Experience

Montrose Regional Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Technical Support Analyst II

  • 2016 - Present

  Provided dedicated IT support to 1,000+ employees across the healthcare continuum, by managing applications, configurations, capabilities, functionality, and end user equipment. Reputation for advancing hospital efficiency, recommending feedback and upgrades, reducing costs, and implementing training and guidance to end users. Instrumental in troubleshooting and resolving issues with enterprise systems, printers and copiers, Windows, system administration, network, phone systems, and desktop hardware. Continually optimize the user experience, pinpointing productivity improvements, escalating trouble tickets, minimizing down time, and providing a secure, effective, and integrated patient care delivery system. Show less



Ross Reels

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Sales Manager

  • 2014 - 2022

  Directed and managed all aspects of brand strategy and representation, sales lifecycle development, market expansion, business prospecting, and supply chain logistics for a distributor of fly fishing products. Played an integral role in elevating cross-functional teams, executing marketing plans and campaigns, analyzing industry trends, tracking competitors, forecasting budgets and sales, and enhancing relationships across all levels of the organization. Led a team of 30 employees with six direct reports, driving quality control, production and capacity planning, performance, goals and timelines, and best practices. Turned around declining sales, by maintaining cost effectiveness, revamping warehousing operations and inventory control, reducing manufacturing lead times, building rapport, penetrating new markets, and maximizing value to the customer. Solidified sales and partnerships with 200 dealers, positioning products with retailers and consumers across the globe. Revitalized business, by relying on NetSuite to augment and manage increases in dealer sales and customer engagement. Consistently generated a 40% increase in revenue YoY. Show less



The Delaware River Club

• General Manager

  • 2011 - 2014

  Spearheaded business development activities, by managing a team of 20, performing human resource functions, booking reservations, driving merchandising and sales growth for a full-service fly shop and resort lodge. Instituted strategies to achieve top-dollar sales, understanding the marketplace, coaching and mentoring sales team, and supporting seasonal and long-range business objectives. Met operational goals, monitoring budgets and expenses, and ensuring the highest level of hospitality, serviceability, and satisfaction. Excelled at capturing 25% increase in sales YoY. Show less



Tailwaters Fly Fishing Co.

• United States
• 1 - 100 Employee

• Manager

  • 2008 - 2011

  Key contributor to achieving successful start-up business operations in an upscale, high-end market, by evaluating profit margins, setting competitive prices, maintaining appropriate levels of inventory and stock, and leveraging value-added sales techniques to grow business. Promptly responded to inquiries, gaining consumer insight, enabling and empowering team, and meeting deadlines. Known for introducing technology advancements to propel business forward including, point-of-sale system and website development. Doubled book of business, ranking top five in the country out of hundreds of competitors. Show less