Experience

Advanced Resource Technologies, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Industrial Security Specialist

  • Oct 2021 - Present

  • Reviews critical clearance and moderate risk public trust (MRPT) packages and resolves any and all issues to ensure “zero” errors prior to submitting clearance and MRPT requests to the Office of Personnel Security and Suitability, Bureau of Diplomatic Security.• Ensures that Electronic Questionnaires for Investigation Processing (eQIP), Standard Form 86s, and Standard Form 85Ps for designated DoS contractor personnel are processed expeditiously.• Regularly tracks the progress of investigations, ensuring that investigations proceed without incident.• Notifies contracting firms and project personnel regarding the granting or denial of personnel security clearances or MRPT determinations.• Maintains liaison with other government agencies and contracting firms regarding clearance issues and other security matters.• Advises and assists program personnel on matters of industrial security policy, procedures, and regulations.• Provides advice, assistance, and training to contracting firms, with regard to DoS industrial security program and procedures for submission of clearance and MRPT packages.• Provides critical input at project meetings held with program offices and contracting firms.• Uses various government databases to obtain, track, and certify clearance and MRPT information. Show less

• Security Administrator

  • Aug 2019 - Present

  • Reviews Visitor Authorization Requests (VARs) submitted, in accordance with the National Industrial Security Program Operating Manual (NISPOM), on contractor personnel supporting the Department of State.• Provides support by processing 730+ individuals per month.• Conducts clearance verifications via phone, fax, and email, certifying personnel security clearances received from contracting firms; reviews contract security requirements for Department of State contractor personnel as part of the VAR approval process.• Verifies clearance levels, investigation dates, and status of contracts on VARs; communicates directly with Facility Security Officers (FSO’s) and Contracting Officer Representative (COR’s).• Inputs clearance information into the Department of State’s Industrial Security Management System (ISMS).• Utilizes IND Contract Security Specification (DD Form 254) database to verify contract security requirements.• Certifies and provides certification of contractor clearances to CORs; maintains Industrial Security filing system for VARs.• Liaises with DoS badge office, providing necessary clearance information on contractors, thus assisting in issuance of ID badges to contractors requiring entry to DoS in the performance of their duties.• Provides regular status reports to team leader and Division Chief.• Processes designated contractor personnel for Moderate Risk Public Trust (MRPT) determinations issued by the Department of State. Reviews e-QIPs (Electronic Questionnaires for Investigations Processing (e-QIP)) on contractor personnel submitted for MRPTs.• Responsible for the integrity of classified and sensitive but unclassified information storage, record maintenance, and data retrieval. Show less



General Dynamics Information Technology

• IT Services and IT Consulting
• 700 & Above Employee

• Background Investigator

  • Jan 2018 - Aug 2019

  • Completed background investigations for pre-employment and updated screenings as a federal contractor for the Office of Personnel Management. • Verified information submitted through Electronic Questionnaire for Investigations Processing (e-QIP) with forms SF85 and SF86. • Reviewed completed background interview forms of public safety candidates with each candidate, checking for inconsistencies, errors, omissions, falsifications, and minimum requirements to ensure accuracy and completion before beginning the initial candidate interview. • Obtained and reviews records from the Federal Bureau of Investigation, Department of Justice, and State and Municipal law enforcement records, where the candidate has resided to determine if the candidate was a witness, victim, suspect, or perpetrator of any crime. • Obtained and reviewed arrest reports, witness statements, and other relevant documents to determine candidate compliance with Civil Service Commission policies. • Obtained and reviewed reports from credit reporting agencies in order to evaluate the candidate’s financial responsibility. • Conducted background investigations by interviewing employers, co-workers, neighbors, law enforcement officials, military personnel, members of the candidate’s family, and personal references. • Prepared detailed and complete interview statements for each person being interviewed in order to allow a reviewer to draw reasonable and logical conclusions about the prospective candidates. • Prepared final background investigation package for presentation to supervision and management by organizing all investigative material in accordance with established procedures. • Prepared a detailed summary of adverse information based upon objective analysis and evaluation of candidate’s background, and interviewee statements. Show less



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Box Office Lead

  • Nov 2017 - Jan 2018

  • Handled employees of 15 under my lead. • Greeted customers promptly. • Projected professional appearance and manner. • Maintained accuracy in financial transactions. • Provided customer service in all aspects of the Ticket Office, including phones. • Provided information to patrons regarding shows and ticket policies. • Assisted in the enforcement of building and ticket policies. • Accountable for transactions at my workstations, as well as others. • Assisted in helping hotel guests get their tickets using hotel software. • Handled miscommunication and frustration of customers. • Developed positive interactions with customers and colleagues alike. Show less



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Customer Service Clerk

  • Aug 2014 - Aug 2015

  • Listened to customer requests, referring to geographical directories to answer questions and provide information. • Discussed job performance problems with employees to identify causes and issues and to work on resolving problems. • Demonstrated or explained products, methods, or services to persuade customers to purchase products or use services. • Set up and arranged displays or demonstration areas to attract the attention of prospective customers. • Suggested specific product purchases to meet customers' needs. • Transported, assembled, and disassembled materials used in presentations. • Identified interested and qualified customers to provide them with additional information. • Worked as part of a team of demonstrators to accommodate large crowds. • Stocked shelves with products. • Placed prices or descriptive signs on backdrops, fixtures, merchandise, or floor. • Changed or rotated window displays, interior display areas, or signage to reflect changes in inventory or promotion. Show less