Experience

Sueno Hotels

• Türkiye
• Hospitality
• 100 - 200 Employee

• Guest Relations Specialist

  • Jul 2023 - Present



Ramada Resort Lara

• Türkiye
• Hospitality
• 1 - 100 Employee

• Guest Relations Agent

  • May 2022 - Sep 2022

  Listening to our guests and having conversations with them daily to get their feedbacks such us their admirations, complaints and suggestions to learn how their holiday experiences are progressing; Finding solutions to the issues of our guests; Arranging A’la Carte restaurant reservations; Organizing birthday cakes, honeymoon breakfasts in our guests’ room; Taking care of our sick guests by assisting them to the doctor office and following their current status to learn if they need any further assistance. Show less



724transfer.com

• Türkiye
• 1 - 100 Employee

• Transfer Agent

  • May 2019 - Nov 2019

  Attended all scheduled flight landings and handled guest arrivals with pick-up requests and arranged transportation; assisted with client’s luggage; kept clients up to date with current transport status; provided hotel information to clients and escorted them to their vehicles; informed guest relations officers when VIP on their way to the hotel; recorded additional instructions or arrival/departure logs in logbook; maintained good relations with airport departments and personnel. Attended all scheduled flight landings and handled guest arrivals with pick-up requests and arranged transportation; assisted with client’s luggage; kept clients up to date with current transport status; provided hotel information to clients and escorted them to their vehicles; informed guest relations officers when VIP on their way to the hotel; recorded additional instructions or arrival/departure logs in logbook; maintained good relations with airport departments and personnel.