Becky Cheng
Concierge Team Member at Black Lapel- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Bio
Experience
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Black Lapel
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Concierge Team Member
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Oct 2015 - Present
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Intralox
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United States
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Automation Machinery Manufacturing
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700 & Above Employee
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Account Representative ANZ
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Oct 2009 - Aug 2014
• Process customer inquiries, quotes and orders and administer correctly and effectively in order entry program • Advise/recommend/sell products and services to dedicated customer accounts • Work closely with the commercial team to document, follow-up, and leverage important customer information • Proactively furthering the sales process in a commercial/customer-interfacing role through the use of outbound calls and following up on samples and literature • Mentor and train new Account Representatives within the team • Customer Services Department Oracle Specialist Team Member Show less
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Associated International Brokers Inc.
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Greater New York City Area
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Administrative Assistant
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Mar 2008 - Jun 2009
• Responsible for managing office communication • Assisting clients with questions and account information • Contacting clients and coordinating renewals between Brokers • Collecting and sending policies according to strict renewal dates • Generating shipment information and tracking packages • Contacting shipping companies in regards to lost or missing shipments • Responsible for managing office communication • Assisting clients with questions and account information • Contacting clients and coordinating renewals between Brokers • Collecting and sending policies according to strict renewal dates • Generating shipment information and tracking packages • Contacting shipping companies in regards to lost or missing shipments
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Education
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Carleton University
Bachelor of Arts (B.A.), Political Science and Government -
Carleton University
Bachelor of Arts (B.A.), Political Science and Government