Baruch Benatar

Technical Writer at Hysolate
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Contact Information
Location
Israel, IL
Languages
  • English Native or bilingual proficiency
  • Hebrew Professional working proficiency

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5.0

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Jeffrey Aftel

Baruch is an excellent technical writer. When I look to hire a technical writer I want someone who can provide added value to the end user. The writer needs to be able to learn the product well enough to provide information that the user either could not find out on their own, or could do so only with a lot of investigation. Baruch’s writing consistently contained this type of information. When I would review Baruch’s writing, I always came away with the strong feeling that he really understood the inner workings of the product and was sharing interesting and meaningful information with me. LoadRunner is a relatively technical product and Baruch had no trouble learning it, as well as managing the section of the documentation that deals with the different communication protocols that LoadRunner supports. Baruch also went beyond just documenting his assigned features and made recommendations as to how a major section of the user guide could be reorganized to better present the information. Baruch regularly made suggestions for changes to the UI design of his assigned features, which were welcomed by the dev teams. I consistently received positive feedback from the stakeholders with whom Baruch worked.

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Experience

    • Israel
    • Software Development
    • 1 - 100 Employee
    • Technical Writer
      • Jan 2018 - Present

      Production and maintenance of documentation for Hysolate’s cyber security solutions. Development of the company's online Documentation Center. Hysolate is a Team 8 company. Production and maintenance of documentation for Hysolate’s cyber security solutions. Development of the company's online Documentation Center. Hysolate is a Team 8 company.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Technical Writer
      • May 2017 - Dec 2017

      Documenting various components of ECOMP, AT&T’s platform for network virtualization — using software for developing network infrastructure. Documenting various components of ECOMP, AT&T’s platform for network virtualization — using software for developing network infrastructure.

    • India
    • IT Services and IT Consulting
    • Senior Technical Writer
      • Aug 2011 - Dec 2016

      Updating of existing user guides, installation manuals, and tutorials for LoadRunner, using primarily Flare. Development of new documentation set for Network Virtualization. Updating of existing user guides, installation manuals, and tutorials for LoadRunner, using primarily Flare. Development of new documentation set for Network Virtualization.

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Senior Technical Writer
      • Sep 2005 - Nov 2008

      Product analysis tasks including design and documentation of new features, resolution of deficiencies in existing functionality, and updating of existing user guides. Managed the design of all UI elements. Product analysis tasks including design and documentation of new features, resolution of deficiencies in existing functionality, and updating of existing user guides. Managed the design of all UI elements.

    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Senior Technical Writer
      • Apr 1999 - Aug 2005

      Established the company documentation department. Responsible for the set of eight user guides, written using Framemaker. Developed interactive on-line help systems in Acrobat. Produced marketing material and presentations. Supervised text and graphics of the CliniFlow user interface. Guided the overall design and workflow of CliniFlow, and was responsible for all UI designs. Established the company documentation department. Responsible for the set of eight user guides, written using Framemaker. Developed interactive on-line help systems in Acrobat. Produced marketing material and presentations. Supervised text and graphics of the CliniFlow user interface. Guided the overall design and workflow of CliniFlow, and was responsible for all UI designs.

    • Software Development
    • 1 - 100 Employee
    • Technical Writer
      • Aug 1995 - Mar 1999

      Wrote user guides using Framemaker and developed on-line help systems using RoboHelp, WebWorks Publisher, and Acrobat. Wrote user guides using Framemaker and developed on-line help systems using RoboHelp, WebWorks Publisher, and Acrobat.

Education

  • University of the Witwatersrand
    M.Sc. Industrial Engineering, Industrial Engineering
    1990 - 1993
  • University of the Witwatersrand
    B.Sc Mechanical Engineering, Mechanical Engineering
    1985 - 1988

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