Basma Abd El-Fatah

Training Coordinator at Leaders Training Center
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • ICDL
    -

Experience

    • Education Management
    • 1 - 100 Employee
    • Training Coordinator
      • Jan 2016 - Jul 2016

      • Map out training plans, design and develop training programs (outsourced or in-house). • Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes etc.). • Market available training opportunities to employees and provide necessary information. • Use accepted education principles and track new training methods and techniques. • Prepare educational aids and materials. • Assess instructional effectiveness and summaries evaluation reports determining the impact of training on employee skills and how it affects KPIs. • Maintain updated curriculum database and training records. • Manage and maintain in-house training facilities and equipment. Show less

    • Office Manager
      • May 2012 - Aug 2013

      • I was doing as office manager to the VP of the company. • Preparing Daily Reports • Coordinate with the follow up team to generate daily report about the production lines. • Follow up with the branches • Responsible for organizing all of the administrative activities that facilitate the smooth running of an office. • managing filing systems • carrying out staff appraisals, managing performance and disciplining staff • writing reports for senior management and delivering presentations • developing and implementing new administrative systems, such as record management Show less

    • Secretary General -Office Manger
      • Jan 2009 - Apr 2012

      • I was doing as a secretary to the VP assist of the company. • using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases; • devising and maintaining office systems • managing and maintaining budgets, as well as invoicing • liaising with staff in other departments and with external contacts • ordering and maintaining stationery and equipment; • sorting and distributing incoming post and organizing and sending outgoing post • organizing and storing paperwork, documents and computer-based information • recruiting, training and supervising junior staff and delegating work as required • manipulating statistical data • arranging in-house and external events Show less

Education

  • Zagazig University
    Bachelor of Commerce (B.Com.), Accounting
    2007 -

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