Hospitality Manager

• Aug 2022 - Present

Sales Associate & Vineyard Experience Host

• Oct 2021 - Aug 2022

Winery Sales and Hospitality Associate

• Feb 2021 - Sep 2021

Lead private tours and tastings at winery estate.Educate guests on winemaking processes and history of the winery.Sell wine and wine club memberships directly to consumers using WineDirect.Perform outreach to local restaurants, businesses, and concierges to buildrelationships within the surrounding community.Schedule & manage appointments using Tock.Take notes on every client so as to have a base of information to refer back to for their future visits.

Harvest Intern

• Aug 2020 - Jan 2021

Assisted winemaker Bradley Long in all production tasks throughoutharvest season.Cleaned and sanitized grape crushing equipment, grape press,fermentation tanks, oak barrels, and other winemaking equipment.Performed pumpovers and rackings of new wines.Inoculated tanks of grape juice to begin fermentation.Performed quality control checks along the bottling line.

Crew Member

• Jul 2018 - Aug 2020

Efficiently ring up customers while engaging in friendly conversation. Recommend products based on customer requests. Ensure superior customer experience by addressing concerns and resolving problems on the spot. Cook and serve samples in a timely manner. Stock, rotate, and clean grocery shelves, freezer, and dairy case. Train new hires in all everyday tasks. Efficiently ring up customers while engaging in friendly conversation. Recommend products based on customer requests. Ensure superior customer experience by addressing concerns and resolving problems on the spot. Cook and serve samples in a timely manner. Stock, rotate, and clean grocery shelves, freezer, and dairy case. Train new hires in all everyday tasks.

Communication Undergraduate Research Assistant

• Apr 2019 - Dec 2019

Worked with a UCSB graduate student to conduct research on deception and intimidation. Corrected transcripts of study trials generated by AI software for grammar, spelling, and additional errors. Scheduled and conducted study trials with human subjects in the UCSB communication lab. Worked with a UCSB graduate student to conduct research on deception and intimidation. Corrected transcripts of study trials generated by AI software for grammar, spelling, and additional errors. Scheduled and conducted study trials with human subjects in the UCSB communication lab.

Working Student

• Jun 2012 - Mar 2014

Assisted head 3-day eventing trainer with rehabilitation, retraining, and sales of young Thoroughbred ex-racehorses. Rode, lunged, and cross country schooled both lesson and sales horses. Showed horses to clients and communicated each horse’s individual history. Prepared individualized grain mixtures to feed horses. Cleaned stable facilities, stalls, and tack. Taught lower level horseback riding lessons and educated students on proper horse care and safety. Assisted head 3-day eventing trainer with rehabilitation, retraining, and sales of young Thoroughbred ex-racehorses. Rode, lunged, and cross country schooled both lesson and sales horses. Showed horses to clients and communicated each horse’s individual history. Prepared individualized grain mixtures to feed horses. Cleaned stable facilities, stalls, and tack. Taught lower level horseback riding lessons and educated students on proper horse care and safety.