Experience

Novartis Czech Republic

• Czechia
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Compliance Specialist

  • Nov 2022 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Kyc Investigations Specialist

  • Jan 2021 - Nov 2022

  -Review legitimacy and accuracy of submitted documents by sellers and respond back on the case if needed -Evaluate personal and business information from Sellers and verifying the information with reliable internal and external sources -Communicate effectively via email with our customer base – third party sellers who want to sell on Amazon in its various marketplaces. -Review legitimacy and accuracy of submitted documents by sellers and respond back on the case if needed -Evaluate personal and business information from Sellers and verifying the information with reliable internal and external sources -Communicate effectively via email with our customer base – third party sellers who want to sell on Amazon in its various marketplaces.



AB InBev

• Belgium
• Manufacturing
• 700 & Above Employee

• Consumer Services Specialist

  • Sep 2019 - Dec 2020

  Interacting with the company's consumers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service Interacting with the company's consumers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service



AB InBev

• Belgium
• Manufacturing
• 700 & Above Employee

• Front Office Intern

  • Feb 2019 - Jun 2019

  -Meeting the customer's needs to ensure customer loyalty and satisfaction -Responsible for bridging the gap between customers and the brand to ensure that the touch-points across the customers' journey are engaging, efficient and effective. -Meeting the customer's needs to ensure customer loyalty and satisfaction -Responsible for bridging the gap between customers and the brand to ensure that the touch-points across the customers' journey are engaging, efficient and effective.



GOLDEN ROSE Turkey

• Türkiye
• Cosmetics
• 1 - 100 Employee

• Sales Assistant

  • Jun 2015 - Aug 2015

  -Ensure high levels of customer satisfaction through excellent sales service -Manage point-of-sale processes -Ascertain customers’ needs and wants -Ensure high levels of customer satisfaction through excellent sales service -Manage point-of-sale processes -Ascertain customers’ needs and wants