Rebecca Keller, CAM

Maintenance Manager at Summerwood Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Pottstown, Pennsylvania, United States, US

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Credentials

  • Certified Apartment Manager (CAM)
    National Apartment Association
  • Real Estate Sales Associate
    Pennsylvania Department of Labor & Industry

Experience

    • Hospitality
    • 1 - 100 Employee
    • Maintenance Manager
      • Mar 2021 - Present

      Responsibilities include: Monitoring vendors and in-house techs for quality of work, timely response to calls, and efficient use of time Follow up to ensure work was completed Obtain competitive bids on services Manage day-to-day and preventative maintenance for all sites Track warranties to make sure all covered repairs are dispatched and processed correctly Schedule, track, monitor all maintenance through CMMS system Work with VP Construction/Maintenance on maintenance Capex tracking and reporting Review invoices for accuracy Make sure vendor list is current and qualify potential new vendors Make sure all municipal / fire marshal inquiries are handled timely/professionally Handle all recycling reports as required by municipalities Other duties as necessary Show less

    • United States
    • Commercial Real Estate
    • 1 - 100 Employee
    • Commercial Property Manager
      • Aug 2020 - Mar 2021

      Lead and manage a team of three administrators and ten maintenance technicians to deliver high quality and cost-effective services to a large portfolio of commercial properties.Create annual budgets and perform monthly variance reports providing detailed analysis.Create and negotiate vendor contracts for Tenant Improvements, capital projects, and annual expenditures.Perform property invoice coding.

    • Property Management Administrator
      • Sep 2019 - Aug 2020

      Responsible for overseeing the completion of commercial tenant maintenance requests for entire one million square foot portfolio.Worked closely with Property Managers and maintenance technicians to maintain excellent tenant relations, general upkeep of the properties, and communication with owners.Created invoices for services rendered.Oversaw maintenance related vendor accounts, coded invoices to ensure payment.Responsible for organizing physical and virtual files.Generated vendor contracts for Tenant Improvements, capital projects, and annual expenditures.Worked closely with third-party vendors ensuring project completion, adherence to contractual agreements and meeting tenant expectations. Show less

    • Resident Services Coordinator
      • Jun 2015 - Aug 2019

      ■ Coordinate occupied maintenance requests for 1,223-unit portfolio.■ Responsible for at least six direct reports.■ Responsible for all maintenance related resident compliance documentation and coordination of required services utilizing newly created maintenance materials and guidelines.■ Administer maintenance schedule for outside contractors ensuring maximum productivity while on site.■ Drive strict adherence to company budget to increase cash flow year over year.■ Make follow-up courtesy to resident post maintenance service calls.■ Work closely with management and to coordinate completion of lease status resident requests.■ Oversee maintenance related vendor accounts, code invoices to ensure payment.■ Proficient in SharePoint and Skyline software. Show less

    • Administrative Assistant
      • Sep 2010 - Jun 2015

      ■ Handled the complexities of busy 1,223-unit portfolio.■ Greeted walk-in traffic and handled telephone screening and inquiries. ■ Created monthly newsletter to communicate property events and news to current residents.■ Developed organizational practices to initiate the migration to paperless documentation. ■ Created and posted social media content for numerous platforms.■ Negotiated with office supply vendors for the most favorable discount of office supplies, meeting company budget.■ Processed accounts payable, including invoice preparation, keypunching, scanning, batch preparation, and check preparation and mailing.■ Handled return of escrow letters.■ Assistant to the Director of Residential Management.■ Facilitated resident events.■ Managed resident amenities including Fitness Center memberships, Community Center event scheduling. Show less

Education

  • Georgian Court University
    BS, Chemistry
    2005 - 2009

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