Bekki McGrath
Customer Coordinator at EPSGlobal- Claim this Profile
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Bio
Experience
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EPS Global
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Ireland
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IT Services and IT Consulting
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100 - 200 Employee
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Customer Coordinator
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Jul 2017 - Present
County Dublin, Ireland *Dealing with B2B transactions from customers and clients from around the world. *Managing interface with Global Customer Service Manager along ERP Sage 1000. *Promptly dealing with all customer pricing and delivery queries. *Working to process clients/customers' SOs and POs. *Monitoring delivery due date and liaise with warehouse and operations to ensure that any value-add required is carried out in a timely manner to comply accordingly to these dates. *Handling transactions… Show more *Dealing with B2B transactions from customers and clients from around the world. *Managing interface with Global Customer Service Manager along ERP Sage 1000. *Promptly dealing with all customer pricing and delivery queries. *Working to process clients/customers' SOs and POs. *Monitoring delivery due date and liaise with warehouse and operations to ensure that any value-add required is carried out in a timely manner to comply accordingly to these dates. *Handling transactions problems and queries i.e. generating credit notes, Invoices and tracking details among others. *Entering all stock and non-stock invoices. Show less
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Volunteer First Responder
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Aug 2018 - Jan 2021
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IMSCAN (Ireland) Limited
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IT Services and IT Consulting
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1 - 100 Employee
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Data Administrator
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Jun 2017 - Jul 2017
Dublin, Leinster, Ireland Data entry admin; roles included direct data entry, typing, importing files and scanning hard copies.
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Order of Malta
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Italy
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Religious Institutions
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100 - 200 Employee
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Volunteer and CFR
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Jan 2015 - Jun 2017
Clonsilla, Dublin 15 My responsibilities include working as a volunteer at events such as sporting matches, concerts and local services to provide emergency care and first aid if needed. This may mean administering medical attention, or just providing transportation aid, support or alternative care for elderly or disadvantaged members of the local community.
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PR Officer
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Dec 2015 - Jan 2017
Clonsilla, Dublin 15 Working with local newspapers and social media to provide updates and promote our local Order of Malta Unit.
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W2W | Walls to Workstations
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Ireland
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Construction
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1 - 100 Employee
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Logistics Administrator
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Nov 2016 - Apr 2017
County Dublin, Ireland Generating and distributing purchase orders Liaising with suppliers and fitters to fill project requirements, Coordinating order due dates in collaboration with the warehouse and other departments.
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Masterlink
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Ireland
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Administration and Customer Service
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Sep 2011 - Oct 2016
Dublin 15 Account manager to several clients Customer Service to all of the customers and partner companies. Taking and solving queries, Inter-depot communications. General Administration, Compiling weekly and daily reports, Filing and organising of company data.
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Dispatch Manager and Telephonist
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Mar 2010 - Jul 2011
Dublin 15 Taking calls and pre-bookings for taxi orders, as well as dispatching and organising transport with drivers and company partners
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Waitress/Bartender
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Sep 2009 - Apr 2010
Banqueting waitress, catering for wedding, birthdays etc, and after the event worked as a bartender, service and making drinks.
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Education
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Glenamaddy Community School
Leaving certificate