Experience

SWWC Service Cooperative

• E-Rate and Helpdesk Support Specialist

  • Jul 2023 - Present



SW/WC Service Cooperative

• Helpdesk Operator

  • Aug 2015 - Present

  Marshall, MN Provide assist to users in problem solving technical issues



B & B Electrical Contractors Inc

• Secretary/Treasurer

  • Jan 2014 - Dec 2016

  Minneota MN Accounts payable & receivable, payroll, documentation of procedures, W2's & 1099's, customer service to customers, inspection permits, quarterly tax withholding reporting, annual reporting and license updates.



Bank of the West

• Financial Services Officer

  • Aug 2013 - Dec 2013

  Minneota MN Opened new deposit accounts, inputted loan information, cross-selling of banks products and services, assist customers to resolve issues.



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Quality Assurance Project Specialist

  • Jul 2009 - Jul 2013

  Marshall MN Auditing of customer invoices and making necessary corrections. Auditing of funded lease transaction files. Prepared and presented training classes to employees. Documented all audit procedures.

• Commercial Documentation Analyst

  • Sep 2008 - Jul 2009

  Marshall MN Processed lease transactions over $150K. Attended leadership meetings and member of taskforces. Worked closely with legal department on large transactions to ensure legally binding.

• Documentation Analyst

  • Mar 2004 - Aug 2008

  Marshall MN Process lease documentation to ensure legally binding. Payments sent to vendors. Provided customer service.