Clinical Partnership

• Oct 2023 - Present

Director Clinical Partnership

• Dec 2022 - Oct 2023

Sales Account Manager

• Apr 2021 - Dec 2022

• Responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities. • Assist and provide sales support to three Territory Sales Managers in California, Florida, and Texas. • Promote positive customer relations. Interact with Spanish speaking clients. • Virtually trained offices of SmileDirectClub tele-dentistry platform, how to submit dental cases to SmileDirectClub dental lab whether an impression or via scan. • Achieve 65 cold calls… Show more • Responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities. • Assist and provide sales support to three Territory Sales Managers in California, Florida, and Texas. • Promote positive customer relations. Interact with Spanish speaking clients. • Virtually trained offices of SmileDirectClub tele-dentistry platform, how to submit dental cases to SmileDirectClub dental lab whether an impression or via scan. • Achieve 65 cold calls appointments (in-person, phone call, or via zoom) per quarter. • Assisted in the training development of sales department and, train new team members. • Use my bilingual skills on a daily basis to communicate with Spanish speaking clients. Show less • Responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities. • Assist and provide sales support to three Territory Sales Managers in California, Florida, and Texas. • Promote positive customer relations. Interact with Spanish speaking clients. • Virtually trained offices of SmileDirectClub tele-dentistry platform, how to submit dental cases to SmileDirectClub dental lab whether an impression or via scan. • Achieve 65 cold calls… Show more • Responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities. • Assist and provide sales support to three Territory Sales Managers in California, Florida, and Texas. • Promote positive customer relations. Interact with Spanish speaking clients. • Virtually trained offices of SmileDirectClub tele-dentistry platform, how to submit dental cases to SmileDirectClub dental lab whether an impression or via scan. • Achieve 65 cold calls appointments (in-person, phone call, or via zoom) per quarter. • Assisted in the training development of sales department and, train new team members. • Use my bilingual skills on a daily basis to communicate with Spanish speaking clients. Show less

Bilingual Customer Experience

• Jul 2019 - Apr 2021

• Assist and provide sales and administrative support to three outside sales representatives in the territories of Florida, Puerto Rico, and Texas. • Promote and maintain positive customer relations. Interact primarily with Spanish speaking clients. • Assist in the negotiation of price match, offering equipment rebate program. Monitor dental cases from the inception to delivery of cases. • Assisted in the implementation of new processes and procedures for our Implant and Quality… Show more • Assist and provide sales and administrative support to three outside sales representatives in the territories of Florida, Puerto Rico, and Texas. • Promote and maintain positive customer relations. Interact primarily with Spanish speaking clients. • Assist in the negotiation of price match, offering equipment rebate program. Monitor dental cases from the inception to delivery of cases. • Assisted in the implementation of new processes and procedures for our Implant and Quality departments. • Aid in the assistance to team members regarding credits, return of materials, and cancellation of cases. • Use my bilingual skills on a daily basis to communicate with Spanish speaking clients, primarily in Florida and Puerto Rico. Show less • Assist and provide sales and administrative support to three outside sales representatives in the territories of Florida, Puerto Rico, and Texas. • Promote and maintain positive customer relations. Interact primarily with Spanish speaking clients. • Assist in the negotiation of price match, offering equipment rebate program. Monitor dental cases from the inception to delivery of cases. • Assisted in the implementation of new processes and procedures for our Implant and Quality… Show more • Assist and provide sales and administrative support to three outside sales representatives in the territories of Florida, Puerto Rico, and Texas. • Promote and maintain positive customer relations. Interact primarily with Spanish speaking clients. • Assist in the negotiation of price match, offering equipment rebate program. Monitor dental cases from the inception to delivery of cases. • Assisted in the implementation of new processes and procedures for our Implant and Quality departments. • Aid in the assistance to team members regarding credits, return of materials, and cancellation of cases. • Use my bilingual skills on a daily basis to communicate with Spanish speaking clients, primarily in Florida and Puerto Rico. Show less

Aftermarket Sales

• Feb 2015 - Mar 2019

Bilingual Aftermarket Sales Bilingual Aftermarket Sales