Experience

Southern Orthodontic Partners

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Vice President Information Technology

  • May 2022 - Present



Vision Source®

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Vice President - Technology Officer (CIO)

  • 2017 - Jun 2022

  Vision Source is North America's premier network of private practice optometrists with over 3,300 franchised locations across the U.S. Serve as part of the senior leadership team. Provide leadership and strategic direction to optimize alignment of the technology strategy with the overall business strategy. Drive continuing improvement in IT service delivery and efficiency. Maximized utilization of technology by tightly integrating the CRM, Accounting and Contract Management systems. Significantly improved performance metrics including time-to-first response and time-to-close while substantially reducing Help Desk cycle time. Renegotiated contracts with several strategic technology partners to deliver significant savings in license and service fees. Led development of a new online tool that enabled patients to select a bundled lens solution when purchasing eyeglasses. The tool also helped member practices increase profitability by automating the calculation of insurance co-payments for Managed Vision Care plans. Show less

• Director of Information Technology

  • 2015 - 2017

  Designed, developed and managed the company’s first Data Warehouse and Business Intelligence infrastructure prior to the acquisition of Vision Source by Essilor of America in 2015. Provided strategic leadership that enabled the company to better track the health of the business and its members and identify positive and negative trends through predictive analytics. Continued to lead on-shore and off-shore development supporting the online member portal and other internal process improvements. Served as Interim CIO on an as-needed basis.Researched, vetted, selected and implemented a database and business intelligence solution aligned with business needs. Spearheaded migration and consolidation of all business critical and publicly available data into a centralized database while identifying other sources of data required to meet strategic business objectives. Show less

• Manager Of Application Development

  • 2013 - 2015

  Served in a consulting capacity for six months before taking on the role of Manager of Application Development. Built an offshore development and quality assurance team, led all application development efforts, built out the IT infrastructure, change management process and developed an interface between their CRM and an electronic signature system. Designed and built a Hybrid Cloud infrastructure and the infrastructure team required to create and manage an online portal/community for ~2,000 franchisees and their staff. Designed and developed applications and processes that improved operational efficiency. Spearheaded migration of the legal department to online contracts with electronic signatures to deliver annual savings in excess of $200k. Show less



IDERA Software

• United States
• Software Development
• 100 - 200 Employee

• Sr. Software Developer

  • 2010 - 2012

  Idera, Inc. is a software company that provides systems and application management software for Microsoft Windows and Linux servers. Improved the performance of Idera’s Server Management products. Designed, developed, integrated, enhanced, and provided ongoing support of applications and customized technology solutions on the firm’s flagship SQL Server management and performance product. Idera, Inc. is a software company that provides systems and application management software for Microsoft Windows and Linux servers. Improved the performance of Idera’s Server Management products. Designed, developed, integrated, enhanced, and provided ongoing support of applications and customized technology solutions on the firm’s flagship SQL Server management and performance product.



Short Term Consulting Engagements

• Consultant

  • 2008 - 2011

  Served as a Senior Software Developer with BBS Technologies, mindWireless and Jack Henry and Associates. Served as a Security Analyst at Jack Henry and Associates as well. Teamed with the management of these companies to provide services that improved product functionality and systems security. Provided expertise and guidance on the usability, functionality, design, and workflow of BBS Technologies’ products. 2) Positioned mindWireless clients to securely upload and download sensitive Information by designing and implementing a secure Linux-based FTP/SFIP Server. 3) implemented software applications and enhancements to protect the security and integrity of company/client data at Jack Henry and Associates. Show less



The Powertech Group

• Houston, Texas, United States

• Senior Software Engineer

  • 2005 - 2008

  Powertech is the world's leading provider of automated security and compliance solutions for Linux, AIX, and IBM. Improved the customer experience with the company’s software products. Designed and developed innovative product installation and maintenance processes for the company’s software products. Decreased build times to optimize the reliability of IBM System I platform product builds. Developed a security product that analyzed passwords for strength, identified weak ones, and enabled users to create more secure passwords. Show less



Amegy Bank

• United States
• Banking
• 700 & Above Employee

• Sr. Software Developer / Security Analyst

  • 2004 - 2005

  Amegy Bank of Texas is a leading Texas bank and a wholly owned subsidiary of Zions Bancorporation, with $13 billion in assets. Significantly beefed up the bank’s IT security while remediating weaknesses in the bank’s IT security policies. Managed Projects focused on improving efficiency levels and resolving issues with user access in the Silverlake application. Trained analysts in Systems & Applications and Security Departments to identify suspicious end-user activities and investigate/audit findings on the iSeries server. Show less



NetIQ

• United States
• Software Development
• 1 - 100 Employee

• Senior Software Developer

  • 2000 - 2004

  Net IQ is an enterprise software company providing identity/ access management, security and data center software. Facilitated product installations and enhanced product functionality. Managed projects to redesign and implement a new patch management system for the firm’s software products. Architected enhancements to existing security and auditing applications. Advised key clients on the installation and configuration of Security and Auditing Software. Authored and updated a training manual that provided internal support staff with current information on products, technical support procedures, and best practices in issue diagnostics and troubleshooting. Show less