Rebecca Hays
Project Manager / Office Manager / HR Director at Midnight Blue Technology Services- Claim this Profile
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Bio
Yogesh Kumar
It’s my pleasure to provide this recommendation for Becca, I have worked very closely with her during the several years that she has served as a Team Lead at Wipro. Becca has excelled in this role, exhibiting one of the highest levels of productivity I have ever seen. Becca produces a high volume of work while consistently maintaining high standards for quality and accuracy. Becca possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. Her upbeat personality and engaging personal style enable her to interact effectively with clients and staff. She is very well organized and keeps track of the details necessary to coordinate events of this kind and run an efficient Team. Proactive in anticipating rising administrative needs, she takes initiative to go beyond the expected parameters of her job. All the intangibles that lead to success in the workplace are in order with Becca. There will be no unpleasant surprises and I am confident she will fit in and add to Team morale. I volunteered to write this recommendation for Becca because I am very grateful for her contributions to our Team and very confident that she has the intelligence, work ethic, and communications skills to add value wherever she works. Please feel free to contact me if you have any questions about this outstanding woman.
Catherine Wyant
Rebecca has taken on many projects that included a learning curve for her as well. She planned out what steps she needed to complete, put in the necessary time and self education for prep and successfully concluded them while maintaining a positive attitude. She is able to multi-task successfully while supporting the IT needs of various departments and deadlines.
Yogesh Kumar
It’s my pleasure to provide this recommendation for Becca, I have worked very closely with her during the several years that she has served as a Team Lead at Wipro. Becca has excelled in this role, exhibiting one of the highest levels of productivity I have ever seen. Becca produces a high volume of work while consistently maintaining high standards for quality and accuracy. Becca possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. Her upbeat personality and engaging personal style enable her to interact effectively with clients and staff. She is very well organized and keeps track of the details necessary to coordinate events of this kind and run an efficient Team. Proactive in anticipating rising administrative needs, she takes initiative to go beyond the expected parameters of her job. All the intangibles that lead to success in the workplace are in order with Becca. There will be no unpleasant surprises and I am confident she will fit in and add to Team morale. I volunteered to write this recommendation for Becca because I am very grateful for her contributions to our Team and very confident that she has the intelligence, work ethic, and communications skills to add value wherever she works. Please feel free to contact me if you have any questions about this outstanding woman.
Catherine Wyant
Rebecca has taken on many projects that included a learning curve for her as well. She planned out what steps she needed to complete, put in the necessary time and self education for prep and successfully concluded them while maintaining a positive attitude. She is able to multi-task successfully while supporting the IT needs of various departments and deadlines.
Yogesh Kumar
It’s my pleasure to provide this recommendation for Becca, I have worked very closely with her during the several years that she has served as a Team Lead at Wipro. Becca has excelled in this role, exhibiting one of the highest levels of productivity I have ever seen. Becca produces a high volume of work while consistently maintaining high standards for quality and accuracy. Becca possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. Her upbeat personality and engaging personal style enable her to interact effectively with clients and staff. She is very well organized and keeps track of the details necessary to coordinate events of this kind and run an efficient Team. Proactive in anticipating rising administrative needs, she takes initiative to go beyond the expected parameters of her job. All the intangibles that lead to success in the workplace are in order with Becca. There will be no unpleasant surprises and I am confident she will fit in and add to Team morale. I volunteered to write this recommendation for Becca because I am very grateful for her contributions to our Team and very confident that she has the intelligence, work ethic, and communications skills to add value wherever she works. Please feel free to contact me if you have any questions about this outstanding woman.
Catherine Wyant
Rebecca has taken on many projects that included a learning curve for her as well. She planned out what steps she needed to complete, put in the necessary time and self education for prep and successfully concluded them while maintaining a positive attitude. She is able to multi-task successfully while supporting the IT needs of various departments and deadlines.
Yogesh Kumar
It’s my pleasure to provide this recommendation for Becca, I have worked very closely with her during the several years that she has served as a Team Lead at Wipro. Becca has excelled in this role, exhibiting one of the highest levels of productivity I have ever seen. Becca produces a high volume of work while consistently maintaining high standards for quality and accuracy. Becca possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. Her upbeat personality and engaging personal style enable her to interact effectively with clients and staff. She is very well organized and keeps track of the details necessary to coordinate events of this kind and run an efficient Team. Proactive in anticipating rising administrative needs, she takes initiative to go beyond the expected parameters of her job. All the intangibles that lead to success in the workplace are in order with Becca. There will be no unpleasant surprises and I am confident she will fit in and add to Team morale. I volunteered to write this recommendation for Becca because I am very grateful for her contributions to our Team and very confident that she has the intelligence, work ethic, and communications skills to add value wherever she works. Please feel free to contact me if you have any questions about this outstanding woman.
Catherine Wyant
Rebecca has taken on many projects that included a learning curve for her as well. She planned out what steps she needed to complete, put in the necessary time and self education for prep and successfully concluded them while maintaining a positive attitude. She is able to multi-task successfully while supporting the IT needs of various departments and deadlines.
Experience
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Midnight Blue Technology Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager / Office Manager / HR Director
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Jan 2020 - Present
• Work closely with Employees, Clients and Outside Vendors.• On boarding New Clients, and Employees• Project Management• Manage traveling accommodations.• Maintain Engineer offsite scheduling to ensure adequate 24/7 support coverage.• Engages appropriate teams to resolve system wide problems, quickly and efficiently.• Creating Daily / Weekly / Monthly reports.• Maintain Calendars/Schedules for Management, Engineers and Sales.• Establishing meetings, and reserving rooms and equipment to review progress, with clients, management, and team members.• Employee time entry, PTO Requests• Client Equipment Quoting, Billing and AR• Working with all vendors and ordering equipment and Support Renewals• Schedule Employee and Client Events
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Sierra Experts
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Information Technology & Services
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1 - 100 Employee
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Project Manager Engineer
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Mar 2018 - Aug 2019
• Manage all open customer projects. • Collaborate with Management, Development, Engineers, Sales and Business partners on current and future projects, application releases, etc. • Work closely with Customers and outside Vendors.• Manage traveling accommodations. • Maintain Engineer offsite scheduling to ensure adequate 24/7 support coverage. • Engages appropriate teams to resolve system wide problems, quickly and efficiently. • Creating Daily / Weekly / Monthly reports.• Maintain Calendars/Schedules for Management, Engineers and Sales.• Establishing meetings, and reserving rooms and equipment to review progress, with clients, management, and team members.• Responsible for Interviews, Onboarding paperwork for new employees and training. • Create support and training documentation for staff and customers.• Employee time entry.• Customer billing.
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FedEx Ground
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United States
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Freight and Package Transportation
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700 & Above Employee
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Project Manager – Field Applications
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Sep 2012 - Nov 2017
Wipro Limited - FedEx Services Project Manager – Field Applications, October 2013 – November 2017• Manage onshore/offshore Tier 2 support teams for field applications. • Collaborate with Management, Development and Business partners on future software releases. • Maintain Calendars and Schedules for Management and Engineers.• Maintain onshore / offshore shift scheduling to ensure adequate 24/7 support coverage. • Engage appropriate Development teams to resolve system wide problems.• Responsible for Interviews and onboarding paperwork for new employees. • Responsible for training and coaching for onshore / offshore team members. • Creating support and training documentation.• Creating Daily / Weekly / Monthly reports.• Establishing meetings and reserving rooms and equipment to review progress, with clients, management and team members.
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IT Administrator
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Feb 2010 - Sep 2012
• Responsible for supporting all Hardware, Software and Network equipment. • Responsible for providing onsite/remote after hour support for hardware/software issues. • Responsible for training Management and staff on new technologies and enhancements. • Collaborated with Management and outside vendors to create monthly reports. • Responsible for supporting all Hardware, Software and Network equipment. • Responsible for providing onsite/remote after hour support for hardware/software issues. • Responsible for training Management and staff on new technologies and enhancements. • Collaborated with Management and outside vendors to create monthly reports.
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CLASS (Community Living And Support Services)
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United States
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Individual and Family Services
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1 - 100 Employee
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Technology Technician
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Mar 2009 - Feb 2010
• Assist the IT Administrator with daily tasks.• Maintain maintenance schedules• Resolution of Help tickets • Responsible for upgrading the servers and all software application maintenance. • Responsible for training staff on new technologies and enhancements. • Collaborated with Management to create monthly reports. • Assist the IT Administrator with daily tasks.• Maintain maintenance schedules• Resolution of Help tickets • Responsible for upgrading the servers and all software application maintenance. • Responsible for training staff on new technologies and enhancements. • Collaborated with Management to create monthly reports.
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Meyer, Unkovic & Scott LLP
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United States
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Law Practice
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1 - 100 Employee
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Help Desk / Trainer
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Jun 2008 - Dec 2008
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Fort Cherry School District
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United States
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Education Administration Programs
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1 - 100 Employee
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IT assistant
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Jul 2007 - Jun 2008
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Education
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2005 - 2007
Pittsburgh Technical Institute
Associates, Computer Forensics -
1998 - 2000
Western School of Health and Business
Associates, Medical Assistant Specialist
Community
