Experience

Xede Consulting Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Solution Architect

  • Feb 2022 - Present



HCL Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Enterprise Architect

  • Sep 2021 - Feb 2022

  Plan scalable solutions to implement Pharmaceutical Customer Support Portal with minimum future customization. Improve customer instances with more efficient and scalable solutions.Optimize team to foster better customer consultant relations. Plan scalable solutions to implement Pharmaceutical Customer Support Portal with minimum future customization. Improve customer instances with more efficient and scalable solutions.Optimize team to foster better customer consultant relations.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Salesforce Technical PO/Architect, Declarative Developer

  • Apr 2020 - Oct 2021

  Manage prioritization of metadata edits and expectations of global leaders.Rebuild org to allow for scalability while enhancing user experience and automation.Design process for case submission that reinforces user stories over user solutions.Update page layouts to allow users less clicks, confusion and mistakes. Pricing reconfiguration to of pricing by implementing Salesforce best practice resulting in more accurate product selection by decreases product count in Pricebook from 11k to around 30.



IBM Watson Health

• Salesforce Developer and Shield Solutions Architect

  • May 2019 - Apr 2020

  Responsible for implementing and maintaining Shield in the HIPAA and GLP/GCP/GMP instance of salesforce.

• Salesforce Developer

  • May 2018 - Apr 2020

  Documenting processes and proceduresDeclarative DevelopmentLightning Component development



University of Colorado Medicine

• Salesforce Developer and Analyst

  • Jan 2017 - Apr 2020

  Responsible for implementation, training, administration and build of the UCHealth and CU Medicine Salesforce Instance. I recently implemented a new instance of Salesforce that streamlined the credentialing of providers, cutting questions on credentialing by 7% and implemented electronic Sites of Practice, increasing visibility and saving 3 hours a month of data entry. Responsible for implementation, training, administration and build of the UCHealth and CU Medicine Salesforce Instance. I recently implemented a new instance of Salesforce that streamlined the credentialing of providers, cutting questions on credentialing by 7% and implemented electronic Sites of Practice, increasing visibility and saving 3 hours a month of data entry.



University Physicians, Inc

• Salesforce and Business Analyst

  • Sep 2013 - Jan 2017

  Responsible for developing the successful credentialing program for University of Colorado Medicine and training for UCHealth and University of Colorado Medicine in salesforce. Responsible for developing the successful credentialing program for University of Colorado Medicine and training for UCHealth and University of Colorado Medicine in salesforce.



National Jewish Health

• Manager of Clinical Testing and Research

  • May 2010 - Sep 2013

  • Review and negotiate all referral contracts including clinical research, government and hospital clients as well as royalty agreements • Financial and utilization reporting for budget and laboratory dashboards• Continually update pricing of laboratory tests for $42 million clinical and research laboratory• Manage charge entry for research studies and charge reconciliation for the clinical • Administer and continue to develop salesforce.com, a customer relationship management database• Train staff in the use of salesforce.com, the contract process and the pricing process• Proficient in Access, Excel, Word, ACT, Salesforce.com, Affinity, MiSys, and PowerPoint



National Jewish Medical and Research Center

• Research Studies Coordinator

  • Jan 2008 - May 2010

  • Managed pricing of laboratory tests for laboratory• Review and negotiate all referral testing contracts • Coordinated research studies in the clinical labs• Invoiced as appropriate for research studies• Administered and built salesforce.com, a customer relationship management database• Executed successful price increase valued at $500K • Managed pricing of laboratory tests for laboratory• Review and negotiate all referral testing contracts • Coordinated research studies in the clinical labs• Invoiced as appropriate for research studies• Administered and built salesforce.com, a customer relationship management database• Executed successful price increase valued at $500K



Regulatory Affairs Associates

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Virtual Lab Manager

  • May 2006 - Jan 2008



Wayne State University

• United States
• Higher Education
• 700 & Above Employee

• Lab Manager and Mathematics Teacher

  • Aug 2004 - Oct 2007