Becky Cheng

Concierge Team Member at Black Lapel
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Contact Information
us****@****om
(386) 825-5501
Location
Songjiang District, Shanghai, China, CN
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Experience

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Concierge Team Member
      • Oct 2015 - Present

    • United States
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Account Representative ANZ
      • Oct 2009 - Aug 2014

      • Process customer inquiries, quotes and orders and administer correctly and effectively in order entry program • Advise/recommend/sell products and services to dedicated customer accounts • Work closely with the commercial team to document, follow-up, and leverage important customer information • Proactively furthering the sales process in a commercial/customer-interfacing role through the use of outbound calls and following up on samples and literature • Mentor and train new Account Representatives within the team • Customer Services Department Oracle Specialist Team Member Show less

  • Associated International Brokers Inc.
    • Greater New York City Area
    • Administrative Assistant
      • Mar 2008 - Jun 2009

      • Responsible for managing office communication • Assisting clients with questions and account information • Contacting clients and coordinating renewals between Brokers • Collecting and sending policies according to strict renewal dates • Generating shipment information and tracking packages • Contacting shipping companies in regards to lost or missing shipments • Responsible for managing office communication • Assisting clients with questions and account information • Contacting clients and coordinating renewals between Brokers • Collecting and sending policies according to strict renewal dates • Generating shipment information and tracking packages • Contacting shipping companies in regards to lost or missing shipments

Education

  • Carleton University
    Bachelor of Arts (B.A.), Political Science and Government
    2004 - 2007
  • Carleton University
    Bachelor of Arts (B.A.), Political Science and Government
    2004 - 2007

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