Experience

Workato

• United States
• Software Development
• 700 & Above Employee

• Senior Technical Writer

  • Apr 2023 - Present



Snyk

• United States
• Computer and Network Security
• 700 & Above Employee

• Technical Writer

  • Feb 2022 - Apr 2023

  - Write end-user how-to guides and reference documents - Interview engineers to gather information used for writing documentation - Edit documentation written by engineers for content, style, and grammar - Collaborate with other writers to improve documentation for multiple products by identifying gaps in documentation, triaging change requests, and restructuring information architecture - Conduct tests to find bugs, validate information, and give feedback on the user experience - Write end-user how-to guides and reference documents - Interview engineers to gather information used for writing documentation - Edit documentation written by engineers for content, style, and grammar - Collaborate with other writers to improve documentation for multiple products by identifying gaps in documentation, triaging change requests, and restructuring information architecture - Conduct tests to find bugs, validate information, and give feedback on the user experience



Fugue (part of Snyk)

• United States
• Software Development
• 1 - 100 Employee

• Senior Technical Writer

  • Jan 2015 - Feb 2022

  - Wrote end-user how-to guides, tutorials with code samples, and reference documents - Wrote API documentation based on a Swagger 2.0 specification - Deployed cloud infrastructure to conduct product tests - Designed and taught a two-day training course about writing policy as code in Open Policy Agent’s Rego language, and wrote an accompanying 180-page training manual - Wrote 20 blog posts about cloud network security, infrastructure as code, and policy as code - Developed a CI/CD pipeline for publishing docs as code Show less



Times Media Group/Carroll County Times

• Night Editor

  • Aug 2014 - Jan 2015

  - Copy edited local articles for publication in a daily newspaper- Proofread local news pages and made corrections- Managed freelance feature columnists- Made editorial judgment calls based on content and newsworthiness- Coordinated content for three 16-page tabloids each week- Designed one 16-page tabloid each week

• Copy Editor/Page Designer

  • Mar 2012 - Aug 2014

  - Copy edited local articles- Designed A1 two to three times per week- Designed three to six local and/or wire pages per night- Designed a two- to four-page food-themed feature section once a week



Penny Publications, LLC

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Production Editor

  • Mar 2008 - Oct 2010

  - Managed multiple publishing projects concurrently under tight deadlines for a national puzzle magazine publishing company - Copy edited and used QuarkXPress to lay out four separate quarterly puzzle magazines - Produced more than 40 mail-order puzzle books - Created clues for crosswords and edited freelancers’ contributions - Wrote “Letter from the Editor” columns - Coordinated five testers in puzzle book trial-solving - Managed multiple publishing projects concurrently under tight deadlines for a national puzzle magazine publishing company - Copy edited and used QuarkXPress to lay out four separate quarterly puzzle magazines - Produced more than 40 mail-order puzzle books - Created clues for crosswords and edited freelancers’ contributions - Wrote “Letter from the Editor” columns - Coordinated five testers in puzzle book trial-solving