Experience

Innovation Group South Africa

• South Africa
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Telesales Representative

  • Aug 2017 - Present

  Position involved selling short term insurance products like warranties, Service plans as well as GAP cover for vehicles financed by standard bank ABSA and Nedbank. Position involved selling short term insurance products like warranties, Service plans as well as GAP cover for vehicles financed by standard bank ABSA and Nedbank.



First National Bank

• Johannesburg Area, South Africa

• Telesales Representative

  • Aug 2016 - Aug 2017

  This position was a full time telesales position offering FNB Connect products and other banking products . This position was a full time telesales position offering FNB Connect products and other banking products .



British Gas

• United Kingdom
• Utilities
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - Aug 2016

  The position at British gas was broad/general assistance for customers but i mostly it involved troubleshooting meters with clients , dispatching engineers to clients residents, complaints handling , refund processing, talking the client through emergency gas protocol, retaining and selling products under British gas The position at British gas was broad/general assistance for customers but i mostly it involved troubleshooting meters with clients , dispatching engineers to clients residents, complaints handling , refund processing, talking the client through emergency gas protocol, retaining and selling products under British gas



First National Bank

• United States
• Banking
• 500 - 600 Employee

• Customer Service Representative

  • Jul 2012 - Aug 2013

  Daily Duties included assisting customers with general navigation and trouble shooting the customers with their Telephone banking, cellphone banking and E wallet errors, also remotely assisting on request from the system and promoting new products the bank offered. Daily Duties included assisting customers with general navigation and trouble shooting the customers with their Telephone banking, cellphone banking and E wallet errors, also remotely assisting on request from the system and promoting new products the bank offered.