Experience

Muang Samui Group

• Hospitality

• Group General Manager (Interim)

  • Feb 2022 - Present

  Joined the very well respected and established "Muang Samui Group", based on the Thai Island of Ko Samui as Interim Group General Manager, overseeing two 5* Beach Front Resorts: The Royal Muang Samui Villas (all Villa concept) located on the pristine Choeng Mon Beach with 79 keys, as well as the Muang Samui Spa Resort (all Suite concept) located on the vibrant Chaweng Beach with 53 keys. Additionally, the Group accounts for 7 free standing F&B outlets, including the largest restaurant on the Island with over 200 covers, Samui Seafood & Grill. Royal Muang Samui Villas: • Beach front 5* resort with 79 luxury villas, partially with private pools, 2 onsite F&B outlets, an award winning man made Cave themed Spa (Cave Rai Ra Spa). Muang Samui Spa Resort: • Beach front 5* resort with 53 luxury suites, partially with private outdoor rooftop jacuzzis, 1 onsite F&B outlet, an award winning Spa (Rai Ra Spa). • Team Responsibilities: Overlooking all Department Heads and a total of 250 employees. • Business Segments: Leisure, MICE. • Business Industries: MICE Agencies, Travel Agents and Online Travel Agents. • Feeder Markets: Domestic, Germany, Scandinavia, China, Israel, USA, UK, France, Cambodia. • Highlights: Successfully reopened both resorts and all free standing F&B outlets post covid. Set up a new Sales & Marketing Department, heavily improved the online reputation (especially on TripAdvisor), hired and trained various key vacant positions, such as Group Executive Chef, Group Director of Sales, Group Marketing Manager, properly prepared both resorts for high season 2022 by ensuring all facilities were up and running after two years of shut down. Show less



Hotel Zur Heidschnucke

• Germany
• Hospitality
• 1 - 100 Employee

• General Manager

  • Aug 2019 - Feb 2022

  • Facilities: 4* Superior with 56 Rooms, 18 Hole Mini Golf Course, 350 sqm Spa & Wellness, 6 meeting Rooms, 3 Restaurants & Bars • Working as General Manager. • Team Responsibilities: Overlooking all Department Heads, overlooking a Luxembourg based GSA. • Business Segments: Leisure, MICE, Golf, Hunting. • Business Industries: MICE Agencies, Corporate Meeting Planners, Tour Operators, OTS’s. • Feeder Markets: Germany, Benelux, Scandinavia. • Highlights: Successfully Set Up a Sales & Marketing Department (1. the Property ever had; increase Q4 2019 Revenue by 17%). Show less



Strandhotel Sylt

• Germany
• 1 - 100 Employee

• General Manager

  • Aug 2018 - Aug 2019

  • Facilities: 5* Beachfront All Suite Hotel, 52 Suites, 1 Spa, 1 Restaurant, 1 Bar. • Worked as General Manager. • Team Responsibilities: Overlooking all Department Heads. • Business Segments: Leisure. • Business Industries: Tour Operators, Wholesalers, Bedbanks, OT’s. • Feeder Markets: Germany, Switzerland, Austria, Denmark. • Highlights: Increased Rooms Revenue YOY by 350 000 €; overlooked The refurbishment of all 52 Suites. • Reason for leaving: Change in property Ownership. New Owner also assuming the role of General Manager. Show less



Pattana Golf Club & Resort

• Hospitality
• 1 - 100 Employee

• General Manager

  • Jan 2018 - Aug 2018

  • Facilities: 222 Rooms (including 38 Villas), 27 Hole Golf Course, extensive Sports facilities (including 3 football pitches and a stadium for 7000 people) the largest Clubhouse in Thailand with 6 Meeting Rooms for up to 200 guests, a Ballroom for up to 800 guests and the F&B Concept Fame with 5 restaurants and bars. • Worked as General Manager. • Team Responsibilities: Overlooking all Department Heads. • Business Segments: Corporate, Leisure, MICE, Golf. • Business Industries: Various. • Feeder Markets: Worldwide. • Highlights: Overlooking various Resort extensions, such as the construction and Pre-Opening of 5 new Restaurant Concepts (one upscale coffee shop, one Italian Restaurant, one Noodle House, one Teppanyaki Restaurant and one Sports Bar which will offer its own brewed Craft Beers. • Reason for leaving: Tragic Family reason Show less



Radisson Blu Plaza Bangkok

• Thailand
• Hospitality
• 1 - 100 Employee

• Hotel Manager

  • Jan 2017 - Dec 2017

  • Facilities: 290 Rooms & Suites, 12 Meeting Rooms (including a ballroom for 400 attendees), 1 Spa with outdoor pool, 6 F&B Outlets (including a Craft Beer Beer Rooftop Bar). • Worked as Hotel Manager. • I was officially number 2 of the Hotel overlooking every department, including all Front -and Back of House Departments. The General Manager left the property shortly after I joined and was not replaced for 3 months. During this time, I was assuming the Leadership of the property including the weekly Owners Meetings (with Owners Representative). • Team Responsibilities: Overlooking all Department Heads. • Business Segments: Corporate, Leisure, MICE. • Business Industries: Various. • Feeder Markets: Worldwide. • Highlights: concluded a soft rooms renovation program of all 290 rooms; Increased the Market Share both in terms of ADR and Volume (STR Results: RevPar % Change YTD August 2017: My Property: 17.2% - Comp Set: 3.7%). • Reason for leaving: I got headhunted and was offered my very first General Manager job, an opportunity I didn’t want to miss. Show less



Centara Grand West Sands Resort & Villas Phuket

• Senior Director of Sales & Marketing

  • Nov 2015 - Jan 2017

  • Facilities: Beachfront, offering 615 Rooms & Suites, 58 Luxury Villas, Splash Jungle (the largest Waterpark on Phuket), 1 Spa, 12 Restaurants & Bars, 5 Meeting Rooms and the largest Ballroom in Phuket, seating up to 1000 Delegates. • Worked as Head of Sales & Marketing, overlooking Revenue Management, both for the Resort and the Waterpark. • Team Responsibilities: Overlooking 42 team members including Sales, Marketing, Revenue Management, Reservations and Public Relations. • Business Segments: Leisure. • Business Industries: Tour Operators, Wholesalers, Bedbanks, OT’s. • Feeder Markets: Golf Region, Germany, Switzerland, UK, USA, Russia, CIS, Australia, China, Japan, South Korea. • Highlights: Increased Rooms Revenue YOY by 3 Million USD; increased the Russian Market from 29,162 RN in 2015 to 75,058 RN in 2016; increased Market Share both in terms of ADR and Volume: STR Results: RevPar % change YTD July 2016: My Property: 41.3% - Comp Set: 9.2%. • Reason for leaving: Property got “De-Branded”. Show less



Jumeirah Group / Jumeirah Hotels & Resorts

• Director of Sales and Marketing

  • Oct 2014 - Nov 2015

  • Facilities: Beachfront (300 meters private beach), 176 Rooms & Suites, 35 Villas, largest water park in the region, 7 restaurants & bars, 1 Spa, Extensive outdoor sports facilities (indoor/ outdoor pool, gym, Tennis, football) • Worked as Head of Sales & Marketing, overlooking Revenue Management. • Team Responsibilities: Overlooking 11 team members including Sales, Marketing, Revenue Management, Reservations and Public Relations. • Business Segments: Corporate, Leisure, MICE. • Business Industries: Mainly Oil & Gas, Government Travel, Tour Operators. • Feeder Markets: Russia, CIS. • Highlights: Exceeded budget by 12%; secured Host Hotel contract for the 1st European Olympic Games in June 2015. • Reason for leaving: One-year contract. Show less



NIYAMA Maldives

• Director of Sales & Marketing

  • Nov 2012 - Sep 2014

  • Facilities: Private Island, 101 Beach -and Overwater luxury Villas. 1 Spa, 10 F&B Outlets (including a spectacular underwater nightclub), 2 Meeting Rooms, numerous water sports facilities (including snorkeling, diving, surfing). • Worked as Head of Sales & Marketing, overlooking Revenue Management. • Team Responsibilities: Overlooking 7 team members including Sales, Marketing, Revenue Management, Reservations and Public Relations. • Business Segments: Leisure. • Business Industries: Tour Operators, Wholesalers, Bedbanks, OT’s. • Feeder Markets: Golf Region, Germany, Switzerland, UK, USA, Russia, CIS, Australia, China, Japan, South Korea. • Highlights: Increased ADR from 350 USD to 450 USD; Increased RGI Rank From 4th to 2nd position. • Reason for leaving: Island life wasn’t suitable for me. Show less



Kempinski Hotels

• Germany
• Hospitality
• 700 & Above Employee

• Executive Director of Revenue & Marketing

  • Aug 2011 - Sep 2012

  • Facilities: Located on Palm Jumeirah, luxury 150 Suites & Penthouses, 16 luxury villas, 1 Spa, 4 Meeting Rooms, 4 F&B outlets. • Worked as Head of Sales & Marketing, overlooking Revenue Management. • Replacing the General Manager during his absence. • This was my third hotel opening. • Team Responsibilities: Overlooking 18 team members including Sales, Marketing, Revenue Management, Reservations and Public Relations. • Business Segments: Leisure. • Business Industries: Tour Operators, Wholesalers, Bedbanks, OT’s. • Feeder Markets: Golf Region, Germany, Switzerland, Austria, UK. • Highlights: ADR of 650 USD, organized the visit of HRH King Abdullah of Saudi Arabia. • Reason for leaving: Family related. Show less



Intercontinental Hotel Almaty

• Kazakhstan
• Hospitality
• 1 - 100 Employee

• Executive Assistant Manager i/c of Sales & Marketing

  • Nov 2009 - Jul 2011

  • Facilities: 279 Rooms & Suites (2 Presidential Suites), 1 Spa with indoor Pool, 8 meeting rooms (including a ballroom for 500 guests), a Club Lounge, 5 Restaurants & Bars. • Worked as EAM overlooking Sales & Marketing. • I was officially number 2 of the Hotel overlooking every department, including all Front -and Back of House Departments. • Team Responsibilities: Overlooking all Department Heads and 22 team members in Sales & Marketing. • Business Segments: Corporate, MICE. • Business Industries: Mainly Oil & Gas, Government Travel and Airlines. • Feeder Markets: Mainly UK, Italy, US, Russia, Netherlands. • Highlights: Managed to secure all 2010 OSCE Meetings (full agenda), which lead to exceeding the annual budget by 9%; I was elected honorary voting committee chief of Miss Kazakhstan election 2010. • Reason for leaving: I got headhunted to join Kempinski in Dubai. Show less



Radisson BLU Tallinn Hotel

• Director of Sales & Marketing

  • Dec 2006 - Nov 2009

  • Facilities: 280 Rooms & Suites, a Club Lounge, 1 Spa, 14 Meeting Rooms, 4 F&B Outlets (including a spectacular Roof Top Restaurant). • Worked as Head of Sales & Marketing, overlooking Revenue Management. • Team Responsibilities: Overlooking 14 team members, including Sales, Marketing, Revenue Management, Reservations, Public Relations and MICE Sales. • Business Segments: Corporate, Leisure, MICE. • Business Industries: Various including strong Government Sales, Tour Operators. • Feeder Markets: Mainly from Scandinavia, Finland, Germany, UK, Russia, USA, Spain, France. • Highlights: Secured the contract (from competitor) with the US Embassy worth 2500 RN annually; despite the addition of 650 new rooms within 12 months over Tallinn, we managed to keep our RevPar Ranking. • Reason for leaving: I got headhunted to join InterContinental in Almaty. Show less



Swissôtel Tallinn, Estonia

• Estonia
• Hospitality
• 1 - 100 Employee

• Director of Revenue & Marketing

  • Dec 2004 - Dec 2006

  • Facilities: 238 Rooms & Suites, a Club Lounge, 1 Spa, 8 Meeting Rooms, 3 F&B Outlets (including a spectacular Roof Top Restaurant). • Worked as Head of Sales & Marketing, overlooking Revenue Management. • Team Responsibilities: Overlooking 18 team members, including Sales, Marketing, Revenue Management, Reservations, Public Relations and MICE Sales. • Business Segments: Corporate, Leisure, MICE. • Business Industries: Various including strong Government Sales, Tour Operators. • Feeder Markets: Mainly from USA, Switzerland, Scandinavia, Finland, UK, Germany, Russia. • Highlights: Secured the contract (from competitor) with the Elcoteq worth 3000 RN annually. • Reason for leaving: Radisson BLU invited me to join their company back. Show less



Radisson Blu Royal Hotel, Brussels and Radisson BLU EU Hotel, Brussels

• Fulfilling various Sales & Marketing positions with both Radisson BLU Hotels in Brussels/ Belgium

  • Dec 2000 - Nov 2004

  • Facilities: 281 Rooms & Suites, a Club Lounge, 1 Spa, 18 Meeting Rooms, 5 F&B Outlets (including a 2 Star Michelin Restaurant). • Started my career with Radisson BLU in Brussels/ Belgium as Sales & Marketing trainee and worked my way up to my first Director of Sales and Department Head assignment as well as my first hotel opening. • Team Responsibilities: Overlooking 5 team members, including Sales, Marketing and MICE Sales. • Business Segments: Corporate, Leisure, MICE. • Business Industries: Various including mainly Government Travel, Tour Operators. • Feeder Markets: Worldwide. • Highlights: Achieved 100% occupancy the first day of operations; I was awarded the Per Axel Brommesson scholarship fund and therefore joined Cornell Universities “Managing People” course. • Reason for leaving: Internal promotion to join Radisson BLU Tallinn/ Estonia. Pre and Post Opening of the Radisson BLU EU Hotel, Brussels Director of Sales Radisson BLU Royal Hotel, Brussels, Belgium Sales Manager, Corporate MICE Responsible for Government Sales and MICE Sales Radisson BLU Royal Hotel, Brussels, Belgium Sales Executive, Corporate MICE Responsible for Government and MICE Sales Radisson BLU Royal Hotel, Brussels, Belgium Sales & Marketing Internship Show less