Experience

NCBA Group

• Kenya
• Financial Services
• 700 & Above Employee

• Relationship Manager

  • Oct 2019 - Present



Commercial Bank of Africa (CBA Group)

• Kenya
• Banking
• 1 - 100 Employee

• Branch Relationship Manager

  • Apr 2014 - Sep 2019

  • To achieve business growth for Personal Banking by providing quality relationship management to existing customers in assigned branch. • Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction • Manage a branch sales team. This team is responsible for revenue growth through sales of assets and liabilites. • Credit appraisals and recommendation for existing customers under the various loan products and submit to the appropriate final approval authority within established turnaround time. • Manage all aspects of risk, including monitoring of advances portfolio, strict adherence to the provisions of the credit policy document to ensure minimal losses to the bank. • Assist and participate in Public relations activities and sponsorships that aim to improve CBA’s brand image in the market Show less



Commercial Bank of Africa

• Banking
• 200 - 300 Employee

• Sales Officer - Personal Banking

  • Mar 2012 - Mar 2014

  Direct sales; Achieve set sales targets for bank products. I emerged best sales officer in CBA both in 2012 and 2013. Direct sales; Achieve set sales targets for bank products. I emerged best sales officer in CBA both in 2012 and 2013.