Experience

Euro-Com International B.V.

• Netherlands
• Translation and Localization
• 1 - 100 Employee

• Project Manager

  • Jun 2014 - Present

  Starting up new translation projects and managing ongoing ones. Managing contacts with customers, instructing translators and working with modern software used in translation industry. Part of the job is to keep knowledge of software up to date, by regularly following trainings.

• Team Leader

  • Jan 2017 - Jan 2022

  Supervising a team of Project Managers. Training and coaching team members, improve cooperation within the team, improve work flows and continually finding ways to improve customer service and work efficiency. Representing the team to management and to customers.

• ISO Coordinator

  • Jun 2016 - Jan 2022

  Making sure all documentation is in place and up to date for the yearly ISO audits, coordinating the process and delegating tasks to employees. Follow seminars and trainings, to keep up to date on the developments and the latest ISO requirements.

• Communications Coordinator

  • Oct 2012 - Mar 2015



Gamma

• Ede, the Netherlands

• Sales Employee at Gamma Ede

  • Jan 2011 - Sep 2012

  Sales Employee at Gamma Ede (hardware store). Advising customers on products, and performing all necessary tasks in the store. Followed trainings to improve sales skills on all fronts (improving communication, increasing knowledge, providing good service, etc.). Sales Employee at Gamma Ede (hardware store). Advising customers on products, and performing all necessary tasks in the store. Followed trainings to improve sales skills on all fronts (improving communication, increasing knowledge, providing good service, etc.).



TSYS

• United States
• Financial Services
• 700 & Above Employee

• Applications Employee

  • Oct 2009 - Dec 2010

  For this position I had to process applications for credit cards for the ABN AMRO bank. Worked together in a team. I had to decide if application was to be accepted or denied. Tasks included: working with data processing programs, calling customers and judging applications. For this position I had to process applications for credit cards for the ABN AMRO bank. Worked together in a team. I had to decide if application was to be accepted or denied. Tasks included: working with data processing programs, calling customers and judging applications.