Becky Burke

Senior Project Manager at Channel Op
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Credentials

  • Excel Skills for Business: Essentials
    Coursera
    Sep, 2020
    - Nov, 2024

Experience

  • Channel Op
    • United States
    • Retail
    • 1 - 100 Employee
    • Senior Project Manager
      • Oct 2019 - Present

      • Responsible for managing, consulting, and servicing 35+ enterprise-level clients to ensure continued growth on the Amazon platform. • Created comprehensive Amazon marketing strategy in alignment with budgets, ROI, and client objectives, including short and long-term forecasting. • Collaborated across internal teams to organize objectives for logistics, advertising, listing optimization, branding, and sales strategies for clients. • Provided weekly and monthly analysis reporting to keep internal stakeholders updated on the status of performance and opportunities. • Assisted with development growth, training, and mentorship for Junior Brand Managers and Assistant Brand Managers. • Provided performance monitoring for Amazon marketing efforts including advertising, budgeting, forecasting, and content creation. • Engaged with team members to gain perspective on communicating remotely in order to create new and efficient ways of working and communication. Show less

  • inWhatLanguage
    • United States
    • Translation and Localization
    • 1 - 100 Employee
    • Senior Enterprise Project Manager
      • Apr 2019 - Sep 2019

      • Responsible for managing the delivery of translation projects to enterprise-level clients. • Provided internal and client-facing status reports on project performance data, including TAT, costs, quality, challenges, and opportunities for growth. • Trained and managed a Junior PM to create and execute project plans while maintaining exemplary customer service. • Researched client complaints and mediated between linguists and clients to reach optimal resolutions. • Responsible for managing the delivery of translation projects to enterprise-level clients. • Provided internal and client-facing status reports on project performance data, including TAT, costs, quality, challenges, and opportunities for growth. • Trained and managed a Junior PM to create and execute project plans while maintaining exemplary customer service. • Researched client complaints and mediated between linguists and clients to reach optimal resolutions.

  • Cottonwood Residential
    • United States
    • Real Estate
    • 100 - 200 Employee
    • Tech Amenity Project Manager
      • Feb 2017 - Mar 2019

      • Conducted due diligence and market surveys to present to Asset Managers, VPs, Regional Managers, and Property Managers to ensure that projects were of value in that market.• Built and maintained strong relationships with onsite management, and directed onsite training on scope, timeframe and implementation of projects and customer service solutions.• Reviewed scope of work and design plans for installation. Ensured that contractors stayed in line with scope and objectives.• Coordinated onsite low voltage contractors with property managers throughout the installation processes, in order to ensure all units were notified, accessible and completed within the stated timeline. Ensured quality of installation was consistent with corporate standards.• Planned and executed marketing events to promote the new internet and cable services, and created supplemental educational materials for residents, including dual language materials for Spanish-majority speaking communities.• Tracked contractor invoices, and, in certain circumstances, determined responsibility for damages accrued during construction and installation. Show less

    • Account Services Manager
      • Nov 2016 - Feb 2017

      • Conducted monthly invoicing for Ditaro using QuickBooks.• Oversaw and escalated resident WiFi issues to resolution.• Trained onsite teams on management portals via webinars.• Audited and managed resident charges and accounts in Entrata.

Education

  • Westminster College
    Environmental Science
    2008 - 2011

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