Senior Administrative Specialist

• Jul 2022 - Present

Records Administrative Specialist I

• Aug 2021 - Jul 2022

Courtroom Administrative Support 45% | Quality Assurance 35% | Client Services 20% Initiate criminal and infraction cases, set hearings, prep daily court calendars, and prepare case documents for 96 unique hearing types in 12 courtrooms. Audit criminal and infraction case data, research and correct errors, and update stakeholders. Facilitate a streamlined check-in process during court hearings by communicating with in-person and virtual stakeholders, clerks, and defendants while tracking the hearing statuses of up to 40 cases. Show less

Customer Service Representative (Vaccine Clinic)

• Apr 2021 - Jun 2021

Customer Service 50% | Administrative Support 40% |Safety & Training 10% Assisted clients during appointments; asked screening questions, addressed inquiries, and administrative concerns confidentially. Verified information provided by clients, entered confidential data, and maintained clinic workspaces. Attended COVID safety training sessions and stayed up-to-date with PPE standards. Customer Service 50% | Administrative Support 40% |Safety & Training 10% Assisted clients during appointments; asked screening questions, addressed inquiries, and administrative concerns confidentially. Verified information provided by clients, entered confidential data, and maintained clinic workspaces. Attended COVID safety training sessions and stayed up-to-date with PPE standards.

Administrative Specialist II (Alternate Format) Department of Elections

• Sep 2020 - Nov 2020

Ballot Processing 30% | Data Entry 40% | Identification Verification 20% | Customer Service 10% Processed physical and digital ballots received from registered voters overseas and verified submission method and completeness. Retrieved, researched, and entered voter information. Analyzed ballot signatures by applying the standard for verification as required by law. Answered questions and provided customer assistance to voters at ballot boxes. Ballot Processing 30% | Data Entry 40% | Identification Verification 20% | Customer Service 10% Processed physical and digital ballots received from registered voters overseas and verified submission method and completeness. Retrieved, researched, and entered voter information. Analyzed ballot signatures by applying the standard for verification as required by law. Answered questions and provided customer assistance to voters at ballot boxes.

Legal Assistant/Legal Secretary

• Dec 2018 - Dec 2019

Calendar Management 40% | Customer Service 30% | Document Drafting 20% | Process Improvement 10% Managed 4 partner-level calendars, scheduled arbitrator selections, dispositions, hearings, and arranged travel for 200 active cases. Took ownership of internal and external client issues, improved communication standards, built strong professional reliable relationships and properly escalated problems as needed. Drafted and prepared legal correspondences, proofread briefs, constructed legal citations, and formatted complex documents. Improved efficiency by creating firm-wide templates and streamlined procedures for correspondence, case preparation, and court filings. Show less

Office Assistant

• Oct 2017 - Dec 2018

Retention Management 60% |Data Entry and Analysis 30% |Process Improvement 10% Converted over 200 physical case files to digital files. Reviewed, processed, and updated backlogged files. Updated the process for email retention and physical case file conversion. Retention Management 60% |Data Entry and Analysis 30% |Process Improvement 10% Converted over 200 physical case files to digital files. Reviewed, processed, and updated backlogged files. Updated the process for email retention and physical case file conversion.

Dresser

• Sep 2016 - Dec 2016

Maintained costumes and wigs, clean and press/steam costumes before and after performances and perform any minor repairs. Assisted cast members with costumes, including costume changes and quick changes backstage, set and remove costumes before, during and after production. Maintained costumes and wigs, clean and press/steam costumes before and after performances and perform any minor repairs. Assisted cast members with costumes, including costume changes and quick changes backstage, set and remove costumes before, during and after production.

Data Entry Clerk

• Feb 2016 - May 2016

Compiled, verified accuracy of and sort census forms based on a priority schedule dictated by county. Input alphanumeric information from written and typed source. Maintain and update multiple spreadsheets and generate data analysis reports. Review data entry completed and contacting voters to verify accuracy if omissions or errors exist. File and organize physical copies of confidential data after data entry is completed. Compiled, verified accuracy of and sort census forms based on a priority schedule dictated by county. Input alphanumeric information from written and typed source. Maintain and update multiple spreadsheets and generate data analysis reports. Review data entry completed and contacting voters to verify accuracy if omissions or errors exist. File and organize physical copies of confidential data after data entry is completed.

Garment Production / Clothing Sample Catalog Assistant

• 2015 - 2015

Technical Sample Cataloging: Locate and print Tech Packs and Spec Sheets for Samples to complete the physical catalogs. Check BOMs against samples for accuracy, Review Style Bulletins for any changes against clothing samples Update Style Cards with the details of the garment and date approved, noting discrepancies. Make Sample Cards: locate all findings (notions) and fabric swatches: Store a Sample Card on the clothing sample and in the Sample Catalog. Duplicate Sample and Style cards as needed or requested. Show less

Costumer, Wardrobe Supervisor

• 2015 - 2015

Prepared, organized and helped maintain the costume shop and Continuity Book. Prepared the costumes for each scene, working with the costume designer and assistant in to maintain realism and proper storyline flow. Performed last looks during shoots and utilized dresser and stylist abilities. Restocked and returned costumes post production, keeping track of expenses. Prepared, organized and helped maintain the costume shop and Continuity Book. Prepared the costumes for each scene, working with the costume designer and assistant in to maintain realism and proper storyline flow. Performed last looks during shoots and utilized dresser and stylist abilities. Restocked and returned costumes post production, keeping track of expenses.