Batoul Abu Hawilli

Senior Account Executive at Gulf Insurance Group K.S.C.P
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Contact Information
us****@****om
(386) 825-5501
Location
KW

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Experience

    • Kuwait
    • Insurance
    • 100 - 200 Employee
    • Senior Account Executive
      • Jul 2018 - Present

  • Beets
    • Kuwait
    • Co-Founder
      • Jan 2018 - Present

      Service is an Attitude Service is an Attitude

    • Group Manager
      • Mar 2017 - Dec 2017

    • Kuwait
    • Real Estate
    • 1 - 100 Employee
    • Property Consultant - Freelancer
      • Aug 2016 - Feb 2017

    • Client Relationship Manager, Property Consultant & Head of Resell
      • Sep 2014 - May 2016

      - Responsible of all the day to day operational functions including resell Authorizations, selling & reselling activities. - Perform as a team member in allocating and coordinating the work flow. - Contacting and meeting clients and do all the needful to fulfill their needs and maintain their satisfaction. - Being the point of contact with all HMG Agents concerning the resell service. - Formulating recommendations and provide a proper feedback to management regarding operational policies and procedures. - In collaboration with management, insure the implementation of the sales and action plans. - Handling client complains and assist in taking the proper action for problem solving. - Effectively implement business and operational plan. - Product marketing, selling products and insure successful deals. - Insure a proper after sell service with regards to rents, title deed delivery, clients and follow up with regards to documents and payment collections. - Following up with fellows & assign tasks. - Training fellows and insure proper and recently updated knowledge of the products, policies and procedures - Following up with the legal team with regards to the resell activities (Property Registration status, complete missing and needed documents & follow up with 10% FIRPTA holding tax payment procedure)

    • PR, Media & Marketing Head
      • Sep 2013 - Sep 2014

      - Handle the Marketing of RE/MAX brand name. - Handle the RE/MAX magazine with its contents and publishing. Co-ordinate the content with the publisher and suggest new ways to improve the magazine. - Responsible of All RE/MAX events, Conferences, Seminars, Receptions and Exhibitions. - Source Advertising opportunities and placing advertisements in press – local, regional, national and specialist publications – or on the radio depending on the organization and the campaign. - Manage the production of marketing materials, including leaflets, posters, flyers and newsletters. - Liaise with designers and printers; organize photo shoots; arrange for the effective distribution of marketing materials; maintaining and updating consumer databases. - Conduct marketing research, marketing plans and strategies, managing budgets, evaluating marketing campaigns and monitoring competitor activity.

    • Human Resources Coordinator
      • Jan 2011 - Aug 2011

      A) Recruitment - Collaborate with Administrative Team to Assist the hiring process, advertise open positions; screen applications; Conduct interviews for hiring; Perform Background checks, document thereof. - Maintain files for resumes, Letters of interest and applications. B) Employee Relations - Provide information, guidance and support to individual employees and administrative team about personnel issues. - Receive, ensure proper documentation of and categorize grievances (Employment, Interpersonal, and Business). - Maintain Personnel Files for all employees. - Maintain and update all required forms dealing with Policies concerning Staff communication and Professional expectations. - Work on Employee Handbook. - Ensure Proper Documentation for personnel files. - Update and maintained staff data. C) Standard Operating Procedures - Government Affairs Management – Worked on SMART Personnel System.

Education

  • Lebanese American University
    Bachelor of Science (BS), Business Administration and Management, General
    2006 - 2010

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