Experience

Flemings Hotels
• Germany
• Hospitality
• 1 - 100 Employee
• Head of Hotel Operations, Guest Satisfaction & Performance Management

  • Jan 2023 - Present

CinemaxX Entertainment GmbH & Co. KG
• Germany
• Entertainment Providers
• 1 - 100 Employee
• Area Manager South Germany

  • Jan 2021 - Dec 2022


Cycas Hospitality

• Netherlands
• Hospitality
• 100 - 200 Employee

• Regional General Manager Germany

  • Jan 2020 - Jan 2021

• Hotel General Manager

  • Nov 2017 - Jan 2021

• Area General Manager

  • Dec 2018 - Jan 2020

• Area General Manager

  • Dec 2018 - Jan 2020


Moxy Amsterdam - Residence Inn Amsterdam
• General Manager

  • Mar 2018 - Jan 2020


Element Hotels

• Indonesia
• Hospitality
• 1 - 100 Employee

• General Manager

  • Aug 2016 - Nov 2017

  The Element Amsterdam is THE long stay hotel of choice in the south of Amsterdam. A unique product with fantastic service levels and a real personal touch. I Have achieved great results to date. Through leadership, coaching and a proactive attitude have gathered a great team around me. My drive is always to drive revenue and create revenue streams where there were none before. My eye is constantly on my team and the GOP the hotel achieves. The Element Amsterdam is THE long stay hotel of choice in the south of Amsterdam. A unique product with fantastic service levels and a real personal touch. I Have achieved great results to date. Through leadership, coaching and a proactive attitude have gathered a great team around me. My drive is always to drive revenue and create revenue streams where there were none before. My eye is constantly on my team and the GOP the hotel achieves.



glh Hotels

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Value Centre General Manager

  • Jun 2014 - Jun 2016

  Key Achievements: Created a new outlet through effective space optimisation. Converted 11 non-revenue producing car parking spaces into an F&B outlet that produced £350k of revenue and converted to £173k profit. This years forecast is to achieve £450k and a profit of £250k through an improved owner operator model Secured Capital investment into fundametal upgrade projects worth £3.3m and have overseen the implementation of the projects. This included re-roofing and refurbishment of… Show more Key Achievements: Created a new outlet through effective space optimisation. Converted 11 non-revenue producing car parking spaces into an F&B outlet that produced £350k of revenue and converted to £173k profit. This years forecast is to achieve £450k and a profit of £250k through an improved owner operator model Secured Capital investment into fundametal upgrade projects worth £3.3m and have overseen the implementation of the projects. This included re-roofing and refurbishment of all 1200 windows in the property. Achieved a record breaking year in both revenue and profit for the financial year 2015. £37m in revenue and £17m in profit. Strategy •To create the value centre budget, aligned and communicated across the property; and review rolling forecast weekly to ensure cost-control measures are met and an optional market mix is in place. Sales •To work with the property team to define the market opportunity, actively implement and execute a strategic sales plan to achieve maximum coverage of the territory; active participation in creating and retaining highly profitable customer relationships. Revenue •To analyse market segment and channel trends; room night and total revenue; conduct compliance checks on inventory and rate availability across all distribution channels to ensure strategies are safeguarded by DVCGM. Marketing •To develop eCommerce and targeted marketing strategies, PR and social media activities to maximise profitability Property & Ops •To conduct property audits, covering front of house, maintenance, housekeeping and other relevant departments; maintaining optimum levels of repair and renewal and driving profitable capital improvement projects to upgrade quality standards and value •To manage day-to-day hotel operations; including defining the food & beverage and meetings & events offer, and other revenue generating areas of the property, in coordination with the property team Show less Key Achievements: Created a new outlet through effective space optimisation. Converted 11 non-revenue producing car parking spaces into an F&B outlet that produced £350k of revenue and converted to £173k profit. This years forecast is to achieve £450k and a profit of £250k through an improved owner operator model Secured Capital investment into fundametal upgrade projects worth £3.3m and have overseen the implementation of the projects. This included re-roofing and refurbishment of… Show more Key Achievements: Created a new outlet through effective space optimisation. Converted 11 non-revenue producing car parking spaces into an F&B outlet that produced £350k of revenue and converted to £173k profit. This years forecast is to achieve £450k and a profit of £250k through an improved owner operator model Secured Capital investment into fundametal upgrade projects worth £3.3m and have overseen the implementation of the projects. This included re-roofing and refurbishment of all 1200 windows in the property. Achieved a record breaking year in both revenue and profit for the financial year 2015. £37m in revenue and £17m in profit. Strategy •To create the value centre budget, aligned and communicated across the property; and review rolling forecast weekly to ensure cost-control measures are met and an optional market mix is in place. Sales •To work with the property team to define the market opportunity, actively implement and execute a strategic sales plan to achieve maximum coverage of the territory; active participation in creating and retaining highly profitable customer relationships. Revenue •To analyse market segment and channel trends; room night and total revenue; conduct compliance checks on inventory and rate availability across all distribution channels to ensure strategies are safeguarded by DVCGM. Marketing •To develop eCommerce and targeted marketing strategies, PR and social media activities to maximise profitability Property & Ops •To conduct property audits, covering front of house, maintenance, housekeeping and other relevant departments; maintaining optimum levels of repair and renewal and driving profitable capital improvement projects to upgrade quality standards and value •To manage day-to-day hotel operations; including defining the food & beverage and meetings & events offer, and other revenue generating areas of the property, in coordination with the property team Show less



Principal Hayley Hotels and Conference Venues

• Hotel Manager

  • May 2013 - Jun 2014

  Hotel Russell is an iconic establishment nestled in the heart of the city. It offers 373 Rooms right next to Russel square. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London’s most exclusive addresses, Hotel Russell is the perfect base for business or pleasure. The Tempus bar and Restaurant give you the chance to unwind after a meeting or indulge during your weekend away. With 19 air conditioned meeting rooms you can rest assured that your… Show more Hotel Russell is an iconic establishment nestled in the heart of the city. It offers 373 Rooms right next to Russel square. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London’s most exclusive addresses, Hotel Russell is the perfect base for business or pleasure. The Tempus bar and Restaurant give you the chance to unwind after a meeting or indulge during your weekend away. With 19 air conditioned meeting rooms you can rest assured that your business requirements will be met with ease. Show less Hotel Russell is an iconic establishment nestled in the heart of the city. It offers 373 Rooms right next to Russel square. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London’s most exclusive addresses, Hotel Russell is the perfect base for business or pleasure. The Tempus bar and Restaurant give you the chance to unwind after a meeting or indulge during your weekend away. With 19 air conditioned meeting rooms you can rest assured that your… Show more Hotel Russell is an iconic establishment nestled in the heart of the city. It offers 373 Rooms right next to Russel square. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London’s most exclusive addresses, Hotel Russell is the perfect base for business or pleasure. The Tempus bar and Restaurant give you the chance to unwind after a meeting or indulge during your weekend away. With 19 air conditioned meeting rooms you can rest assured that your business requirements will be met with ease. Show less



WESTMINSTER PARK PLAZA

• United Kingdom
• Hospitality
• 1 - 100 Employee

• M&E Operations Manager

  • Apr 2012 - May 2013

  Park Plaza Westminster Bridge London Hotel is situated in London's South Bank, within walking distance of the city's most iconic attractions including Big Ben and the Houses of Parliament. Our hotel's location near the London Eye, the London Aquarium and the National Theatre makes Park Plaza the perfect accommodation for tourists and business guests. Our contemporary, design-led Westminster Bridge hotel features spacious guest rooms, including 65 Suites and Penthouses and over 500 Studio… Show more Park Plaza Westminster Bridge London Hotel is situated in London's South Bank, within walking distance of the city's most iconic attractions including Big Ben and the Houses of Parliament. Our hotel's location near the London Eye, the London Aquarium and the National Theatre makes Park Plaza the perfect accommodation for tourists and business guests. Our contemporary, design-led Westminster Bridge hotel features spacious guest rooms, including 65 Suites and Penthouses and over 500 Studio Rooms. Providing the most extensive and newest meetings and events space near Waterloo in London, this premier hotel offers 31 flexible function room, including the 1,200 square-metre pillar-free Westminster Ballroom, split over dedicated conference floors with separate lift and staircase access. Residential conferences are well catered for with large room blocks available, group check-in desks and on-site coach parking. I was responsible for all operational aspects of the Meetings and events department. Payroll and beverage cost over 2012 were achieved. Show less Park Plaza Westminster Bridge London Hotel is situated in London's South Bank, within walking distance of the city's most iconic attractions including Big Ben and the Houses of Parliament. Our hotel's location near the London Eye, the London Aquarium and the National Theatre makes Park Plaza the perfect accommodation for tourists and business guests. Our contemporary, design-led Westminster Bridge hotel features spacious guest rooms, including 65 Suites and Penthouses and over 500 Studio… Show more Park Plaza Westminster Bridge London Hotel is situated in London's South Bank, within walking distance of the city's most iconic attractions including Big Ben and the Houses of Parliament. Our hotel's location near the London Eye, the London Aquarium and the National Theatre makes Park Plaza the perfect accommodation for tourists and business guests. Our contemporary, design-led Westminster Bridge hotel features spacious guest rooms, including 65 Suites and Penthouses and over 500 Studio Rooms. Providing the most extensive and newest meetings and events space near Waterloo in London, this premier hotel offers 31 flexible function room, including the 1,200 square-metre pillar-free Westminster Ballroom, split over dedicated conference floors with separate lift and staircase access. Residential conferences are well catered for with large room blocks available, group check-in desks and on-site coach parking. I was responsible for all operational aspects of the Meetings and events department. Payroll and beverage cost over 2012 were achieved. Show less



Radisson Blu Hotel, Frankfurt

• Germany
• Hospitality
• 1 - 100 Employee

• Meetings and Events operation Manager

  • Jul 2010 - May 2012

  The Radisson Blu Hotel, Frankfurt has conference space of 1,000 square metres and award-winning, certified meetings services. Whether planning a large Frankfurt conference or a small family gathering, guests can relax knowing the right venue, the right package and the right professional ensure that every detail is a success. Underlining this hotel’s premier meetings services, the Radisson Blu Hotel, Frankfurt is recognized by the German Business Travel Association as a "Certified… Show more The Radisson Blu Hotel, Frankfurt has conference space of 1,000 square metres and award-winning, certified meetings services. Whether planning a large Frankfurt conference or a small family gathering, guests can relax knowing the right venue, the right package and the right professional ensure that every detail is a success. Underlining this hotel’s premier meetings services, the Radisson Blu Hotel, Frankfurt is recognized by the German Business Travel Association as a "Certified Business Hotel" and a "Certified Conference Hotel." As a member of Meeting Professionals International (MPI), the hotel team is in constant contact with the event industry, learning new ways to customise each event to client standards. Floor-to-ceiling windows are a premier feature of the hotel’s conference rooms and ballroom. Abundant natural light, state-of-the-art equipment and fresh air conditioning create a pleasant working atmosphere. Key features: •9 meeting rooms spanning over 1000 m² •High-speed, wireless Internet access included •Air conditioning •Audiovisual equipment available •Natural daylight •Nespresso® coffee machines In this role, I was responsible for all operational aspects of the Meetings and Events department. The beverage cost and payroll cost were achieved during my time as operations manager Show less The Radisson Blu Hotel, Frankfurt has conference space of 1,000 square metres and award-winning, certified meetings services. Whether planning a large Frankfurt conference or a small family gathering, guests can relax knowing the right venue, the right package and the right professional ensure that every detail is a success. Underlining this hotel’s premier meetings services, the Radisson Blu Hotel, Frankfurt is recognized by the German Business Travel Association as a "Certified… Show more The Radisson Blu Hotel, Frankfurt has conference space of 1,000 square metres and award-winning, certified meetings services. Whether planning a large Frankfurt conference or a small family gathering, guests can relax knowing the right venue, the right package and the right professional ensure that every detail is a success. Underlining this hotel’s premier meetings services, the Radisson Blu Hotel, Frankfurt is recognized by the German Business Travel Association as a "Certified Business Hotel" and a "Certified Conference Hotel." As a member of Meeting Professionals International (MPI), the hotel team is in constant contact with the event industry, learning new ways to customise each event to client standards. Floor-to-ceiling windows are a premier feature of the hotel’s conference rooms and ballroom. Abundant natural light, state-of-the-art equipment and fresh air conditioning create a pleasant working atmosphere. Key features: •9 meeting rooms spanning over 1000 m² •High-speed, wireless Internet access included •Air conditioning •Audiovisual equipment available •Natural daylight •Nespresso® coffee machines In this role, I was responsible for all operational aspects of the Meetings and Events department. The beverage cost and payroll cost were achieved during my time as operations manager Show less



Mövenpick Hotel

• Germany
• Business Consulting and Services

• Restaurant Manager

  • Jan 2010 - Jul 2010

  A 220 room hotel located just 10 minutes away from the Frankfurter Messe. It has a 145 seat restaurant and a bar that can seat 60. The hotel has a very loyal group of regular guests and is popular with conference organizers. In summer, the beautiful Terrace can accommodate another 70 people. Key responsibilities; The day to day running of the Restaurant and Bar. Forecasting revenue for Bar and restaurant Managing the payroll Maintaining the beverage cost Training… Show more A 220 room hotel located just 10 minutes away from the Frankfurter Messe. It has a 145 seat restaurant and a bar that can seat 60. The hotel has a very loyal group of regular guests and is popular with conference organizers. In summer, the beautiful Terrace can accommodate another 70 people. Key responsibilities; The day to day running of the Restaurant and Bar. Forecasting revenue for Bar and restaurant Managing the payroll Maintaining the beverage cost Training of employees and trainees Show less A 220 room hotel located just 10 minutes away from the Frankfurter Messe. It has a 145 seat restaurant and a bar that can seat 60. The hotel has a very loyal group of regular guests and is popular with conference organizers. In summer, the beautiful Terrace can accommodate another 70 people. Key responsibilities; The day to day running of the Restaurant and Bar. Forecasting revenue for Bar and restaurant Managing the payroll Maintaining the beverage cost Training… Show more A 220 room hotel located just 10 minutes away from the Frankfurter Messe. It has a 145 seat restaurant and a bar that can seat 60. The hotel has a very loyal group of regular guests and is popular with conference organizers. In summer, the beautiful Terrace can accommodate another 70 people. Key responsibilities; The day to day running of the Restaurant and Bar. Forecasting revenue for Bar and restaurant Managing the payroll Maintaining the beverage cost Training of employees and trainees Show less



Millennium Gloucester Hotel and Conference centre

• Operations Manager

  • Jan 2007 - Dec 2009

  suites, budget of 6 million GBP in Meetings and events was achieved last year. My team consists of 5 assistants / head waiters and 2 Audio Visual Technicians. I Report into the Hotel Manager. The general team consists of approximately 60 people throughout the year. I maintained the wage cost and beverage cost. Improved communication within departments and between the different departments. I am in charge of introducing a quick response system into the boardrooms that cut guest… Show more suites, budget of 6 million GBP in Meetings and events was achieved last year. My team consists of 5 assistants / head waiters and 2 Audio Visual Technicians. I Report into the Hotel Manager. The general team consists of approximately 60 people throughout the year. I maintained the wage cost and beverage cost. Improved communication within departments and between the different departments. I am in charge of introducing a quick response system into the boardrooms that cut guest complaints completely. In charge of the maintenance issues with regards to asset management. Assisted in raising the product to the next level by improved guest relations, upgrade of operational equipment and the correct human resources in the right places. In charge of daily operations and allocation of staff Ensuring the housekeeping standards within the complex are maintained to ensure guest satisfaction Other achievements in this role; In January 2009 I was selected to do Executive shifts every four weeks. This entails that you are the final responsible person on the premises. You support the Duty Manager in the running of the hotel i.e. F&B, book outs, guest complaints, staffing levels etc. It also entails making executive decisions if issues need to be handled by senior management on the spot. From January 2009 onwards my team and I have taken several outlets into our care to maximize productivity and cross exposure in the F&B departments. This means that I was partially responsible for the day to day operation in Olives restaurant and Bar and SW7 Restaurant. This has given me the opportunity to learn more about F&B management. In February 2009 I was selected to join the Millennium and Copthorne Wine Committee. The committee consists of 10 members and is in charge of selecting and maintaining an up to date wine list for the entire group. The CEO and COO are in this Committee as well as several senior managers from other properties. Show less suites, budget of 6 million GBP in Meetings and events was achieved last year. My team consists of 5 assistants / head waiters and 2 Audio Visual Technicians. I Report into the Hotel Manager. The general team consists of approximately 60 people throughout the year. I maintained the wage cost and beverage cost. Improved communication within departments and between the different departments. I am in charge of introducing a quick response system into the boardrooms that cut guest… Show more suites, budget of 6 million GBP in Meetings and events was achieved last year. My team consists of 5 assistants / head waiters and 2 Audio Visual Technicians. I Report into the Hotel Manager. The general team consists of approximately 60 people throughout the year. I maintained the wage cost and beverage cost. Improved communication within departments and between the different departments. I am in charge of introducing a quick response system into the boardrooms that cut guest complaints completely. In charge of the maintenance issues with regards to asset management. Assisted in raising the product to the next level by improved guest relations, upgrade of operational equipment and the correct human resources in the right places. In charge of daily operations and allocation of staff Ensuring the housekeeping standards within the complex are maintained to ensure guest satisfaction Other achievements in this role; In January 2009 I was selected to do Executive shifts every four weeks. This entails that you are the final responsible person on the premises. You support the Duty Manager in the running of the hotel i.e. F&B, book outs, guest complaints, staffing levels etc. It also entails making executive decisions if issues need to be handled by senior management on the spot. From January 2009 onwards my team and I have taken several outlets into our care to maximize productivity and cross exposure in the F&B departments. This means that I was partially responsible for the day to day operation in Olives restaurant and Bar and SW7 Restaurant. This has given me the opportunity to learn more about F&B management. In February 2009 I was selected to join the Millennium and Copthorne Wine Committee. The committee consists of 10 members and is in charge of selecting and maintaining an up to date wine list for the entire group. The CEO and COO are in this Committee as well as several senior managers from other properties. Show less



Kingsway Hall, London

• C & B Operations Manager

  • May 2006 - Dec 2006

  This hotel is a 72% AA rating 4 star hotel with 1 rosette in the Harlequin Restaurant. The hotel consists of 170 bedrooms. The hotel is situated in Covent Garden and therefore has good leisure opportunities. It also boasts conference rooms for up to 150 people theatre style. Was in charge of a team of 12, reporting directly to GM and/or Operations manager. Responsible for guest satisfaction and daily operations in the Conference and Banqueting department. Contact for all… Show more This hotel is a 72% AA rating 4 star hotel with 1 rosette in the Harlequin Restaurant. The hotel consists of 170 bedrooms. The hotel is situated in Covent Garden and therefore has good leisure opportunities. It also boasts conference rooms for up to 150 people theatre style. Was in charge of a team of 12, reporting directly to GM and/or Operations manager. Responsible for guest satisfaction and daily operations in the Conference and Banqueting department. Contact for all operational issues regarding new enquiries In charge of beverage cost control and maintenance of all operational equipment Improved the level of communication within the department completely Improved employee satisfaction Responsible for beverage cost Real team player, never afraid of a new challenge Always ready to go the extra mile Other achievements in this role; I was selected to do duty manager shifts in this property, which made me the final responsible person in the hotel. I learned about booking people out and entering reservations. In this role I took over parts of F&B facilities in order to cover people leaving. This meant that Harlequin restaurant, room service and the bar were my responsibility for over 2 months. This gave me more insight into Show less This hotel is a 72% AA rating 4 star hotel with 1 rosette in the Harlequin Restaurant. The hotel consists of 170 bedrooms. The hotel is situated in Covent Garden and therefore has good leisure opportunities. It also boasts conference rooms for up to 150 people theatre style. Was in charge of a team of 12, reporting directly to GM and/or Operations manager. Responsible for guest satisfaction and daily operations in the Conference and Banqueting department. Contact for all… Show more This hotel is a 72% AA rating 4 star hotel with 1 rosette in the Harlequin Restaurant. The hotel consists of 170 bedrooms. The hotel is situated in Covent Garden and therefore has good leisure opportunities. It also boasts conference rooms for up to 150 people theatre style. Was in charge of a team of 12, reporting directly to GM and/or Operations manager. Responsible for guest satisfaction and daily operations in the Conference and Banqueting department. Contact for all operational issues regarding new enquiries In charge of beverage cost control and maintenance of all operational equipment Improved the level of communication within the department completely Improved employee satisfaction Responsible for beverage cost Real team player, never afraid of a new challenge Always ready to go the extra mile Other achievements in this role; I was selected to do duty manager shifts in this property, which made me the final responsible person in the hotel. I learned about booking people out and entering reservations. In this role I took over parts of F&B facilities in order to cover people leaving. This meant that Harlequin restaurant, room service and the bar were my responsibility for over 2 months. This gave me more insight into Show less



Cafe Royal by Le Meridien

• Assistant Operations Manager

  • Aug 2005 - May 2006

  The Cafe Royal, London The Cafe Royal is located next to Piccadilly Circus and is one of Europe's most versatile and unique venues with 20 elegant and historic function suites. Established in 1865 and carefully restored over the recent years, The Cafe Royal has been able to maintain its tradition of quality and style with a highly dedicated team of staff. I was responsible for the staffing of all functions in this prestigious banqueting venue. Responsible for all the rotas… Show more The Cafe Royal, London The Cafe Royal is located next to Piccadilly Circus and is one of Europe's most versatile and unique venues with 20 elegant and historic function suites. Established in 1865 and carefully restored over the recent years, The Cafe Royal has been able to maintain its tradition of quality and style with a highly dedicated team of staff. I was responsible for the staffing of all functions in this prestigious banqueting venue. Responsible for all the rotas, subsequently I was responsible for the payroll. I also organized several basic serving skills training sessions in order to teach the staff the standards of service required in a five star property. Employee of the quarter in The Cafe Royal by Le Meridien for the period August-October Future leader of the year award for the Cafe Royal by Le Meridien. Award received in January 2006 Show less The Cafe Royal, London The Cafe Royal is located next to Piccadilly Circus and is one of Europe's most versatile and unique venues with 20 elegant and historic function suites. Established in 1865 and carefully restored over the recent years, The Cafe Royal has been able to maintain its tradition of quality and style with a highly dedicated team of staff. I was responsible for the staffing of all functions in this prestigious banqueting venue. Responsible for all the rotas… Show more The Cafe Royal, London The Cafe Royal is located next to Piccadilly Circus and is one of Europe's most versatile and unique venues with 20 elegant and historic function suites. Established in 1865 and carefully restored over the recent years, The Cafe Royal has been able to maintain its tradition of quality and style with a highly dedicated team of staff. I was responsible for the staffing of all functions in this prestigious banqueting venue. Responsible for all the rotas, subsequently I was responsible for the payroll. I also organized several basic serving skills training sessions in order to teach the staff the standards of service required in a five star property. Employee of the quarter in The Cafe Royal by Le Meridien for the period August-October Future leader of the year award for the Cafe Royal by Le Meridien. Award received in January 2006 Show less



Meridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Le Meridien Hotels

  • Jan 2003 - May 2006

  During this period I have worked for Le Meridien in different properties; Please see the description of the individual roles below. During this period I have worked for Le Meridien in different properties; Please see the description of the individual roles below.



Meridien vienna

• Austria
• Hospitality
• 1 - 100 Employee

• Praktikant

  • 2005 - 2006

  I helped set up the standards for the F&B outlets. I did extensive research for the pricing strategy of our F&B outlets. I also ran the coffee shop in the Meridien Vienna for the duration of my internship. The company would have been happy to keep me in Vienna, however, I had to finish my studies and go back home. I helped set up the standards for the F&B outlets. I did extensive research for the pricing strategy of our F&B outlets. I also ran the coffee shop in the Meridien Vienna for the duration of my internship. The company would have been happy to keep me in Vienna, however, I had to finish my studies and go back home.



The Hague

• Professional Training and Coaching
• 1 - 100 Employee

• Restaurant Supervisor Waiter and Bartender

  • Jan 2003 - Jun 2005

  Five star property worked until the start of my internship in August 2003 and then again when I returned from Vienna until the hotel closed its doors for renovation in June 2005; college Five star property worked until the start of my internship in August 2003 and then again when I returned from Vienna until the hotel closed its doors for renovation in June 2005; college



during college

• United States
• Book and Periodical Publishing

• Bartender, Waiter and Assistant Floor Manager

  • Jan 2001 - Oct 2002

  "Dudok Den Haag", The Hague Worked in this venue during the opening and grew in my role as bartender to become a supervisor and later assistant floor manager. The role left me in charge of a team of approximately 20 staff at any one time. It is a Restaurant and café with banqueting possibilities up to 100. "Dudok Den Haag", The Hague Worked in this venue during the opening and grew in my role as bartender to become a supervisor and later assistant floor manager. The role left me in charge of a team of approximately 20 staff at any one time. It is a Restaurant and café with banqueting possibilities up to 100.



Protocolbureau

• Netherlands
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Partner

  • 1999 - 2002

• Senior Partner

  • 1999 - 2002



GUANAHANI hotel

• France
• Hospitality
• 1 - 100 Employee

• Second internship

  • Sep 2000 - Dec 2000

  . This is a four star property (Leading Hotels of the World). I was a Food and Beverage trainee in the Gourmet Restaurant, Brasserie Indigo and Room service; I was part of the pre-opening team of Le Meridien Vienna. I was responsible for part of the F&B pricing, coordinating the distribution of the operational equipment and setting up the standards for the F&B outlets, together with my direct superiors. The last two months I worked as an F&B supervisor (august 2003until January 2004) . This is a four star property (Leading Hotels of the World). I was a Food and Beverage trainee in the Gourmet Restaurant, Brasserie Indigo and Room service; I was part of the pre-opening team of Le Meridien Vienna. I was responsible for part of the F&B pricing, coordinating the distribution of the operational equipment and setting up the standards for the F&B outlets, together with my direct superiors. The last two months I worked as an F&B supervisor (august 2003until January 2004)



Ober Job Agency

• Waiter

  • Sep 1999 - Jan 2000

  "Ober Horeca uitzendbureau" in The Hague. Several temporary waiter jobs in various venues throughout the The Hague area. "Het Protocolbureau" in The Hague I received extra education in hospitality, protocol, Royal protocol en etiquette. I worked during top-level meetings, Royal events and conferences as a protocol officer. Helped organize the world water forum, hosted by HRH Prince Willem Alexander of the Netherlands "Ober Horeca uitzendbureau" in The Hague. Several temporary waiter jobs in various venues throughout the The Hague area. "Het Protocolbureau" in The Hague I received extra education in hospitality, protocol, Royal protocol en etiquette. I worked during top-level meetings, Royal events and conferences as a protocol officer. Helped organize the world water forum, hosted by HRH Prince Willem Alexander of the Netherlands