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Bio

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Topline AI

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Experience

    • Germany
    • Advertising Services
    • 1 - 100 Employee
    • Geschäftsführerin
      • Jan 2023 - Present

    • Director of Customer Success
      • Jan 2022 - Dec 2022

    • Customer Success Manager
      • Jan 2021 - Dec 2021

      - User Research - User Experience - Customer Success- KPI´s- Onboarding

    • Germany
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Head Of Customer Support
      • Jan 2018 - Aug 2019

      - Setup help desk platform- KPIs for help desk platform- Setup customer feedback process- Data analysis- Customer Care- Experienced in Corporate Health

    • Customer Care Consultant
      • Apr 2017 - Dec 2017

    • Germany
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Mitarbeiter Partermanagement
      • Jan 2017 - Feb 2017

      - Partner / customer care - Partner acquisition - Data maintenance - Partner / customer care - Partner acquisition - Data maintenance

Education

  • CareerFoundry
    Ausbildung, UX Design
    2019 - 2020
  • Sporthochschule Danzig
    Bachelor of Arts - BA, Touristik und Freizeitgestaltung

Community

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