Experience

ARTISTIC COMMUNICATION

• France
• 1 - 100 Employee

• Logistics Manager

  • Mar 2021 - Present

  • Lead and manage the Procurement team. • Planning and Analysis procurement activities. • Oversee and work towards improvement of the procurement team. • Introduce procurement process to the new Donor. • Provide constructive feedback to the Management and Donors. • Keep abreast with all matters relating to import control and government regulations for procurement of imported items and supplies. • Provide motivation, guidance and direction to all personnel of the Purchase Department. • Develop a reliable source of supply. • Develop vendors and review their rating so that reliability is adequately guaranteed. • Measures the performance level of employees in both quantifiable and qualitative manners. • Coach and supervise subordinates to perform better. • Assesses training needs of the employees in the Purchase Department. Show less



MGH Group

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Executive

  • May 2018 - Feb 2021

  • To act as a strong link in the supply chain process for the ultimate site/project requirement. • Ensure procurement of best quality materials at a competitive price. • To develop reliable sources of supply. Find a genuine distributor, importer, manufacturer of the required item and service. • Ensure constant enlistment of new suppliers. • Develop good vendor relations and review their ratings so that reliability is adequately guaranteed. • Supervise and monitor the functioning of subordinate staff. • Ensure quality of materials and delivery of materials in time at project. • Arrangement of the office equipment to run operation properly. • Prepare employees monthly salary sheet and forward it to HR. • Maintaining warehouse and operation with Logistic, Operation team. Show less



Chaldal

• Bangladesh
• Retail
• 300 - 400 Employee

• Branch Manager

  • Jul 2016 - May 2018

  o Ensure Full Capacity Availability. o Maintaining Morale. o Providing High Service Quality. o Proactively aware/inform customers regarding chaldal.com service. o Cleanliness and Security. o Maintain targeted KPI on a regular basis. o Co-ordination with overall system (HQ). o Responsible to handle customers at ease. o Taking instant decision to solve problem and run operation smoothly. o Reporting the operation status, future plane and established to achieve success. o Maintaining warehouse and operation with Logistic, Operation team. Show less



QUBEE

• Computers and Electronics Manufacturing

• Back Office Executive

  • Sep 2012 - Jun 2016

  To provide highest quality of service to the customers over the phone with a positive attitude within the defined rules of the company; To keep abreast with the latest information; the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently. To provide highest quality of service to the customers over the phone with a positive attitude within the defined rules of the company; To keep abreast with the latest information; the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently.



Service Solutions Pvt. Ltd. (SSL)

• Bangladesh
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Call Center Agent

  • May 2011 - Aug 2012

  To provide highest quality of service to the customers over the phone with a positive attitude within the defined rules of the company; To keep abreast with the latest information; the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently. To provide highest quality of service to the customers over the phone with a positive attitude within the defined rules of the company; To keep abreast with the latest information; the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently.



Platinum Suites

• Hospitality
• 1 - 100 Employee

• Guest Service Associate

  • Nov 2008 - Mar 2010

  Handling of Cash Register by manual & machine; Guest Service maintenance and counseling to the guest about items of company. Handling of Cash Register by manual & machine; Guest Service maintenance and counseling to the guest about items of company.