Experience

CVR Associates

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Customer Service Representative

  • Jun 2008 - Present

  Training -Vendors Ledgers, Integrated Pest Management (avoiding Pesticides),, Housing Choice Voucher Program, Special Program, Intake including special, Abatement, Inspection, Portability, Access Living Disability Awareness, Bilingual Certification Training -Vendors Ledgers, Integrated Pest Management (avoiding Pesticides),, Housing Choice Voucher Program, Special Program, Intake including special, Abatement, Inspection, Portability, Access Living Disability Awareness, Bilingual Certification



Chicago Housing Authority

• United States
• Government Administration
• 400 - 500 Employee

• Customer Service Specialist

  • May 2003 - Jun 2008

  Answer high volume of calls, Provided detail information to the participants, Documents calls, Answer indirect calls , handle d -escalate, Handle expedites call and inquiries, Know how to submitted tickets from Salesforce program, Knowledge of Yardi , Cisco, Word Outlook, Good communication. Answer high volume of calls, Provided detail information to the participants, Documents calls, Answer indirect calls , handle d -escalate, Handle expedites call and inquiries, Know how to submitted tickets from Salesforce program, Knowledge of Yardi , Cisco, Word Outlook, Good communication.



V&V Supremo Foods, Inc.

• 2141 S. Throop

• Customer Service Representative

  • Jun 2000 - Sep 2002

  Managed high incoming calls an d outgoing call daily, Takes orders daily from customers and brokers, Verified and confirm orders, Customer service, Translator, Managed high incoming calls an d outgoing call daily, Takes orders daily from customers and brokers, Verified and confirm orders, Customer service, Translator,