Experience

Independent Business Consultant/Entrepreneur

• Software Development
• 1 - 100 Employee

• Messenger Marketing Specialist

  • 2019 - Present

  Since 78% of customers buy from the FIRST company to respond (per a study by Lead Connect), every minute counts. I help businesses respond to web leads in SECONDS, while automatically capturing the lead as a new subscriber. Since 78% of customers buy from the FIRST company to respond (per a study by Lead Connect), every minute counts. I help businesses respond to web leads in SECONDS, while automatically capturing the lead as a new subscriber.



various software developers & companies 1995-present

• USA and UK

• Beta Tester, UI & UX tester, Tech writer, software trainer

  • 1995 - Present

  My first computer was in 1980, first programming language was BASIC. Studied Math with a Computer emphasis and soon discovered that programming was not my skill, but that I had a God-given gift for stumbling into software bugs. This unusual knack, in combination with a love for software and the ability to communicate with techies as well as non-techies, has enabled me to uncover many issues and clearly explain how to replicate the problems so they can be found and fixed by the developers. Even when I am simply utilizing software I already have access to, I pass on feedback about issues i uncover, so the developers can solve the problem for all the users. And since I can see issues from both sides, I am able to provide UI and UX feedback as well. This means that new users have fewer problems understanding how to use the software since the interface is clearer and areas of potential confusion have been made more clear. Many of the issue I uncover occur while I am documenting how to work with a piece of software, since I strive never to skip steps -- and I always do every step as I write. Whether I am testing, documenting, training, or handling support issues, I am always on the lookout for ways to improve the product, minimize support issues and maximize customer satisfaction. The product needs to perform as advertised and the user needs to be treated with respect. Show less



MikeFilsaime.com, Inc.

• Advertising Services
• 1 - 100 Employee

• Butterfly Gal (Butterfly Script expert)

  • 2007 - 2010



The LaunchTrain

• Owner & Butterly Marketing Script Expert

  • 2006 - 2007

  Helped many online marketers launch their first site using the Butterfly Marketing Script. Helped many online marketers launch their first site using the Butterfly Marketing Script.