Assistenza OpenFiber

• Jul 2019 - Present

Account Manager

• Sep 2018 - Feb 2019

Account Manager Junior

• Apr 2018 - Sep 2018

Senior Account Managers' support for management and expansion of customer portfolio. Information gathering on assigned customers. Manage relationship and after-sales support. Manage and develope new relationships with prospects. Maintain and update opportunities on CRM. Senior Account Managers' support for management and expansion of customer portfolio. Information gathering on assigned customers. Manage relationship and after-sales support. Manage and develope new relationships with prospects. Maintain and update opportunities on CRM.

Junior Account Manager

• Jul 2017 - Dec 2017

Account Manager and Sales Manager support. Management and selection of tenders. Account Manager and Sales Manager support. Management and selection of tenders.

Back office and IT employee, Logistic Manager, B2b and B2c Manager

• Nov 2015 - Jan 2017

Logistic co-manager and sales management for direct and third party commercial networks. Communications manager for IT office. Manager of employees training on management software. B2c manager for the “Pontevecchio69” brand. Creation and management of b2c site www.pontevecchio69shop.it . Project reference person of XOOY “SavemoneySaveplanet” (savemoneysaveplanet.it ). Responsible for relations with project partners Sua.co.tex, Stonewall Capital and Namaste. Logistic co-manager and sales management for direct and third party commercial networks. Communications manager for IT office. Manager of employees training on management software. B2c manager for the “Pontevecchio69” brand. Creation and management of b2c site www.pontevecchio69shop.it . Project reference person of XOOY “SavemoneySaveplanet” (savemoneysaveplanet.it ). Responsible for relations with project partners Sua.co.tex, Stonewall Capital and Namaste.

Commercial Services and Marketing Technician

• Sep 2015 - Nov 2015

Maintained media relationships, cured relationships with technicians and specialists, defined and implemented strategies for product promotion, identified and met the specific customer needs, selected and spread them advertising or information materials. Maintained media relationships, cured relationships with technicians and specialists, defined and implemented strategies for product promotion, identified and met the specific customer needs, selected and spread them advertising or information materials.

Group Leader, Entertainer and Tourist Guide

• Aug 2015 - Aug 2015

Coordination and management of activities carried out by teenagers during their stay abroad, in daytime and night hours. Assistance during English lessons, excursions and sports activities. Organization with the fixed staff of day and night recreational activities. Coordination and management of activities carried out by teenagers during their stay abroad, in daytime and night hours. Assistance during English lessons, excursions and sports activities. Organization with the fixed staff of day and night recreational activities.

Microsoft Educational Technical Advisor

• Dec 2014 - Jun 2015

Technical assistance to Italian universities, Italian public institutions and Italian Ministries on the Microsoft IT Academy e-learning platform, Office365 and Office365 ProPlus. Presentation to private and Public Administration of new Microsoft applications useful to education.Planning and management of CodingLab sessions for kids ages 4 to 14 years, in collaboration with Microsoft Corp's ISV Audience Marketing Manager. Support for contract renewal of the Italian Universities, compiling new orders according to the CRUI Convention, and customer service pre and post-sales services. Technical support and marketing on New Education Offers, with particular reference to the new Student & Teacher Advantage offer, an agreement between School Institutes and Universities through which Microsoft provides Office365 and the Office365 ProPlus suite to students. Other activities related to Microsoft technologies.

Group Leader, Entertainer and Tourist Guide

• Jul 2014 - Aug 2014

Coordination and management of activities carried out by teenagers during their stay abroad, in daytime and night hours. Assistance during English lessons, excursions and sports activities. Organization with the fixed staff of day and night recreational activities. Coordination and management of activities carried out by teenagers during their stay abroad, in daytime and night hours. Assistance during English lessons, excursions and sports activities. Organization with the fixed staff of day and night recreational activities.