Bernardo Baños Olivieri-Sangiacomo

Sales & Marketing Director at Blue Ivy Coaching
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City Metropolitan Area, MX
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Educational Coaching
    Universidad Anáhuac
    Sep, 2021
    - Nov, 2024
  • edX Verified Certificate for Becoming an Entrepreneur
    edX
    Feb, 2021
    - Nov, 2024

Experience

    • United States
    • Education Management
    • 1 - 100 Employee
    • Sales & Marketing Director
      • May 2023 - Present

    • Austria
    • Education Administration Programs
    • 700 & Above Employee
    • Tutor Operations Lead LATAM
      • Feb 2022 - Jan 2023

      - Led a multi-cultural, cross-country team in LATAM, registering a 34% increase in overall NPS and achieving the top four NPS positions in all GoStudent Markets. - Proposed and led the "Fast-track" Project; a new process to reduce the time from lead to verified tutor up to 60%, duplicating the conversion rate of qualified tutor prospects that become active tutors. - 420% total tutor base increase in H1 2022.

    • Tutor Operations Manager
      • Aug 2021 - Jan 2022

      - Part of the Starting Team in the successful launch of GoStudent Mexico. - Responsible for all tutor operations activities with the first 150 tutors in the market, delivering a 121% achievement of the target, with the second leading NPS score among all markets.-Trained and coached two new team members though their journey in the position, earning the "In GoStudent we trust" award for contributions to the team.

    • Mexico
    • Higher Education
    • 700 & Above Employee
    • Coordinator - Vértice Honors Program
      • Aug 2018 - Aug 2021

      - Managed multidisciplinary student work forces for extracurricular high-impact projects - Entrepreneurial Linkage for Honors Program Students - Tutoring and counseling - Course and classes coordination - Managed multidisciplinary student work forces for extracurricular high-impact projects - Entrepreneurial Linkage for Honors Program Students - Tutoring and counseling - Course and classes coordination

    • Telecommunications
    • 700 & Above Employee
    • Writer and Social Media Analyst - Sports
      • Apr 2018 - Aug 2018

      Copywriting for sports broadcast and social networks. Digital strategy analyst. Copywriting for sports broadcast and social networks. Digital strategy analyst.

    • United States
    • Entertainment
    • 700 & Above Employee
    • Marketing and Communications Intern
      • Nov 2017 - Apr 2018

      - Global Communications Development - Public Relation Events for New Shows and Seasons - Project Management for Institutional Campaigns - Talent Management and Press Conferences - Global Communications Development - Public Relation Events for New Shows and Seasons - Project Management for Institutional Campaigns - Talent Management and Press Conferences

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Marketing Intern
      • Nov 2016 - Oct 2017

Education

  • Universidad Anáhuac
    Master's degree, Education
    2019 - 2021
  • Universidad Anáhuac
    Bachelor of Arts in Communication, Marketing
    2014 - 2018
  • Lehigh University
    Global Entrepreneurship Summer at Iaccoca Institute
    2011 - 2011
  • Instituto Cumbres México
    Middle and High School
    2001 - 2013

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