Customer Service Financial Coordinator

• Apr 2023 - Present

Customer Service Representative

• Oct 2020 - Apr 2023

Program and Marketing Coordinator

• Nov 2019 - Apr 2020

-Lead the planning, design, development, and delivery of programs -Collaborated with staff and volunteers -Coordinated marketing and outreach to the greater community directly through presentations, social media, and traditional media formats of radio and publication -Managed the care and handling of live program animals -Lead the planning, design, development, and delivery of programs -Collaborated with staff and volunteers -Coordinated marketing and outreach to the greater community directly through presentations, social media, and traditional media formats of radio and publication -Managed the care and handling of live program animals

Naturalist

• May 2019 - Nov 2019

-Developed and led education programs for Pre K-8th graders -Guided summer camp for children ages 4-12 -Presented and evaluated adventure and nature-based programs -Assisted with the planning and coordination of a large scale event, including marketing, booking vendors and performers, set up and clean up, managing large groups of volunteers, evaluation after the event, and being t-the first line of contact during the event for troubleshooting -Assisted with handling, caring for, and presenting live animals Show less

Environmental Educator

• Sep 2018 - May 2019

-Developed curriculum-Conducted K-5th grade standards-based environmental education programs in the classroom and outdoors-Maintained educational resources-Assisted with special events, public programming, and social media management and posting

Visitor and Outreach Services Intern

• May 2018 - Aug 2018

-Helped facilitate daily operations of the visitor center-Created and led interpretive and educational programming of public programs-Organized and developed displays and enrichment for the visitor center-Assisted with event operations-Established professional contacts and the inclusion of community partners-Created flyers and other promotional materials-Assisted with social media management and posting

Sales Associate

• Sep 2016 - May 2018

-Worked on the sales floor and assisted customers -Awarded associate of the month in January 2017 and in February 2018 -Worked on the sales floor and assisted customers -Awarded associate of the month in January 2017 and in February 2018

Conservation Apprentice

• May 2017 - Aug 2017

-Learned soil and water conservation skills through monitoring, assessments, field surveys, and best practices in land and water management -Engaged with landowners and community members -Assisted with developing soil and water management plan -Programmed and led educational presentations and activities -Learned soil and water conservation skills through monitoring, assessments, field surveys, and best practices in land and water management -Engaged with landowners and community members -Assisted with developing soil and water management plan -Programmed and led educational presentations and activities

Shift Lead

• Sep 2014 - Sep 2016

-Interacted with customers to ensure a satisfactory experience -Managed employees through their daily operations -Interacted with customers to ensure a satisfactory experience -Managed employees through their daily operations