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Credentials

  • PMP
    PMI

Experience

    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Senior Principal Consultant
      • Jun 2022 - Present

      PMO Project Manager for UI Modernization in the State of Nevada. Providing full service PMO to assist the state in working with the vendor to implement a new UI system within a very tight timeframe.

    • Senior Principal Consultant
      • Oct 2021 - Jun 2022

      PMO Project Manager for an Unemployment Insurance Modernization project

    • Principal
      • Jul 2018 - Sep 2021

      *PMO Project Manager providing oversight and expertise to a multi-state consortium implementing a Unemployment Insurance tax, benefit & appeals solution.

    • Principal
      • Mar 2016 - Jun 2018

      *PMO Project Manager for South Carolina Department of Employment and Workforce UI Tax Modernization project providing oversight and guidance in the areas of design, testing, communication and training.

    • Senior Consultant
      • Nov 2011 - Mar 2016

      *Program manager over UI Project Control Office for State of Michigan managing several projects*Served as Project Manager on State of Michigan Project Control Office projects*Gathered requirements for a multi-state UI Consortium system modernization including as-is analysis, policy and law gap analysis, facilitation of JAD sessions and documentation of all effortsx*Performed business analysis for several states in order to identify process and system improvements that would decrease costs and increase efficiency.

    • United States
    • Government Administration
    • 400 - 500 Employee
    • Financial Administrator
      • Jul 2006 - Nov 2011

      *Acted as liaison between information systems and the Bureau of State Payrolls.*Performed extensive analysis of data to determine if production programs and changes were functioning properly.*Provided input for the design and testing of the major projects.*Provided approval of the system changes for our mainframe payroll system and several websites used by customers.*Served as acting Bureau Chief.*Served as project lead or team member on division and department-wide projects.*Coordinated with outside entities in regard to system enhancements.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Team Project Administrator
      • Jun 2004 - Jun 2006

      *Supervised 12 to 25 employees performing application development work for Unemployment Insurance tax, benefits and appeals systems.*Reviewed status reports and work assignments to ensure timely project completion.*Coordinated with customers on priority and progress of work.*Oversaw changes to the production environment and coordinated mainframe systems staff to upgrade the mainframe and other tools.*Assisted in many large projects gathering requirements and design.*Held weekly status meetings to update customers.*Acted as primary contact for all Auditor General requests and responses.*Continued work on a part time basis to convert the UC Tax system to SUNTAX involving business analysis, design, and test review.

    • Senior Management Analyst
      • Aug 2003 - Apr 2004

      Acted as liaison between information systems and the Bureau of State Payrolls. Performed extensive analysis of data to determine if production programs and changes were functioning properly. Provided input for major projects such as People First, ASPIRE, and Devolution of the universities. Acted as liaison between information systems and the Bureau of State Payrolls. Performed extensive analysis of data to determine if production programs and changes were functioning properly. Provided input for major projects such as People First, ASPIRE, and Devolution of the universities.

    • Management Analyst
      • Nov 1997 - Aug 2003

      -Assisted the division with project tracking.-Served as project manager of the Payroll Adjustment Project.-Held JAD sessions and wrote detailed design specifications.-Tested final product to ensure quality.-Coordinated implementation of each subsystem. -Assisted with tracking of Year 2000 projects/issues and developing a project management methodology. Tracked projects and development of project management plans. Helped project managers in necessary skills -Assisted the division with project tracking.-Served as project manager of the Payroll Adjustment Project.-Held JAD sessions and wrote detailed design specifications.-Tested final product to ensure quality.-Coordinated implementation of each subsystem. -Assisted with tracking of Year 2000 projects/issues and developing a project management methodology. Tracked projects and development of project management plans. Helped project managers in necessary skills

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business Analyst
      • Dec 1994 - Nov 1997

      *Held JAD sessions to determine items to be included in system.*Created and implemented the communication plan.*Planned and delivered outreach meetings. *Served on RFP writing team.*Involved in communication efforts and development of quality plan. *Designed standards for procedure development.*Developed training for new system.*Wrote program specifications for the screens and batch processes developed during the design phase as well as programs to convert data from the legacy system.

    • Unemployment Insurance Examiner
      • Nov 1990 - Dec 1994

      *Handled employer protests and appeals.*Researched and evaluated employer accounts to determine tax rate to be assigned.*Assisted in training new associates.*Applied payments on delinquent accounts.*Performed data entry of quarterly tax reports and adjustment vouchers.*Assisted employers to resolve report problems.*Evaluated employer accounts to determine tax rate.*Transferred history from one employer to another when a succession took place.

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