Basil A.

Business Operations Analyst at Go Nimbly
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Contact Information
Location
San Francisco Bay Area
Languages
  • Arabic Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Project Execution: Running the Project
    Google
    Feb, 2023
    - Sep, 2024
  • SQL Bootcamp
    Udemy
    Jan, 2022
    - Sep, 2024
  • QuickBooks Certification
    Udemy
    Nov, 2021
    - Sep, 2024
  • Foundations of Project Management
    Google
  • Project Planning: Putting It All Together
    Google
  • Agile Project Management
    Google
  • Capstone: Applying Project Management in the Real World
    Google
  • Excel: VLOOKUP and XLOOKUP for Beginners
    LinkedIn
  • Google Project Management | Specialization
    Google
  • Human Resources: Payroll
    LinkedIn
  • PowerPoint Quick Tips
    LinkedIn
  • Project Initiation: Starting a Successful Project
    Google

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Operations Analyst
      • Apr 2021 - Present

      • Managed accounts payable utilizing accounting software such as QuickBooks to resolve and debug invoice difficulties. • Researched and delivered technical solutions for office technology such as desktops, laptop computers, printers, and other devices. • Maintained renewal opportunities in Salesforce, serving as a source of information regarding important upcoming renewal dates. • Determined the quality criteria to include in contracts, developed relevant measurements, and… Show more • Managed accounts payable utilizing accounting software such as QuickBooks to resolve and debug invoice difficulties. • Researched and delivered technical solutions for office technology such as desktops, laptop computers, printers, and other devices. • Maintained renewal opportunities in Salesforce, serving as a source of information regarding important upcoming renewal dates. • Determined the quality criteria to include in contracts, developed relevant measurements, and devised methods to guarantee that quality requirements are met throughout the contract's life cycle/redlining client contracts. • Organized and directed priority user betas, launches, and worldwide rollouts in collaboration with product marketing, user operations, account management, and product training teams.

    • Operations
      • Jan 2020 - Apr 2021

      Finance: Monthly Client Invoicing. Identify opportunities and take initiative to streamline and improve existing processes Be asked to work on multiple projects, with varied needs. Data accuracy and reporting, representing Sales with Finance. Assist managers in trend reporting over time. Manage and monitor day-to-day Finance operations, including but not limited to, financial reporting and accounting records(Quickbooks) Record and track all paid, unmatched expenses, and… Show more Finance: Monthly Client Invoicing. Identify opportunities and take initiative to streamline and improve existing processes Be asked to work on multiple projects, with varied needs. Data accuracy and reporting, representing Sales with Finance. Assist managers in trend reporting over time. Manage and monitor day-to-day Finance operations, including but not limited to, financial reporting and accounting records(Quickbooks) Record and track all paid, unmatched expenses, and accrued AP balances Maintain all AP reports and spreadsheets. Contract Management: Review, redlining, and negotiation of broad range of transactional contracts including procurement and sale of services, technology, data, content and products. Draft and negotiate a wide range of contracts including services, consulting, marketing, licensing, non-disclosure, data privacy, and other commercial and technology related agreements. Understand the Company and products in order to identify risks, develop solutions, mitigation and negotiation strategies. Input completed contracts into the contract management system and capture key terms. Understand and work within client specific processes and negotiation strategies. IT: Perform day-to-day operations providing internal IT support to users throughout the company. Identify and deliver technical solutions that support office automation technologies (desktops and laptop computers, Smartphones and Tablets, printers and other peripherals. Collaborate with peers and external technical service providers People Operations: Employee onboarding/offboarding support and coordination. Supporting the broader company in educating employees on company policies. Being a vital source of information, answering any questions employees may have. Tracking PTO requests and inputting into a system. Support activities such as subscription invoicing and employee reimbursements (Expensify). Interviewing to help find the right talent.

    • United States
    • Automotive
    • Business Operations
      • Jun 2015 - Present

      • Managed customer interactions, budgeting for component purchases, and the organization's monthly payroll. • Collaborated with 15 colleagues to manage client repair timeframes so that service delivery is prompt and efficient. • Maintained proper accounting records of parts and packages for repair projects to meet monthly targets. • Developed and implemented new training methods and guidelines for a seamless onboarding process for prospective employees. • Managed customer interactions, budgeting for component purchases, and the organization's monthly payroll. • Collaborated with 15 colleagues to manage client repair timeframes so that service delivery is prompt and efficient. • Maintained proper accounting records of parts and packages for repair projects to meet monthly targets. • Developed and implemented new training methods and guidelines for a seamless onboarding process for prospective employees.

    • Autonomous Vehicle Operator
      • Mar 2019 - Jan 2020

      • Performed software and hardware troubleshooting on autonomous vehicles to detect and resolve various issues. • Presented and reported test data utilization status for hardware and software teams, displaying great presentation skills. • Designed and implemented UX feedback with AI behavior, as well as GUI interfaces with Robotic Software. • Documented daily debriefings of events and behaviors from the robot's perspective, including what it saw and how it performed, as well as… Show more • Performed software and hardware troubleshooting on autonomous vehicles to detect and resolve various issues. • Presented and reported test data utilization status for hardware and software teams, displaying great presentation skills. • Designed and implemented UX feedback with AI behavior, as well as GUI interfaces with Robotic Software. • Documented daily debriefings of events and behaviors from the robot's perspective, including what it saw and how it performed, as well as providing expert advice on how to improve the software's reactions. Show less • Performed software and hardware troubleshooting on autonomous vehicles to detect and resolve various issues. • Presented and reported test data utilization status for hardware and software teams, displaying great presentation skills. • Designed and implemented UX feedback with AI behavior, as well as GUI interfaces with Robotic Software. • Documented daily debriefings of events and behaviors from the robot's perspective, including what it saw and how it performed, as well as… Show more • Performed software and hardware troubleshooting on autonomous vehicles to detect and resolve various issues. • Presented and reported test data utilization status for hardware and software teams, displaying great presentation skills. • Designed and implemented UX feedback with AI behavior, as well as GUI interfaces with Robotic Software. • Documented daily debriefings of events and behaviors from the robot's perspective, including what it saw and how it performed, as well as providing expert advice on how to improve the software's reactions. Show less

Education

  • San Francisco State University
    Bachelor's degree, Criminal Justice/Law

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