Bee Hoi
Head Of Information Technology at Forethought Research- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Chineses Mandarin Native or bilingual proficiency
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Chinese - Cantonese Native or bilingual proficiency
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Malay Native or bilingual proficiency
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Bio
Credentials
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Certified Information Systems Security Professional (CISSP®) Course
DDLSJul, 2021- Nov, 2024
Experience
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Forethought
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Australia
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Business Consulting and Services
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1 - 100 Employee
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Head Of Information Technology
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Sep 2018 - Present
Managing the business's ICT in both Australia and US offices while working towards the goal of assisting stakeholders to be empowered by technology and constantly optimizing improvements for the organisation.Also responsible for overseeing and managing multiple servers in both on-prem and cloud infrastructure running multiple platforms.Recent Achievements:-- Completed CISSP training course (Certified Information Systems Security Professional), one of the most sought after information security certification.- Winner of the 2019 H.M Roberts Award - Winner have the opportunity to complete any course or conference anywhere in the world to support their professional development.- Transformed the whole business allowing 100% of staff to be able to work from home in a short time span during Covid19, the business was ready for work from home even before the pandemic- Made huge improvements in both performance to existing IT infrastructure and streamline processes with productivity up 300%- Deployment of Microsoft Teams as the "go to" collaboration & communications platform for colleagues which has helped boost productivity by making it faster and better to communicate and this was before the pandemic
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Business Office Manager / IT Manager
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Jan 2011 - Dec 2017
- Successfully managed a printing bureau with turnover of $2 to 3 million and grew client base by 120%.- Created a collaboration between University of Melbourne Co-op Bookshop to reduce paper wastes by 8 Tonne per annum.- Leading and oversee company's growth direction, business development, account management, estimating and quotations, interview/training/assessment of new & current staff, customer complaints resolution and attending to all matters related to company.-Sourced cutting edge printing technology to be the leader of the printing industry.
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IT Officer
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Jan 2005 - Dec 2010
- Design & lead a team to create a custom-made database & CMS specifically catered for the printing industry. It's still being updated on a regular basis with more features added to new version releases. - Maintain data integrity, IT operations, Telstra Commander, Panasonic & NEC phone systems.- Maintain Microsoft Server/Exchange Server/Office 365.- On-site/ Off-site EUC support.- Mobile iOS/Android support.- Active directory / Virtualisation / Remote Desktop Networking.- Management of multiple websites from domain name, hosting, social media, Google Adwords, SEO and more.
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IT Consultant
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Jan 2004 - Dec 2004
- System builder, repairs, upgrades.- On-site/ Off-site EUC support.- Windows and Linux File servers.- CCTV systems.- Data backup/recovery & system mirroring.
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Education
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La Trobe University
Bachelor of Technology - BTech, Telecommunications Technology -
Taylor's College
Cambridge A Levels