Benefits Consultant

• Mar 2023 - Present

Benefits Analyst

• Jul 2021 - Jan 2023

Responsible for providing support to the JUUL Labs Benefits program. Compiles and maintains benefits records and documentation. Informs and guides employees on benefits matters regarding eligibility, coverage, and provisions. Responds to questions from employees and/or outside insurance consultants and brokers. Develops Benefits policies and procedures. Develops communications on procedures and provisions for U.S. health and welfare plans including, but not limited to medical, dental, vision, life insurance, 401(k), short- and long-term disability, vacation, time off, leaves of absence, and spending accounts. Communicates provisions of benefit offerings, new employee orientations, and annual policy renewal meetings. Execute annual open enrollment for benefit programs including helping with communications. Will manage external benefit administrator to prepare system and resources for annual enrollment. Subject matter expert on benefit programs. Provides advice and support on methods and approaches to resolve benefit issues. Manages vendor and consultant relationships to ensure accurate and efficient administration of the benefits enrollment process. Partners with internal resources to troubleshoot data flow or technology issues. Administers corporate benefit plans and programs and maintains required records and documentation, paying invoices and tracking benefits spend. Research employee health and welfare best practices. Monitors legal changes in benefits program administration. Recommends modifications to existing policies. Research and analyze benefit programs as required. Leads and supports team in completing special projects as required. Show less

Benefits Analyst

• Mar 2021 - Jul 2021

Responds to questions from employees and/or outside insurance consultants and brokers. Assisted in developing communications on procedures and provisions for U.S. health and welfare plans including, but not limited to medical, dental, vision, life insurance, 401(k), short- and long-term disability, vacation, time off, leaves of absence, and spending accounts. Communicates provisions of benefit offerings, new employee orientations, and annual policy renewal meetings. Subject matter expert on benefit programs. Provides advice and support on methods and approaches to resolve benefit issues. Manages vendor and consultant relationships to ensure accurate and efficient administration of the benefits enrollment process. Partners with internal resources to troubleshoot data flow or technology issues. Administers corporate benefit plans and programs and maintains required records and documentation, paying invoices and tracking benefits spend. Research employee health and welfare best practices Research and analyze benefit programs. Show less

Benefits Analyst

• Aug 2019 - Feb 2020

●Employee benefits primary contact oPrimary point of contact for the Slack benefits channel for US and Canada oManaged and performed new hire orientation oAssisted with benefit related on-boarding activities for US and Canada benefits programs oResponsible for sending monthly wellness emails and assist with wellness initiatives oAssisted in producing global holiday calendar oAssisted with ACA compliance and 5500 filings oAssisted with coordinating payroll and benefits with third party administrators, and state disability offices oProduced reports for carrier reconciliation and oversee employee reports in Workday ●Renewal and marketing oPartnered with brokers on open enrollment strategy and delivery of annual benefits plan design oAssisted with open enrollment technology (testing of OE portal in Workday) oCreated annual benefit guide, conducted open enrollment meetings, and employee communications Show less

Benefits Consultant

• Feb 2018 - Feb 2019

●Lead Consultant for the annual renewal and open enrollment process oLed strategy meetings with my client book of business to discuss financials and initiatives for upcoming renewal oMarketed client’s benefits offering to carriers for competitive bids oPresentation of marketing results to client for decisions oImplemented new carrier lines of coverage oProduced client contribution modeling for cost savings oReviewed carriers contracts oProduced carrier confirmation letters oDrafted and coordinated benefit information from vendors for internal communications oScheduled and facilitated employee meetings reviewing changes/ enhancements oAudited post open enrollment migration census oProduced benefit guides for clients ●Compliance management oAssisted with annual 5500 filings oAssisted with ACA communication oAssisted with the production of annual WRAP document oAssisted with CMS filing ●Client management oProvided client with superior customer service oHandled benefits, eligibility, and claims issues Audit vendor systems to ensure HR data integrity Show less

Leave Analyst

• Aug 2017 - Feb 2018

●Assisted with leave management (maternity, paternity, and disability) o. Coordinated with HR Business Partners, team managers, third party administrators for leaves, and state disability offices ●Led new hire orientation ●Assisted employees with all benefits,claims, and eligibility issues in 5 regional offices ●Assisted with leave management (maternity, paternity, and disability) o. Coordinated with HR Business Partners, team managers, third party administrators for leaves, and state disability offices ●Led new hire orientation ●Assisted employees with all benefits,claims, and eligibility issues in 5 regional offices

Account Manager (company wide layoff)

• Oct 2016 - Feb 2017

●Lead Consultant for the annual renewal and open enrollment process oLed strategy meetings with my client book of business to discuss financials and initiatives for upcoming renewal oMarketed client’s benefits offering to carriers for competitive bids oPresentation of marketing results to client for decisions oProduced client contribution modeling for cost savings oReviewed carriers contracts oScheduled and facilitated employee meetings reviewing changes/ enhancements oAudited post open enrollment migration census ●Client management oProvided client with superior customer service oHandled benefits, eligibility, and claims issues Audit vendor systems to ensure HR data integrity Show less

Client Manager - Reta Trust

• Jul 2015 - Jul 2016

●Lead Consultant for the annual renewal and open enrollment processoLed strategy meetings with my client book of business to discuss financials and initiatives for upcoming renewaloMarketed client’s benefits offering to carriers for competitive bidsoPresentation of marketing results to client for decisionsoImplemented new carrier lines of coverageoProduced client contribution modeling for cost savingsoReviewed carriers contracts oProduced carrier confirmation lettersoDrafted and coordinated benefit information from vendors for internal communicationsoScheduled and facilitated employee meetings reviewing changes/ enhancements oAudited post open enrollment migration censusoProduced benefit guides for clients●Compliance managementoAssisted with annual 5500 filingsoAssisted with ACA communicationoAssisted with the production of annual WRAP documentoAssisted with CMS filing ●Client managementoProvided client with superior customer serviceoHandled benefits, eligibility, and claims issuesoAudit vendor systems to ensure HR data integrity Show less

Client Manager

• Oct 2010 - Jul 2016

●Lead Consultant for the annual renewal and open enrollment processoLed strategy meetings with my client book of business to discuss financials and initiatives for upcoming renewaloMarketed client’s benefits offering to carriers for competitive bidsoPresentation of marketing results to client for decisionsoImplemented new carrier lines of coverageoProduced client contribution modeling for cost savingsoReviewed carriers contracts oProduced carrier confirmation lettersoDrafted and coordinated benefit information from vendors for internal communicationsoScheduled and facilitated employee meetings reviewing changes/ enhancements oAudited post open enrollment migration censusoProduced benefit guides for clients●Compliance managementoAssisted with annual 5500 filingsoAssisted with ACA communicationoAssisted with the production of annual WRAP documentoAssisted with CMS filing ●Client managementoProvided client with superior customer serviceoHandled benefits, eligibility, and claims issuesoAudit vendor systems to ensure HR data integrity Show less

Account Coordinator

• Dec 2005 - Dec 2008

●Compliance management oAssisted with annual 5500 filings oAssisted with the production of annual WRAP document oAssisted with CMS filing ●Client management oProvided client with superior customer service oHandled benefits, eligibility, and claims issues oReviewed contacts, SPDs, and SBCs ●Compliance management oAssisted with annual 5500 filings oAssisted with the production of annual WRAP document oAssisted with CMS filing ●Client management oProvided client with superior customer service oHandled benefits, eligibility, and claims issues oReviewed contacts, SPDs, and SBCs