Experience

KETTLE HOME LIMITED

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Stock Controller

  • Sep 2021 - Present

  · Uploading and allocating orders to the systems, checking and printing for warehouse to pick · Replenishing for when items are missing or blocked – finding the correct stock · Pallet investigation – cycle count (Number pallets and not products) · Checking locations for stock · Ensure the stock in the warehouse is in the correct location · Receiving containers · Taking items for QC check – requested from sales · Creating KPI reports for the… Show more · Uploading and allocating orders to the systems, checking and printing for warehouse to pick · Replenishing for when items are missing or blocked – finding the correct stock · Pallet investigation – cycle count (Number pallets and not products) · Checking locations for stock · Ensure the stock in the warehouse is in the correct location · Receiving containers · Taking items for QC check – requested from sales · Creating KPI reports for the Supervisor · Outbound auditing of customer orders Show less · Uploading and allocating orders to the systems, checking and printing for warehouse to pick · Replenishing for when items are missing or blocked – finding the correct stock · Pallet investigation – cycle count (Number pallets and not products) · Checking locations for stock · Ensure the stock in the warehouse is in the correct location · Receiving containers · Taking items for QC check – requested from sales · Creating KPI reports for the… Show more · Uploading and allocating orders to the systems, checking and printing for warehouse to pick · Replenishing for when items are missing or blocked – finding the correct stock · Pallet investigation – cycle count (Number pallets and not products) · Checking locations for stock · Ensure the stock in the warehouse is in the correct location · Receiving containers · Taking items for QC check – requested from sales · Creating KPI reports for the Supervisor · Outbound auditing of customer orders Show less



Menzies Distribution

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• StepUp Stock & Admin Supervisor

  • Mar 2019 - Sep 2021

  - Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard: Plans layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored. - Advises employees on care and preservation of items received, stored, and shipped, methods and use of equipment in handling, storing… Show more - Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard: Plans layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored. - Advises employees on care and preservation of items received, stored, and shipped, methods and use of equipment in handling, storing, maintaining, and shipping stock, and related problems. - Studies records and recommends remedial actions for reported non-usable, slow-moving, and excess stock. - Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels. - Schedules work for special and periodic inventories. - Traces history of items to determine reasons for discrepancies between inventory and stock-control records and recommends remedial actions to resolve discrepancies. - Supervise and coordinate activities of workers engaged in handling of warehouse of retail store and be known as Head of Stock.

• Admin & Stock Control

  • Mar 2018 - Feb 2019

  ·Working within the transport management team ·Liaising with drivers ·Processing department paperwork and data entry ·Maintenance and management of WMS ·Stock report issues ·Creating an effective working environment building a diverse, well- balanced team ·Work closely with the site, customer and supplier stock teams, warehouse and related departments, ensuring clarity and consistency in all we do ·Accurate recording ·Daily/weekly/monthly stock takes ·Adherence to… Show more ·Working within the transport management team ·Liaising with drivers ·Processing department paperwork and data entry ·Maintenance and management of WMS ·Stock report issues ·Creating an effective working environment building a diverse, well- balanced team ·Work closely with the site, customer and supplier stock teams, warehouse and related departments, ensuring clarity and consistency in all we do ·Accurate recording ·Daily/weekly/monthly stock takes ·Adherence to customer stock and control procedures ·Wastage reporting ·Checking the checker ·Maintain a safe working environment which complies with all aspects of the company H&S policies ·Operation of MHE ·HACCP awareness ·BRC awareness ·Perpetual inventory ·Pallet control ·Strong system control, ensuring adjustments are fully understood and reported ·Ensure efficient flow of stock throughout the site ·Dealing with customer and supplier stock enquiries ·Ensuring accurate records and complete information capture. ·Maintain and expand relationships with existing suppliers. ·Planning and conducting perpetual inventory counts and stock takes ·Ensuring that staff deal with all stock queries quickly and efficiently ·Preparing and submitting various reports



Advanced Supply Chain Group Ltd

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Contract Team Leader

  • Dec 2017 - Jan 2018

  • Dealing with customer queries by phone and e-mails. • Managing the staff effectively within the dept. with particular emphasis on performance to target. • Effectively planing/managing workload of team and ensuring that work is delegated to team efficiently. • Reporting effectively on performance to WIP to Supervisor as directed. • Ensuring that all job issues are corrected in a timely fashion prior to moving to despatch. • Ensuring processes are adhered to minimising… Show more • Dealing with customer queries by phone and e-mails. • Managing the staff effectively within the dept. with particular emphasis on performance to target. • Effectively planing/managing workload of team and ensuring that work is delegated to team efficiently. • Reporting effectively on performance to WIP to Supervisor as directed. • Ensuring that all job issues are corrected in a timely fashion prior to moving to despatch. • Ensuring processes are adhered to minimising count issues and promoting accuracy within the department. • Managing the set up process and its accuracy to maximise productivity and throughput to despatch. • Undertaking staff training and development as required, including new starters. • Managing staff performance effectively with support from your Supervisor. • Identifying where the job is different to the job sheet or a job is particularly unproductive to targets and highlight to your Supervisor to maximise costing opportunities. • Ensuring acceptable quality standards are adhered to at all times. • Ensuring the correct equipment is allocated to staff prior to job commencement. • Ensuring all jobs are signed off as completed accurately and in full in accordance with the job sheet. • Ensuring good housekeeping / health and safety procedures are adhered to at all times Show less • Dealing with customer queries by phone and e-mails. • Managing the staff effectively within the dept. with particular emphasis on performance to target. • Effectively planing/managing workload of team and ensuring that work is delegated to team efficiently. • Reporting effectively on performance to WIP to Supervisor as directed. • Ensuring that all job issues are corrected in a timely fashion prior to moving to despatch. • Ensuring processes are adhered to minimising… Show more • Dealing with customer queries by phone and e-mails. • Managing the staff effectively within the dept. with particular emphasis on performance to target. • Effectively planing/managing workload of team and ensuring that work is delegated to team efficiently. • Reporting effectively on performance to WIP to Supervisor as directed. • Ensuring that all job issues are corrected in a timely fashion prior to moving to despatch. • Ensuring processes are adhered to minimising count issues and promoting accuracy within the department. • Managing the set up process and its accuracy to maximise productivity and throughput to despatch. • Undertaking staff training and development as required, including new starters. • Managing staff performance effectively with support from your Supervisor. • Identifying where the job is different to the job sheet or a job is particularly unproductive to targets and highlight to your Supervisor to maximise costing opportunities. • Ensuring acceptable quality standards are adhered to at all times. • Ensuring the correct equipment is allocated to staff prior to job commencement. • Ensuring all jobs are signed off as completed accurately and in full in accordance with the job sheet. • Ensuring good housekeeping / health and safety procedures are adhered to at all times Show less



DSV - Global Transport and Logistics

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Planner & Customer Returns Admin

  • Oct 2016 - Dec 2017

  As Planner: - Dealing with customer queries by phone and e-mails. - Planning operation task in most cost efficient way on day to day basics for 100+ customers with different orders requirements, always focused on exceeding their expectations. - Preparing a plan for order flow in accordance with internal customer service with a focus to meet expected ship day. - Responsible for improving pick process path set up in order to improve KPI and general peers… Show more As Planner: - Dealing with customer queries by phone and e-mails. - Planning operation task in most cost efficient way on day to day basics for 100+ customers with different orders requirements, always focused on exceeding their expectations. - Preparing a plan for order flow in accordance with internal customer service with a focus to meet expected ship day. - Responsible for improving pick process path set up in order to improve KPI and general peers satisfaction. - Administering stock migration between two warehouses in order to accomplish orders(Peterborough – Raunds) - Preparing productivity reports for on sites Managers. - Resolving and supporting a Key User with system issues once arrived. - Support smooth site relocation. As Returns Admin: - Verifying all items returned to the warehouse, taking the appropriate action with each - Liaising with customers and dealing effectively with any queries/complaints - Liaising and communication with the Customer Service team on returned stock lines - Coordinating with other teams to ensure excellent levels of customer service are provided at all times and that all returns are processed in a timely manner - Raising manual invoices for trade customers in relation to shortages or overages - Ensuring all returns information is kept up to date and relevant via pending log Show less As Planner: - Dealing with customer queries by phone and e-mails. - Planning operation task in most cost efficient way on day to day basics for 100+ customers with different orders requirements, always focused on exceeding their expectations. - Preparing a plan for order flow in accordance with internal customer service with a focus to meet expected ship day. - Responsible for improving pick process path set up in order to improve KPI and general peers… Show more As Planner: - Dealing with customer queries by phone and e-mails. - Planning operation task in most cost efficient way on day to day basics for 100+ customers with different orders requirements, always focused on exceeding their expectations. - Preparing a plan for order flow in accordance with internal customer service with a focus to meet expected ship day. - Responsible for improving pick process path set up in order to improve KPI and general peers satisfaction. - Administering stock migration between two warehouses in order to accomplish orders(Peterborough – Raunds) - Preparing productivity reports for on sites Managers. - Resolving and supporting a Key User with system issues once arrived. - Support smooth site relocation. As Returns Admin: - Verifying all items returned to the warehouse, taking the appropriate action with each - Liaising with customers and dealing effectively with any queries/complaints - Liaising and communication with the Customer Service team on returned stock lines - Coordinating with other teams to ensure excellent levels of customer service are provided at all times and that all returns are processed in a timely manner - Raising manual invoices for trade customers in relation to shortages or overages - Ensuring all returns information is kept up to date and relevant via pending log Show less



Primark Stores Limited

• India
• 1 - 100 Employee

• Super User / Migration and Goods In Admin

  • May 2016 - Oct 2016

  - Creating and preparing JDA and Vocal Point Profiles; - Training and familiarizing all of hired workers and team managers with the Heavey's system; - Instructing how to use available equipment in the warehouse ; - cooperating with the IT's Team and Team Managers; - Creating own training's plan; - Supporting the deployment and testing of site equipment, floor based label printers/RF devices etc. to ensure all equipment works as required; - Ensuring available equipment is used… Show more - Creating and preparing JDA and Vocal Point Profiles; - Training and familiarizing all of hired workers and team managers with the Heavey's system; - Instructing how to use available equipment in the warehouse ; - cooperating with the IT's Team and Team Managers; - Creating own training's plan; - Supporting the deployment and testing of site equipment, floor based label printers/RF devices etc. to ensure all equipment works as required; - Ensuring available equipment is used within the remit of the warehouse operating procedures; - Working with Project/Implementation team initially to develop understanding of end to end site processes; - Preparing training materials and SOP's for other super users; - Ensuring everybody keeps the H&S rules and procedures; - The migration admin role was consisting of the closure of the old site and the transfer of stock to the new site, communicating between sites, uploading of stock files into the new WMS system (Red Prairie), stock audits and managing the tipping and put away of stock into the new site, leading migration team during an absence of the migration team manager. Show less - Creating and preparing JDA and Vocal Point Profiles; - Training and familiarizing all of hired workers and team managers with the Heavey's system; - Instructing how to use available equipment in the warehouse ; - cooperating with the IT's Team and Team Managers; - Creating own training's plan; - Supporting the deployment and testing of site equipment, floor based label printers/RF devices etc. to ensure all equipment works as required; - Ensuring available equipment is used… Show more - Creating and preparing JDA and Vocal Point Profiles; - Training and familiarizing all of hired workers and team managers with the Heavey's system; - Instructing how to use available equipment in the warehouse ; - cooperating with the IT's Team and Team Managers; - Creating own training's plan; - Supporting the deployment and testing of site equipment, floor based label printers/RF devices etc. to ensure all equipment works as required; - Ensuring available equipment is used within the remit of the warehouse operating procedures; - Working with Project/Implementation team initially to develop understanding of end to end site processes; - Preparing training materials and SOP's for other super users; - Ensuring everybody keeps the H&S rules and procedures; - The migration admin role was consisting of the closure of the old site and the transfer of stock to the new site, communicating between sites, uploading of stock files into the new WMS system (Red Prairie), stock audits and managing the tipping and put away of stock into the new site, leading migration team during an absence of the migration team manager. Show less



XPO Logistics, Inc.

• United States
• Transportation, Logistics and Storage
• 1 - 100 Employee

• Inventory Admin

  • Jun 2015 - May 2016

  - Having a full understanding of the Red Prairie software; - Ensuring all stock is counted and recorded accurately; - Ensuring all pallets and cartons are labelled correctly (minimum requirement is item number/quantity/title); - Assisting the Stock Control Manager with stock accuracy queries; - Assisting the Goods In Administrator with stock discrepancies; - Keeping reports and systems up to date and accurate on a daily basis; - Ensuring Red Prairie system is up to date… Show more - Having a full understanding of the Red Prairie software; - Ensuring all stock is counted and recorded accurately; - Ensuring all pallets and cartons are labelled correctly (minimum requirement is item number/quantity/title); - Assisting the Stock Control Manager with stock accuracy queries; - Assisting the Goods In Administrator with stock discrepancies; - Keeping reports and systems up to date and accurate on a daily basis; - Ensuring Red Prairie system is up to date following PI stock counts; - Ensuring all high value and theft sensitive merchandise is stored and handled appropriately; - Supporting Stock Control staff with any stock accuracy related queries; - Resolving all stock accuracy queries within 24 hours; - Resolving the item investigations with 24 hours.

• Warehouse Operative

  • Oct 2013 - Jun 2015

  - Co-operating with 'ZARA', the one of the biggest clothing companies in the world; - Double-checking incoming goods in terms of quality and quantity; - Verifying that the physical condition of the goods adopted corresponds to the specifications issued by the supplier; - Ensuring stored stocks of appropriate conditions which guarantee the maintenance of their quality; - Placing any kind of goods and materials in the right place; - Notifying the supervisor of any symptoms… Show more - Co-operating with 'ZARA', the one of the biggest clothing companies in the world; - Double-checking incoming goods in terms of quality and quantity; - Verifying that the physical condition of the goods adopted corresponds to the specifications issued by the supplier; - Ensuring stored stocks of appropriate conditions which guarantee the maintenance of their quality; - Placing any kind of goods and materials in the right place; - Notifying the supervisor of any symptoms indicating the beginnings of decay or corrosion of stored goods; - Preparing & packing the orders keeping the eyes on details and packing procedures; - Shipping the orders to the customers.



BCM, Gardening

• Gardener/Co-ordinator

  • Feb 2012 - Sep 2013

  - Maintenance of green areas; - Mowing the lawn; - Pruning trees and shrubs; - Planting ; watering ; fertilizing; importing the new seedlings; - Exporting plants to the UE countries; - Loading and uploading the trucks, forklift driving and diggers; - Training new workers; co-ordinating polish workers (20 people); - Observance the Health & Safety procedures; - Keeping the eyes of : deadlines orders, good quality sending plants; - Speaking with the truck drivers;… Show more - Maintenance of green areas; - Mowing the lawn; - Pruning trees and shrubs; - Planting ; watering ; fertilizing; importing the new seedlings; - Exporting plants to the UE countries; - Loading and uploading the trucks, forklift driving and diggers; - Training new workers; co-ordinating polish workers (20 people); - Observance the Health & Safety procedures; - Keeping the eyes of : deadlines orders, good quality sending plants; - Speaking with the truck drivers; checking the attendance list; preparing handovers for the boss; - Being the translator for polish employees. Show less - Maintenance of green areas; - Mowing the lawn; - Pruning trees and shrubs; - Planting ; watering ; fertilizing; importing the new seedlings; - Exporting plants to the UE countries; - Loading and uploading the trucks, forklift driving and diggers; - Training new workers; co-ordinating polish workers (20 people); - Observance the Health & Safety procedures; - Keeping the eyes of : deadlines orders, good quality sending plants; - Speaking with the truck drivers;… Show more - Maintenance of green areas; - Mowing the lawn; - Pruning trees and shrubs; - Planting ; watering ; fertilizing; importing the new seedlings; - Exporting plants to the UE countries; - Loading and uploading the trucks, forklift driving and diggers; - Training new workers; co-ordinating polish workers (20 people); - Observance the Health & Safety procedures; - Keeping the eyes of : deadlines orders, good quality sending plants; - Speaking with the truck drivers; checking the attendance list; preparing handovers for the boss; - Being the translator for polish employees. Show less



CYFROWY POLSAT

• Poland
• Telecommunications
• 400 - 500 Employee

• Customer Service

  • Oct 2011 - Feb 2012

  Professional telephone customer service (feedback 90%); sale and negotiation customer offers (effectiveness more than 80%); the collection of debs (effectiveness more than 85%); technical support. Professional telephone customer service (feedback 90%); sale and negotiation customer offers (effectiveness more than 80%); the collection of debs (effectiveness more than 85%); technical support.



Drabik/K.E. Inter Garden

• Gardener

  • Jul 2008 - Sep 2008

  Maintenance of green areas; mowing the lawn; pruning trees and shrubs; planting ; watering ; fertilizing; importing the new seedlings; exporting plants to the UE countries; loading and uploading the trucks, forklift driving and diggers. Maintenance of green areas; mowing the lawn; pruning trees and shrubs; planting ; watering ; fertilizing; importing the new seedlings; exporting plants to the UE countries; loading and uploading the trucks, forklift driving and diggers.