Director Of Operations

• Mar 2015 - Present

Licensed Real Estate Agent

• Apr 2017 - May 2018

Real Estate Agent Real Estate Agent

Operations Director

• Nov 2014 - Oct 2015

Provided site leadership for a third party logistics (3PL) operation. To achieve operational excellence that supported business growth and promoted continuous improvement initiatives. Delivered increased revenues, operational cost savings, exceptional customer service and greater efficiencies throughout the operation. Provided site leadership for a third party logistics (3PL) operation. To achieve operational excellence that supported business growth and promoted continuous improvement initiatives. Delivered increased revenues, operational cost savings, exceptional customer service and greater efficiencies throughout the operation.

Operations Director

• Nov 2010 - Mar 2014

Managed $30M and 130K sq. ft. B2B and B2C fulfillment center. Total annual spend of $3.5M. Direct management of all Inbound, Outbound, Inventory and Transportation activities. Accountable for full cost center along with safety and security accountability. Responsibilities included, annual operating budget, and cost containment goals, process design and improvement utilizing Lean techniques. Managed $30M and 130K sq. ft. B2B and B2C fulfillment center. Total annual spend of $3.5M. Direct management of all Inbound, Outbound, Inventory and Transportation activities. Accountable for full cost center along with safety and security accountability. Responsibilities included, annual operating budget, and cost containment goals, process design and improvement utilizing Lean techniques.

Delivery Services Manager

• Dec 2006 - Nov 2010

Managed delivery operations of 500K+ packages annually associated with $30M+ in sales covering business to business (B2B), business to customer, retail support and reverse logistics. The delivery network included OfficeMax fleet, local small parcel and national small parcel carriers covering Arizona with additional network support throughout the country.

Warehouse Manager

• Oct 2003 - Dec 2006

Directed all daily activities in the areas of receiving, inventory control, returns, order selection (bulk and broken case), sorting and loading within a 315K sq. ft. facility. Direct reports included 1 Inbound Manager, 1 Outbound Manager, 4 supervisors and 10 Leads. Indirect reports included 150+ associates performing all warehouse activities.

Project Manager - Internal Audit Department

• Apr 2000 - Oct 2003

Ensured Boise Office Solution’s (BOS) success through assessing and improving the effectiveness of key processes, controls, risk identification and corporate governance. Ensured Boise Office Solution’s (BOS) success through assessing and improving the effectiveness of key processes, controls, risk identification and corporate governance.

District Sales Manager

• Jan 1998 - Apr 2000

Managed the profitability of 11 secondary-market franchise Sears Dealer Stores. Served as a corporate liaison to franchise owners/operators and supported their sales, merchandising, marketing and operational efforts. Managed operations with comprehensive experience in budgeting, merchandising, customer service, purchasing and inventory control. Forecasted outcomes developing and implementing effective training, sales and merchandising strategies. Improved merchandising at all levels: Store appearance, floor layout, departmental displays, etc. Show less

District Sales and Service Manager

• Jan 1991 - Jan 1998

Developed business plans with franchise owners, focusing on financial success and creating strategic approaches to increase profitability. Assisted in dealership development and profitability related to service operations through analysis of statistical data. Monitored warranty expense by planning and completing warranty reviews of service operations and implementing corrective action when necessary. Developed business plans with franchise owners, focusing on financial success and creating strategic approaches to increase profitability. Assisted in dealership development and profitability related to service operations through analysis of statistical data. Monitored warranty expense by planning and completing warranty reviews of service operations and implementing corrective action when necessary.