Experience

isoenergy

• United Kingdom
• Renewables & Environment
• 1 - 100 Employee

• Project Coordinator

  • Mar 2022 - Present

  I work closely with a great team of Project Managers; offering support for their projects including scheduling and system updates. I work closely with a great team of Project Managers; offering support for their projects including scheduling and system updates.


TA Boxall & Co
• United Kingdom
• 1 - 100 Employee
• Senior Facilities Coordinator

  • Feb 2021 - Mar 2022

The SafeGroup
• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee
• Helpdesk Operative

  • Oct 2020 - Jan 2021

Pharmacy
• United States
• Pharmaceutical Manufacturing
• Healthcare Assistant

  • May 2020 - Oct 2020


Integral UK Ltd

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Helpdesk Team Leader

  • Nov 2018 - Mar 2020

  Allocating and monitoring workloads for gas engineersUpdating client systems Booking return visits for outstanding worksAnswering client enquiries Gathering relevant information for quotes and upliftsLiaising with clients to book works both in and out of normal working hours Carrying out personal development reviews with staff and creating action plans with SMART targets

• Helpdesk Coordinator

  • Oct 2016 - Nov 2018

  Allocating outstanding works for a team of fabric engineers Allocating emergencies to meet SLA deadlinesLiaising with clients Booking return visits Planning quoted worksPlanning out of hours worksGathering relevant information for quotes and upliftsUpdating work orders



KNK BUILDING SERVICES LIMITED

• United Kingdom
• Construction
• 1 - 100 Employee

• Works Co-ordinator

  • Nov 2014 - Oct 2016

  Dealing with engineer enquiries Liaising with clients Payroll administration Workload management Scheduling works to meet SLA deadlines Booking return visits Allocating P1s Liaising with Surveyors regarding jobs that may require a V.O Basic S.O.R knowledge Dealing with engineer enquiries Liaising with clients Payroll administration Workload management Scheduling works to meet SLA deadlines Booking return visits Allocating P1s Liaising with Surveyors regarding jobs that may require a V.O Basic S.O.R knowledge



Tesco

• Jordan
• Business Supplies & Equipment
• 700 & Above Employee

• Space, Range and Merchandising Team Leader

  • Sep 2013 - Nov 2014

  Planning range changes Locating new stock and allocating sufficient space in line with sales and customer demand Problem solving as floor plans are not always accurate Mapping and cubing Assisting in stock counts Grocery stock control. Planning range changes Locating new stock and allocating sufficient space in line with sales and customer demand Problem solving as floor plans are not always accurate Mapping and cubing Assisting in stock counts Grocery stock control.



Tesco Mobile

• Telecommunications
• 700 & Above Employee

• General Assistant

  • Aug 2012 - Sep 2013

  Setting up Tesco contracts Setting up phones Troubleshooting Returns/hardlines Branded contracts. Setting up Tesco contracts Setting up phones Troubleshooting Returns/hardlines Branded contracts.



Tesco Tech Support Ltd

• Tech Support Advisor

  • Oct 2010 - Aug 2012

  Set up credit agreements Offering advice on electrical products such as games consoles, TVs, tablets and computers. Product testing if returned, hard-lines and exchanges. Set up credit agreements Offering advice on electrical products such as games consoles, TVs, tablets and computers. Product testing if returned, hard-lines and exchanges.