Experience

TechnoPro L.L.C.

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Warehouse Manager

  • Sep 2011 - Present

  * Liaised with branch manager for all operations requirements. * Manage the warehouse operations and oversee daily operations with maximizing space utilization within warehouse premises, with compliance of company rules and regulations while enforcing health and safety procedures. * Supervised company employees and freelancers while operating on warehouse premises while enforcing health and safety procedures. * Oversee the stock inventory through WMS (R2) and maintain… Show more * Liaised with branch manager for all operations requirements. * Manage the warehouse operations and oversee daily operations with maximizing space utilization within warehouse premises, with compliance of company rules and regulations while enforcing health and safety procedures. * Supervised company employees and freelancers while operating on warehouse premises while enforcing health and safety procedures. * Oversee the stock inventory through WMS (R2) and maintain computerized and paper based administrative records. * Handle the entry of new equipment in the warehouse system database, regularly ensuring accuracy of inventory. * Make sure the equipment is kept in good condition for operations and life of the asset is maximized by managing the stock maintenance and repairs. * Ensure the security of the stock and warehouse. * Keep a high degree of detail and focus on every job in order to highlight any additional items or discrepancies while handling the customer request promptly and resolve issues quickly. * Run the drivers to ensure efficient and timely deliveries and follow up on vehicles maintenance. Show less * Liaised with branch manager for all operations requirements. * Manage the warehouse operations and oversee daily operations with maximizing space utilization within warehouse premises, with compliance of company rules and regulations while enforcing health and safety procedures. * Supervised company employees and freelancers while operating on warehouse premises while enforcing health and safety procedures. * Oversee the stock inventory through WMS (R2) and maintain… Show more * Liaised with branch manager for all operations requirements. * Manage the warehouse operations and oversee daily operations with maximizing space utilization within warehouse premises, with compliance of company rules and regulations while enforcing health and safety procedures. * Supervised company employees and freelancers while operating on warehouse premises while enforcing health and safety procedures. * Oversee the stock inventory through WMS (R2) and maintain computerized and paper based administrative records. * Handle the entry of new equipment in the warehouse system database, regularly ensuring accuracy of inventory. * Make sure the equipment is kept in good condition for operations and life of the asset is maximized by managing the stock maintenance and repairs. * Ensure the security of the stock and warehouse. * Keep a high degree of detail and focus on every job in order to highlight any additional items or discrepancies while handling the customer request promptly and resolve issues quickly. * Run the drivers to ensure efficient and timely deliveries and follow up on vehicles maintenance. Show less



Malia Group

• Lebanon
• Manufacturing
• 200 - 300 Employee

• Group Warehouse Manager

  • Feb 2010 - Mar 2011

  * Report to the General Manager. * Manage an operation of 40 employees distributed on Pharmaceuticals, Fragrances, Hair Care and Personal Hygiene Products in compliance with the company’s policies and vision while adhering health and safety standards. * Running a fleet of 20 vehicles for timely deliveries and follow up on maintenance of the fleet. * Implement and amend new and current procedures in order to apply enhancements on Warehouse operations for better… Show more * Report to the General Manager. * Manage an operation of 40 employees distributed on Pharmaceuticals, Fragrances, Hair Care and Personal Hygiene Products in compliance with the company’s policies and vision while adhering health and safety standards. * Running a fleet of 20 vehicles for timely deliveries and follow up on maintenance of the fleet. * Implement and amend new and current procedures in order to apply enhancements on Warehouse operations for better service. * Maintain warehouse staff by recruiting, selecting, orienting, and training employees. * Improve warehouse staff performance by coaching, monitoring, appraising and disciplining employees. * Handle and resolve Customer queries in coordination with the relevant departments. * Control inventory levels by conducting physical counts; reconciling with data storage system and follow up with the production manager in order to maintain stock levels * Collaborate with the IT department to generate new reports, in order to improve the management of the operation and to issue it to Management Show less * Report to the General Manager. * Manage an operation of 40 employees distributed on Pharmaceuticals, Fragrances, Hair Care and Personal Hygiene Products in compliance with the company’s policies and vision while adhering health and safety standards. * Running a fleet of 20 vehicles for timely deliveries and follow up on maintenance of the fleet. * Implement and amend new and current procedures in order to apply enhancements on Warehouse operations for better… Show more * Report to the General Manager. * Manage an operation of 40 employees distributed on Pharmaceuticals, Fragrances, Hair Care and Personal Hygiene Products in compliance with the company’s policies and vision while adhering health and safety standards. * Running a fleet of 20 vehicles for timely deliveries and follow up on maintenance of the fleet. * Implement and amend new and current procedures in order to apply enhancements on Warehouse operations for better service. * Maintain warehouse staff by recruiting, selecting, orienting, and training employees. * Improve warehouse staff performance by coaching, monitoring, appraising and disciplining employees. * Handle and resolve Customer queries in coordination with the relevant departments. * Control inventory levels by conducting physical counts; reconciling with data storage system and follow up with the production manager in order to maintain stock levels * Collaborate with the IT department to generate new reports, in order to improve the management of the operation and to issue it to Management Show less



Beirut Cargo Center

• Warehouse Manager

  • Mar 2006 - Feb 2010

  * Report to General Manager. * Set up, implement new processes for warehouse activities. * Plan the daily activities of incoming and outgoing deliveries to the warehouse. * Manage warehouse activities with available staff and outsource labors for any additional operational duties * Handle all reporting on daily basis computerized or paper based reports. * Communicate regularly with other company departments insuring that the warehouse is run with… Show more * Report to General Manager. * Set up, implement new processes for warehouse activities. * Plan the daily activities of incoming and outgoing deliveries to the warehouse. * Manage warehouse activities with available staff and outsource labors for any additional operational duties * Handle all reporting on daily basis computerized or paper based reports. * Communicate regularly with other company departments insuring that the warehouse is run with accordance with business objectives and needs. * Handle customer queries and resolve issues. * Collaborate with the IT department to develop an internal Warehouse Management System (WMS) in order to control and manage the stock. Show less * Report to General Manager. * Set up, implement new processes for warehouse activities. * Plan the daily activities of incoming and outgoing deliveries to the warehouse. * Manage warehouse activities with available staff and outsource labors for any additional operational duties * Handle all reporting on daily basis computerized or paper based reports. * Communicate regularly with other company departments insuring that the warehouse is run with… Show more * Report to General Manager. * Set up, implement new processes for warehouse activities. * Plan the daily activities of incoming and outgoing deliveries to the warehouse. * Manage warehouse activities with available staff and outsource labors for any additional operational duties * Handle all reporting on daily basis computerized or paper based reports. * Communicate regularly with other company departments insuring that the warehouse is run with accordance with business objectives and needs. * Handle customer queries and resolve issues. * Collaborate with the IT department to develop an internal Warehouse Management System (WMS) in order to control and manage the stock. Show less



PWC Logistics

• United States
• Truck Transportation

• Planning & Performance Manager and Customer Service Manager

  • Nov 2004 - Feb 2006

  * Connecting the Customer Service department to the operation team. * Resolve the customer queries in co-ordination with the operation team. * Carry out the billing of the customers according to the transactions done during the month. * Produce a forecast based on available data concerning the warehouse activities. * Produce a weekly plan based on a weekly forecast providing an optimum resource allocation. * Improve operational performances using the Key… Show more * Connecting the Customer Service department to the operation team. * Resolve the customer queries in co-ordination with the operation team. * Carry out the billing of the customers according to the transactions done during the month. * Produce a forecast based on available data concerning the warehouse activities. * Produce a weekly plan based on a weekly forecast providing an optimum resource allocation. * Improve operational performances using the Key Performance Indicators (KPI). * Monitoring processes by audits leading to a restructure or implementation of new procedures. * Analyzing the trend of the activities and highlighting seasonal and irregular changes. * Managing Rotas to meet staff requirements and workloads. Show less * Connecting the Customer Service department to the operation team. * Resolve the customer queries in co-ordination with the operation team. * Carry out the billing of the customers according to the transactions done during the month. * Produce a forecast based on available data concerning the warehouse activities. * Produce a weekly plan based on a weekly forecast providing an optimum resource allocation. * Improve operational performances using the Key… Show more * Connecting the Customer Service department to the operation team. * Resolve the customer queries in co-ordination with the operation team. * Carry out the billing of the customers according to the transactions done during the month. * Produce a forecast based on available data concerning the warehouse activities. * Produce a weekly plan based on a weekly forecast providing an optimum resource allocation. * Improve operational performances using the Key Performance Indicators (KPI). * Monitoring processes by audits leading to a restructure or implementation of new procedures. * Analyzing the trend of the activities and highlighting seasonal and irregular changes. * Managing Rotas to meet staff requirements and workloads. Show less



Spinneys

• Manufacturing

• Warehouse Operation Duty Manager

  • Nov 2000 - Oct 2004

  Warehouse Night Operation Duty Manager June 2003 – October 2004: * Managing a staff of 20 employees. * Co-operate with stores regarding urgent orders and priorities. * Managing stores orders and requests. * Managing the drivers to ensure the deliveries are done according to cut off times. Warehouse Operation Support Duty Manager February 2002 – May 2003: * Reporting to the logistics Manager. * Managing warehouse operations. * Carried… Show more Warehouse Night Operation Duty Manager June 2003 – October 2004: * Managing a staff of 20 employees. * Co-operate with stores regarding urgent orders and priorities. * Managing stores orders and requests. * Managing the drivers to ensure the deliveries are done according to cut off times. Warehouse Operation Support Duty Manager February 2002 – May 2003: * Reporting to the logistics Manager. * Managing warehouse operations. * Carried out projects: o Quality project for stock. o Generating new reports to manage the warehouse operation. Trainee Manager: November 2000 - January 2002: * Warehouse Management system “Navision” implementation in Spinneys warehouse. * Worked on the customization of the system, according to the warehouse operational needs. * Completed the training for the warehouse staff. * Being a link between the warehouse and the IT department developed my warehouse management system skills. Show less Warehouse Night Operation Duty Manager June 2003 – October 2004: * Managing a staff of 20 employees. * Co-operate with stores regarding urgent orders and priorities. * Managing stores orders and requests. * Managing the drivers to ensure the deliveries are done according to cut off times. Warehouse Operation Support Duty Manager February 2002 – May 2003: * Reporting to the logistics Manager. * Managing warehouse operations. * Carried… Show more Warehouse Night Operation Duty Manager June 2003 – October 2004: * Managing a staff of 20 employees. * Co-operate with stores regarding urgent orders and priorities. * Managing stores orders and requests. * Managing the drivers to ensure the deliveries are done according to cut off times. Warehouse Operation Support Duty Manager February 2002 – May 2003: * Reporting to the logistics Manager. * Managing warehouse operations. * Carried out projects: o Quality project for stock. o Generating new reports to manage the warehouse operation. Trainee Manager: November 2000 - January 2002: * Warehouse Management system “Navision” implementation in Spinneys warehouse. * Worked on the customization of the system, according to the warehouse operational needs. * Completed the training for the warehouse staff. * Being a link between the warehouse and the IT department developed my warehouse management system skills. Show less