Basel Hamadeh

Customer Experience Manager at Userpilot
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Contact Information
us****@****om
(386) 825-5501
Location
Amman, Jordan, JO
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency
  • German Elementary proficiency

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Bio

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Credentials

  • ITIL Foundation Level
    AXELOS Global Best Practice
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Experience Manager
      • Apr 2022 - Present

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Quality Assurance
      • Oct 2020 - Mar 2022

    • Outsourcing and Offshoring Consulting
    • 300 - 400 Employee
    • Operations Team Leader
      • Apr 2018 - Oct 2020

    • Customer Experience Expert
      • Apr 2017 - Mar 2018

    • United States
    • Restaurants
    • 700 & Above Employee
    • Dispatcher
      • Oct 2013 - Oct 2015

    • Sales & Coordinator
      • Jun 2008 - Sep 2012

Education

  • The Open University
    Bachelor of Arts - BA, English Language and Literature, General
    2013 - 2017
  • Arab Open University
    Bachelor's degree, English Language and Literature
    2013 - 2017
  • Ahmad Touqan School
    General Certificate of Secondary Education, Scientific Branch
    2012 - 2013

Community

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