Experience

Onco

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Angel Investor

  • Mar 2022 - Present

  A patient-centric virtual cancer hospital A patient-centric virtual cancer hospital



NIIT Limited

• India
• Education Administration Programs
• 700 & Above Employee

• Strategic Advisor

  • Jan 2021 - Present

  Advisor to the Chief Business Officer at India’s largest public education technology company as they transition from offline / franchise business to complete digital Advisor to the Chief Business Officer at India’s largest public education technology company as they transition from offline / franchise business to complete digital



commitEd

• India
• E-Learning Providers

• Chief Tinkerer

  • Jun 2020 - Jul 2021

  Smarter content for higher ed. Think YT Shorts+Zoom Smarter content for higher ed. Think YT Shorts+Zoom



Learneasy.academy

• Gurgaon, Haryana, India

• Strategic Advisor

  • Jun 2020 - Dec 2020

  Instructor as a Service model for e learning companies and educational institutions around the world Instructor as a Service model for e learning companies and educational institutions around the world



upGrad

• India
• E-Learning Providers
• 700 & Above Employee

• Head of College Business

  • Nov 2018 - Mar 2020

  Founded the team and lead the vision for the billion dollar college business in India. Championed strategic partnerships, both private and government to grow the vertical manifold. Built a high growth engine and product line to take the business to $5M in 2 years of inception. Managed day-to-day delivery across all college programs, ringing in 100% repeat business via an efficient and productive operations team. *FT till December 2019 and an 'advisor consultant' till March 2020 Founded the team and lead the vision for the billion dollar college business in India. Championed strategic partnerships, both private and government to grow the vertical manifold. Built a high growth engine and product line to take the business to $5M in 2 years of inception. Managed day-to-day delivery across all college programs, ringing in 100% repeat business via an efficient and productive operations team. *FT till December 2019 and an 'advisor consultant' till March 2020



AcadView

• India
• E-Learning Providers
• 1 - 100 Employee

• Founder & CEO

  • Nov 2015 - Oct 2018

  EdTech venture empowering fresh graduates to find coveted jobs by upskilling them with in-demand technologies through online live courses and industry projects Acquired by Upgrad in Oct 2018 : https://lnkd.in/gQ2h8HF EdTech venture empowering fresh graduates to find coveted jobs by upskilling them with in-demand technologies through online live courses and industry projects Acquired by Upgrad in Oct 2018 : https://lnkd.in/gQ2h8HF



Google

• United States
• Software Development
• 700 & Above Employee

• Program Management

  • Jan 2013 - Jun 2015

  Program Management consultant for the Google Feedback Engineering team within the Google suite of products.

• Project Manager consultant

  • Jan 2008 - Dec 2012

  Project Management, Product Improvements and Enhancements, Business Partnering, Customer Service, Consultancy, Business Analysis, Analytics •Conceptualized and drove initiative to form a L1 support team in Google Mexico with a goal to improve SLAs and automate support operations in the Business Finance team. •Mediated escalations between business users and Google’s support partners by soliciting feedback on system and product defects and facilitating quick resolutions, receiving… Show more Project Management, Product Improvements and Enhancements, Business Partnering, Customer Service, Consultancy, Business Analysis, Analytics •Conceptualized and drove initiative to form a L1 support team in Google Mexico with a goal to improve SLAs and automate support operations in the Business Finance team. •Mediated escalations between business users and Google’s support partners by soliciting feedback on system and product defects and facilitating quick resolutions, receiving accolades for client management initiatives. •Augmented customer satisfaction by leading initiatives to collect data points, analyze business process improvements and manage offshore resources, generating repeat business worth millions of dollars. •Led an effort to fix compatibility issues of different finance applications with Chrome OS and browser working cross functionally with the Chrome engineering team at Google. •Visualized, presented & modeled ‘Big trouble’ and ‘Walk In Gadgets’ tool in Business Finance Support team to keep track of hours per IBM resource for walk ins and metrics purposes. This helped IBM understand the bandwidth per resource and present metrics to Google for better resource accountability. •Presented KPIs - performance metrics, updates on high impact projects, trends in production issues and recommendations for new ventures to Google’s Directors & Global Process Managers, continually building trust. •Collaborated Bi weekly change management efforts and production support for Oracle Procure to pay financial modules. •Diagnosed and fixed a high impact ‘special character limitation’ defect in client’s invoice management tool (170 systems), resulting in improved security of business users’ passwords and information and improving product integrity. •Led project to create central repository of Google custom objects in Procure to Pay modules, saving 10 man-hours per week in issue resolutions, improving turnaround time by 50% & documenting for future transitions.



IBM Global Business Services

• Senior Consultant

  • Jan 2008 - Dec 2012

  Project Management, Business Partnering, Business Analysis, Consulting Project Management, Business Partnering, Business Analysis, Consulting



WEBAPP++

• Greater Chicago Area

• Founder

  • 2007 - 2008

  Founder of startup that specialized in website development for SMB clients using server side technologies. •Identified market segment that wasn’t being served by existing IT services firms; built and fostered strategic relationships and partnerships with these clients in Chicago region. •Marketed itemized rate card and developed company prioritization process based on deadlines and budgets. •Managed market research, forecasting, budgeting, personnel management, professional… Show more Founder of startup that specialized in website development for SMB clients using server side technologies. •Identified market segment that wasn’t being served by existing IT services firms; built and fostered strategic relationships and partnerships with these clients in Chicago region. •Marketed itemized rate card and developed company prioritization process based on deadlines and budgets. •Managed market research, forecasting, budgeting, personnel management, professional development, and other administrative processes – wearing many hats right from conception to success of startup. •Managed 6 different offshore teams in 4 different locations who were helping with development in India. Show less Founder of startup that specialized in website development for SMB clients using server side technologies. •Identified market segment that wasn’t being served by existing IT services firms; built and fostered strategic relationships and partnerships with these clients in Chicago region. •Marketed itemized rate card and developed company prioritization process based on deadlines and budgets. •Managed market research, forecasting, budgeting, personnel management, professional… Show more Founder of startup that specialized in website development for SMB clients using server side technologies. •Identified market segment that wasn’t being served by existing IT services firms; built and fostered strategic relationships and partnerships with these clients in Chicago region. •Marketed itemized rate card and developed company prioritization process based on deadlines and budgets. •Managed market research, forecasting, budgeting, personnel management, professional development, and other administrative processes – wearing many hats right from conception to success of startup. •Managed 6 different offshore teams in 4 different locations who were helping with development in India. Show less



University of Illinois Chicago

• United States
• Higher Education
• 700 & Above Employee

• MS - MIS

  • 2005 - 2007