Bassem Serag
Front Desk Agent at The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
AE
Languages
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English Full professional proficiency
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German Professional working proficiency
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Arabic Native or bilingual proficiency
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Credentials
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Customer Service: Managing Customer Expectations
LinkedInNov, 2021- Oct, 2024 -
Customer Service: Serving Customers Through Chat and Text
LinkedInNov, 2021- Oct, 2024 -
Dealing with Difficult People in Your Office
LinkedInOct, 2021- Oct, 2024 -
Stop Stressing and Keep Moving Forward
LinkedInOct, 2021- Oct, 2024 -
Building Self-Confidence
LinkedInSep, 2020- Oct, 2024 -
Creating Great First Impressions
LinkedInSep, 2020- Oct, 2024 -
Customer Service: Call Control Strategies
LinkedInSep, 2020- Oct, 2024 -
Embracing Unexpected Change
LinkedInSep, 2020- Oct, 2024 -
Gmail Quick Tips
LinkedInSep, 2020- Oct, 2024 -
How to Rock an Interview
LinkedInSep, 2020- Oct, 2024 -
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInSep, 2020- Oct, 2024 -
Learn Emotional Intelligence, the Key Determiner of Success
LinkedInSep, 2020- Oct, 2024 -
Learning Personal Branding
LinkedInSep, 2020- Oct, 2024 -
Using Emotions to Leverage and Accelerate Change: A Guide for Leaders
LinkedInSep, 2020- Oct, 2024 -
Writing Formal Business Letters and Emails
LinkedInSep, 2020- Oct, 2024
Experience
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The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Front Desk Agent
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Nov 2021 - Present
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Westin Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Front Desk Receptionist
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Aug 2019 - Sep 2020
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Azur Hospitality
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Egypt
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Sep 2018 - Aug 2019
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Education
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Faculty of Tourism and Hotels,Alexandria University
Bachelor’s Degree, Tourist Guiding
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