Experience

Truly Nolen International

• United States
• Consumer Services
• 100 - 200 Employee

• SENIOR PEST CONTROL TECHNICIAN

  • Feb 2014 - Present

  - Conduct inspections to determine the source of pest activity. For cockroaches, ants, houseflies, mosquitoes, termites, bed bugs, drain flies, spiders, scorpions and snakes.- Select and build a solution of products and services to remedy pest presence. - Perform pest treatments and install products to create a pest-free environment. - Operate and maintain service vehicles and equipment.- Build customer relationships through friendly, helpful, and courteous behavior during service visits.- Listen to customer needs and offer solutions to pest issues and recommend appropriate services to resolve customer concerns. - Identify and alert customers of additional service offerings that will provide value to the customer.- Establish effective working relationships with a variety of customers and partner with them on best practices to identify and solve pest problems.- Keep abreast of company’s service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.- Use handheld and computerized equipment to manage service and document structural, sanitation and pest issues.- Making and documentation of Service Reports and Pest Analysis Show less

• Pest Control Technician

  • Nov 2010 - Jan 2014

  I was doing these activities:- Inspect customer premises for signs of pests and potential risks- Identify key pests and their hiding spots- Spraying and bait treatment for pest control- Clean and remove evidence of pest behaviour- Advise customers on maintenance and hygiene of their premises- Complete accurate service reports after every visit- Maintain high level customer service and project a professional image at all times