Experience

Hamilton Products Group
• United States
• Government Relations Services
• 1 - 100 Employee
• Government Sales/Quoting

  • Feb 2017 - Present


Hamilton Safe Gunnebo

• Customer Service Supervisor

  • Apr 2006 - Present

  Manage a team of agents. Monitor inbound, outbound, emails and tech calls. Perform evaluations with agents performance. Administer training programs for new hires and existing staff. Report,analyze and resolve system, customer & operational issues that impact service quality. I am a conscientious person who works hard and pays close attention to detail. I am quick to pick up new skills and eager to learn from others. I have strong leadership, a reputation for getting things done and I have the ability to multi task. Show less



Wayne Madison Store & Lock

• Manager

  • Sep 2006 - Oct 2017

  Rent space, actively sells and maintains supplies of merchandise. Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries. Visually inspects the facility daily, observe and respond promptly to any situation and advising management. Maintaining daily bank deposits, utilities, invoicing, banking, data entry and preparing daily, weekly and monthly reports as required. Keeping the facility rented at optimum levels. Show less



Hamilton Finetech Electronics

• Electronic Assembler

  • Apr 2006 - Dec 2010

  Audio/Video assembler & tester. Security camera assembler & tester. Audio/Video assembler & tester. Security camera assembler & tester.