Senior Business System Analyst

• May 2023 - Present

Senior Business Process Analyst

• Mar 2021 - Mar 2023

Implementation and maintenance of standards, procedures and tools, especially in terms of quality management based on lean approaches and agile methodology.Cooperation in organizational architecture and design, engineering and re-engineering of business processes.Identifying risks and opportunities to improve the system and taking corrective and preventive measures related to them.Internal audit of processes and identification of improvement points.Cooperation in upgrading the organization's software and infrastructure systems.Cooperation in extracting process KPIs and monitoring them. Show less

Business Process Analyst

• Dec 2019 - Mar 2021

Senior Business Analyst

• Jun 2022 - Nov 2022

Identifying and extracting organization processes based on APQC, Cobit standards. Design and engineering of organization processes based on CMMI process maturity level. Identifying risks and opportunities to improve the system and taking actions related to them. Conducting an internal audit of the processes and identifying the points of improvement and weakness of the process and providing solutions for them. Identifying and extracting organization processes based on APQC, Cobit standards. Design and engineering of organization processes based on CMMI process maturity level. Identifying risks and opportunities to improve the system and taking actions related to them. Conducting an internal audit of the processes and identifying the points of improvement and weakness of the process and providing solutions for them.

Business Process Specialist

• Apr 2019 - Sep 2019

Controlling the progress of the programs in the defined periods, identifying and reporting deviations to the managers of the organization Cooperation in rooting and solving problems to eliminate deviations and non-conformities Carrying out activities related to the establishment, maintenance and improvement of quality management systems. Identification of the processes, cooperation in compiling the birth certificate of the processes and their classification Identify process indicators related to people's performance. Show less

Project Specialist

• Mar 2017 - Aug 2017

Master thesis topic: "the impact of open innovation practices on organizational performance considering the role of CKM as a mediator variable (case study: mobinnet Company)" Master thesis topic: "the impact of open innovation practices on organizational performance considering the role of CKM as a mediator variable (case study: mobinnet Company)"

Project Specialist

• Feb 2016 - Feb 2017

Conducting a project for Sairan's Knowledge Management Research Institute with the title "Providing a model for using customers' knowledge capacities in the development of products/services" Conducting a project for Sairan's Knowledge Management Research Institute with the title "Providing a model for using customers' knowledge capacities in the development of products/services"

Quality Assurance Specialist

• Jul 2013 - Aug 2015

Cooperation in providing consulting services, implementation and maintenance of integrated Quality Management System Quality management system analysis and business process design Cooperation in providing consulting services, implementation and maintenance of integrated Quality Management System Quality management system analysis and business process design