Experience

ParentAssess

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Business Manager

  • Jul 2023 - Present



The Open University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Immigration Co-ordinator

  • Nov 2022 - Present

• Curriculum Support Coordinator

  • Mar 2022 - Nov 2022

• People Services Adviser

  • Apr 2020 - Mar 2022



Dufry Group

• Switzerland
• Retail
• 700 & Above Employee

• Operations Supervisor

  • Jun 2019 - Mar 2020

• Administrator

  • Nov 2018 - Jun 2019



Aero Tec Laboratories Ltd

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Human Resources Administrator

  • May 2018 - Oct 2018

  ATL HR Administrator May 2018 - Present • Creating and amending Company Policies in line with current legislation including amendments due to GDPR • Ownership of recruitment process; reviewing CVs, conducting phone interviews, liaising with management, participating in interviews and providing feedback to candidates.. • Implemented new Probation Policy and manage probationary periods, carrying out New Starter 'Catch-ups'. • Use a range of software packages including Factory Master and SmarTeam • New starter set-up; preparing contracts, logins and starting the induction process by greeting new team members and taking right to work documents. • Involvement in dismissals • Letter writing where required e.g. resignation acceptance, references etc. • Minute taking for Disciplinary/Grievance meetings • Perform investigations as required for a Disciplinary/Grievance • Reports; recruitment, attendance etc. • Training other employees and allocating work load amongst HR Administrators. • Ordering uniform for all employees • Liaising with accounts on any payroll queries Show less



Career Break

• United Kingdom
• 200 - 300 Employee

• Family career break

  • 2012 - 2018

  Took a career break to raise my young family, Took a career break to raise my young family,



Santander UK

• United Kingdom
• Banking
• 700 & Above Employee

• Collections Advisor

  • 2009 - 2012

  • Adhering to policies and procedures within a corporate environment regulated by FSA • Ensuring I keep up to date with how to adhere to the TCF principles and DPA • Achieved collector of the month on a regular basis • Communicating daily with customers via inbound and an outbound dialler • Update and maintain accurate customer records via in-house database • Have the courage to maintain a professional and composed manner whilst dealing with challenging customer conversations • Complete call-backs for escalated customer calls • Exceptional Performance end of year rating achieved Show less



Clipper Logistics plc

• United States
• Warehousing and Storage
• 700 & Above Employee

• Office Team Leader

  • 2006 - 2008

  • Control and allocate workload for 4 Full Time Employees working in a busy 3PL distribution office • Induct, train, coach and develop both new and existing staff • Control attendance records, payroll and holidays for members of my team. • Control Agency staff hours and purchase orders • Oversee consumables ordering and stock levels • Control bookings for inbound suppliers • Liaise with Head Office up to Director level on all issues • Coordinate discrepancies with supplier tolerance levels • Create and embed procedures Show less



Connells

• United Kingdom
• Real Estate
• 700 & Above Employee

• Negotiator

  • 2005 - 2006

  • Build relationships with Vendors and prospective purchasers • Build and maintain a customer database • Enhanced sales deals by adding value • Prepare and distribute marketing material • Provide office cover for administrator absence • Property valuations and advice • Build relationships with Vendors and prospective purchasers • Build and maintain a customer database • Enhanced sales deals by adding value • Prepare and distribute marketing material • Provide office cover for administrator absence • Property valuations and advice



Newlook

• Milton Keyens

• Sales Advisor

  • 2003 - 2005

  • Assist in all aspects of shop floor retail activities including till operation, refunds, opening store accounts, handling cash, housekeeping and training • Assist in all aspects of shop floor retail activities including till operation, refunds, opening store accounts, handling cash, housekeeping and training