Bart Van Hoeck

Technical Lead at Customer Link
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Contact Information
us****@****om
(386) 825-5501
Location
Brussels Metropolitan Area, BE
Skills

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Credentials

  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Oct, 2021
    - Sep, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    May, 2021
    - Sep, 2024
  • Salesforce Certified Platform App Buillder
    Salesforce
    Jul, 2017
    - Sep, 2024
  • Salesforce Certified Platform Developer I
    Salesforce
    May, 2017
    - Sep, 2024
  • Salesforce Certified Administrator
    Salesforce
    Apr, 2017
    - Sep, 2024

Experience

  • Customer Link
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Technical Lead
      • Jan 2022 - Present

    • Salesforce Developer
      • Apr 2021 - Present

  • PwC Belgium
    • Belgium
    • Accounting
    • 700 & Above Employee
    • Developer - Technology Consulting
      • Jul 2019 - Apr 2021
  • ABSI
    • Philippines
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Salesforce Developer
      • Feb 2017 - Jul 2019
  • Econocom
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Project Engineer
      • Aug 2015 - Feb 2017

      - Determine project specifications by studying product design, customer requirements, and performance standards- Maintaining project schedule by monitoring project progress, coordinating activities, resolving problems- Explaining technical information to board management - Resource management

    • IT Network Engineer
      • Aug 2011 - Aug 2015

      - Maintaining the Cisco network for a 2000 people site- Maintaining the telephony network on site (VOIP, PBX)- Novell server/Sharepoint configuration

    • IT 2nd Line Support
      • Aug 2009 - Aug 2011

      - Receive, log, prioritise, allocate and resolve Service Desk calls from internal customers- Resolve all calls escalated from 1st line teams- Fixing computer / network issues for a 2000 people site- Communication between customer and technical teams

Education

  • Cvo TSM Mechelen
    Computer Programming
    2011 - 2016
  • Cisco
    Cisco Certified Network Associate, Cisco Network
    2011 - 2011

Community

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