Experience

Reality Games

• Poland
• Entertainment Providers
• 1 - 100 Employee

• Community Manager

  • May 2021 - Present

  - Management of the social media campaigns including day to day activities thru posting, writing editorial, promotions with unique, fun engaging content- Management of the new product and content releases with the online community,- Management of the online community with associates over 20000 people; resolving their issues, extinguishing crises,- Coordinating projects with Marketing, Developer, Graphics, and Growth Teams,- Developing communication strategy for various social media channels,- Analyzing statistics and reporting the results of activities,- Taking care of the brand image.

• Customer Support

  • Feb 2021 - May 2021

  - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem,- Preparing product or service reports by collecting and analyzing customer information,- Identify and assess customers' needs to achieve satisfaction,- Usage of MySQL database, to provide Customers with necessary information.



AGH UST Student Council

• Poland
• Non-profit Organizations
• 1 - 100 Employee

• Członek komisji

  • Nov 2020 - Present

  Coordinating AGH Gempionship project:- contacting participants, - creating databases of potential partners, - strategic planning,- leading the group which associates more than 10 people. Coordinating AGH Gempionship project:- contacting participants, - creating databases of potential partners, - strategic planning,- leading the group which associates more than 10 people.