Bayasgalan Shagdar

Monitoring and Evaluation Manager at Unitel Group
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Contact Information
us****@****om
(386) 825-5501
Location
Mongolia, MN
Languages
  • English Limited working proficiency
  • Mongolian Native or bilingual proficiency

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Experience

    • Mongolia
    • Telecommunications
    • 400 - 500 Employee
    • Monitoring and Evaluation Manager
      • Oct 2021 - Present

      Lead Monitoring & evalution unit. Digital Monitor day-to-day operations, conduct data analysis, and define contact center (digital, traditional) policies and development.

    • Enterprise Sales Manager
      • Jun 2020 - Oct 2021

      Leading Chatbot sales & development team.

    • Project Manager
      • Jan 2019 - Jun 2020

      IM application & Chatbot development project

    • Manager of Call center unit
      • Jan 2017 - Jan 2019

      to formulate a policy for Call center, Operation managing position

    • Manager of field service operations
      • Jun 2014 - Jan 2017

    • Service engineer of Household
      • May 2012 - Jun 2014

      Provide maintenance services to univision household customers.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Engineer
      • Mar 2008 - May 2012

  • Pronet llc
    • ulaanbaatar, mongolia
    • Engineer
      • Jun 2007 - Dec 2007

Education

  • Tsakhim
    Bachelor's degree, Information Technology
    2002 - 2007
  • "Эрдмийн Ундраа" цогцолбор сургууль
    2001 - 2002
  • "Ирээдүй" цогцолбор сургууль
    1992 - 2001

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