Experience

RAMCO (UAE Hub)

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Feb 2022 - Present

  • Setting goals and developing plans for business and revenue growth. • Researching, planning, and implementing new target market initiatives. • Researching prospective accounts in target markets. • Pursuing leads and moving them through the sales cycle. • Sales and Lead Generation: Creating and implementing strategies to generate leads and close deals, including identifying and contacting potential clients, presenting proposals, and negotiating contracts. • Building and maintaining relationships with clients, stakeholders, and partners to faster long-term business growth and increase revenue. • Product Development: Collaborating with product development teams to identify new product opportunities and improve existing products based on customer needs and feedback. • Develop good business relation with Vendors along Distributors and setting strategy plans for generating revenues. Show less



ICC Group

• Lebanon
• Information Technology & Services
• 100 - 200 Employee

• Senior Account Manager

  • May 2013 - Feb 2022

  • Responsibilities: • Be the primary point of contact and build long-term relationships with customers. • Help customers through email, phone, and in person meetings. • Develop a trusted advisor relationship with key accounts, customer and Executives. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate clearly the progress of monthly/quarterly initiatives to internal executives/managers • Forecast and track key account metrics. • Planning Pipelines and KPI’s. • Responsible for keeping current clients satisfied and delivering exceptional client service. • Responsible for working with the Sales team and head of units to onboard and integrate new clients. • Develop existing client relationships . • Pitching new businesses through current strong connections • Liaise between the customer and internal teams to insure a smooth process. • Managing accounts that varies between SMB to Enterprise. • Update job knowledge by participating in seminars and technical training's. • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests. • Exploring opportunities to add value to job accomplishments. Show less



RAYZcom

• Lebanon
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Sales Executive

  • Apr 2010 - Apr 2013

  • Attend meetings with IT managers and recommend effective solutions • Leading Sales Team • Managing Projects • Creating new Prospects and Opportunities • Discuss information and Infrastructure Security Solutions • Market Researches. • Targeting Corporates locally and abroad • Assigning Marketing strategies • Following up with clients • Building long term relations with clients • Assessing BOQ’s, Editing terms and conditions of payments. • Managing and Preparing Quotations • Following up delivery of goods. • Negotiating and Closing deals • Reporting directly to CEO Show less